I have used Howdens in both Radstock and Frome in recent days. Both offer superb advice and customer service. Coffee in Radstock 4/5 and Frome 2/5, respectively - but Dave and Reg, 5/5! Fabulous ran... See more
Company replied

Third Avenue, Westfield Industrial Estate, Midsomer Norton, BA3 4XD Radstock, South West, GB
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I have used Howdens in both Radstock and Frome in recent days. Both offer superb advice and customer service. Coffee in Radstock 4/5 and Frome 2/5, respectively - but Dave and Reg, 5/5! Fabulous ran... See more
Company replied
Howdens are always a pleasure to deal with. Their products are well made and good value for money. All the staff are polite, knowledgeable and eager to help. I have recently bought an oak external do... See more
Company replied
Howdens were brilliant in supporting us choose our dream kitchen. We had lots of support and help from Sophie. She helped us throughout our journey and was always available to help us with our quer... See more
Company replied
Very good service and prompt appointment times for measure
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Third Avenue, Westfield Industrial Estate, Midsomer Norton, BA3 4XD, Radstock, South West, United Kingdom
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OUTSTANDING CUSTOMER SERVICE FROM THE VERY START. COULDNT HELP US OUT MORE.

Reply from Howdens - Radstock
Great service
All kitchen parts and accessories were as normal great. Fantastic staff at Midsomer Norton Westfield trading estate

Reply from Howdens - Radstock
Lots of production items brocken. Oven butning but say that everythink is ok, hob hot long time dangerous for kids but engineer say like should be like that.
I am not happy at all

Reply from Howdens - Radstock
Always have great service from Louise and her team ,

Reply from Howdens - Radstock
Reliable, they do what they promise and there prices are good compared to some, that’s quite a rarity in this day and age!

Reply from Howdens - Radstock
Great friendly people, really helpful and gave good advice. Top quality kitchens, easy to install as units are built and has a good guarantee

Reply from Howdens - Radstock
As always, great service from Howdens Radstock. Quick and efficient. Thank you Mandy!

Reply from Howdens - Radstock
A young man called Blake!
What an asset to Howdens! Polite helpful & a lovely smile! Well done Howdens!!

Reply from Howdens - Radstock
Howdens in midsomer norton always deliver high quality customer service and make you feel like part of the family and there pricing is amazing

Reply from Howdens - Radstock
I was promised a phone call when my order was in
because on this occasion it was extremely important
to pick tops up asap as fitter was waiting on site.
This was not the case and both tops on my arrival
we’re both damaged ,this put me in a very awkward situation after I asked for the 1 top that was in stock to
Please be checked because of the importance.
I will not be naming anybody in this case but
Please do not send me any details on your goods as
I will never be back .
Many thanks

Reply from Howdens - Radstock

Reply from Howdens - Radstock
Great local store with fantastic product knowledge and variety. Well stocked too.

Reply from Howdens - Radstock
Products are reasonably priced and often good value. Sadly the branch at Radstock really let me down with customers service failing to return my call (twice.) I had to repair the shoddy product they sent at considerable cost to myself.
When I had to go to the store the guy who didn't bother returning my calls told me he had called me and the phone rang and rang with no answer - when I pointed out he had not (easily provable with my mobile phone call log) he changed the subject. I've transferred my account to another branch now and hope I can continue to use the company.
Pretty upset about having to spend hundreds of pounds fixing substandard products, being behind schedule waiting for calls that never came and furious that a member of staff would try and say it was my own fault.
In the past I've spent a lot of money with the company on the assumption that if something went wrong a local branch would be better able to help than a faceless internet supplier.

Reply from Howdens - Radstock
A great service. Very helpful. Had no problems and they were quick in responses and it didn’t seem to be any problems when I needed to change the designs. Will be using them again and recommending them to others

Reply from Howdens - Radstock

Reply from Howdens - Radstock
Very helpful and informed guy at the store counter. All the things we wanted in stock and delivery arranged.

Reply from Howdens - Radstock
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