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Howdens - Radstock Reviews 

60
TrustScore 3.5 out of 5

3.5

Third Avenue, Westfield Industrial Estate, Midsomer Norton, BA3 4XD Radstock, South West, GB


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Rated 5 out of 5 stars

I have used Howdens in both Radstock and Frome in recent days. Both offer superb advice and customer service. Coffee in Radstock 4/5 and Frome 2/5, respectively - but Dave and Reg, 5/5! Fabulous ran... See more

Company replied

Rated 5 out of 5 stars

Howdens are always a pleasure to deal with. Their products are well made and good value for money. All the staff are polite, knowledgeable and eager to help. I have recently bought an oak external do... See more

Company replied

Rated 5 out of 5 stars

Howdens were brilliant in supporting us choose our dream kitchen. We had lots of support and help from Sophie. She helped us throughout our journey and was always available to help us with our quer... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Third Avenue, Westfield Industrial Estate, Midsomer Norton, BA3 4XD, Radstock, South West, United Kingdom

  • 01761 662 000

3.5

Average

TrustScore 3.5 out of 5

60 reviews

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3.5

All reviews

(60)

9,153 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service
All kitchen parts and accessories were as normal great. Fantastic staff at Midsomer Norton Westfield trading estate

July 21, 2023
Howdens - Radstock logo

Reply from Howdens - Radstock

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Helpful staff.

Helpful and well informed staff.

July 14, 2023
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Reply from Howdens - Radstock

Hi Steve, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Lots of production items brocken

Lots of production items brocken. Oven butning but say that everythink is ok, hob hot long time dangerous for kids but engineer say like should be like that.
I am not happy at all

December 14, 2022
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Reply from Howdens - Radstock

Hi Lina, it would be helpful if you could email us with your contact details and confirmation of your address and account name/number to reviews@howdens.com so that we can investigate this and help further.

Rated 5 out of 5 stars

Reliable

Reliable, they do what they promise and there prices are good compared to some, that’s quite a rarity in this day and age!

January 16, 2023
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Reply from Howdens - Radstock

Hi, Thanks for leaving this 5 star review for the Howdens - Radstock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great friendly people

Great friendly people, really helpful and gave good advice. Top quality kitchens, easy to install as units are built and has a good guarantee

December 3, 2022
Howdens - Radstock logo

Reply from Howdens - Radstock

Hello, Thanks for reviewing our Howdens – Radstock depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great Service

As always, great service from Howdens Radstock. Quick and efficient. Thank you Mandy!

November 10, 2022
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Reply from Howdens - Radstock

Hello, Thanks for reviewing our Howdens - Radstock depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

A young man called Blake!

A young man called Blake!
What an asset to Howdens! Polite helpful & a lovely smile! Well done Howdens!!

November 26, 2022
Unprompted review
Howdens - Radstock logo

Reply from Howdens - Radstock

Hello, Thanks for leaving this 5 star review for the Howdens - Radstock depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Top quality

Howdens in midsomer norton always deliver high quality customer service and make you feel like part of the family and there pricing is amazing

September 22, 2022
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Reply from Howdens - Radstock

Hello Paul, Thanks for reviewing our Howdens – Radstock depot. I am sure the team will be pleased to read your kind words! Best wishes, Tash

Rated 1 out of 5 stars

Let down on first order

I was promised a phone call when my order was in
because on this occasion it was extremely important
to pick tops up asap as fitter was waiting on site.
This was not the case and both tops on my arrival
we’re both damaged ,this put me in a very awkward situation after I asked for the 1 top that was in stock to
Please be checked because of the importance.
I will not be naming anybody in this case but
Please do not send me any details on your goods as
I will never be back .
Many thanks

August 24, 2022
Howdens - Radstock logo

Reply from Howdens - Radstock

Thank you for bringing this matter to our attention, Stuart. Please be assured we will raise your comments with the Radstock depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 4 out of 5 stars

Good service

Good service. Nice honest helpful advice. Good products.

July 16, 2022
Howdens - Radstock logo

Reply from Howdens - Radstock

Good afternoon, Thanks for reviewing our Howdens – Radstock depot. Have a lovely day! Tash.

Rated 2 out of 5 stars

Really disappointed with this branch

Products are reasonably priced and often good value. Sadly the branch at Radstock really let me down with customers service failing to return my call (twice.) I had to repair the shoddy product they sent at considerable cost to myself.

When I had to go to the store the guy who didn't bother returning my calls told me he had called me and the phone rang and rang with no answer - when I pointed out he had not (easily provable with my mobile phone call log) he changed the subject. I've transferred my account to another branch now and hope I can continue to use the company.

Pretty upset about having to spend hundreds of pounds fixing substandard products, being behind schedule waiting for calls that never came and furious that a member of staff would try and say it was my own fault.

In the past I've spent a lot of money with the company on the assumption that if something went wrong a local branch would be better able to help than a faceless internet supplier.

July 6, 2022
Unprompted review
Howdens - Radstock logo

Reply from Howdens - Radstock

Thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Radstock depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

A great service

A great service. Very helpful. Had no problems and they were quick in responses and it didn’t seem to be any problems when I needed to change the designs. Will be using them again and recommending them to others

April 13, 2022
Howdens - Radstock logo

Reply from Howdens - Radstock

Good afternoon, Thanks for reviewing our Howdens – Radstock depot. Have a great day, Tash.

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