Banner for Howdens - Retford

Howdens - Retford Reviews 61

TrustScore 4.5 out of 5

4.6

Hallcroft Road, DN22 7SS Nottinghamshire, East Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are absolutely delighted with our new kitchen from Howdens Retford. The quality is excellent and priced fairly in comparison with other companies. But we must shout out for our Kitchen Designer Gr... See more

Company replied

Rated 5 out of 5 stars

My wife and I met Joe the manager at the Retford Branch and what an accomadating gent he was. He took his time to find out what we required (our wants and needs) rather than launching into sales mode... See more

Company replied

Rated 5 out of 5 stars

The staff at my local branch was the most helpful professional and and polite that I would ever had in my time. Don’t know if it’s the direction from high or just manager at that branch. Well done. D... See more

Company replied

Rated 5 out of 5 stars

Howdens never fail to please, great service, advice and quality products, either in stock or delivered in a timely manner. Why would you go anywhere else 😎

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Hallcroft Road, DN22 7SS, Nottinghamshire, East Midlands, United Kingdom

  • 01777 360 900

4.6

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly helpful

Friendly helpful

February 6, 2026
Howdens - Retford logo

Reply from Howdens - Retford

Hello,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Howdens never fail to please

Howdens never fail to please, great service, advice and quality products, either in stock or delivered in a timely manner.

Why would you go anywhere else 😎

September 26, 2025
Howdens - Retford logo

Reply from Howdens - Retford

Good morning, Thank you for sharing your experience with us. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

New kitchen

We are absolutely delighted with our new kitchen from Howdens Retford. The quality is excellent and priced fairly in comparison with other companies.
But we must shout out for our Kitchen Designer Grace who went above and beyond to help us plan our dream kitchen. Her patience and professional approach made this a smooth and enjoyable process. Nothing was too much for her. She was always available to guide us and gave us some fantastic ideas. We wholly recommend Retford Howdens. The staff overall were helpful and understanding. But if you want a great kitchen design then we absolutely recommend Grace to help you with this.

July 26, 2025
Unprompted review
Howdens - Retford logo

Reply from Howdens - Retford

Good morning, Thanks for reviewing our Howdens - Retford depot. Have a great day.

Rated 5 out of 5 stars

Just being pleasant helpfull and…

Just being pleasant helpfull and informative

May 29, 2025
Howdens - Retford logo

Reply from Howdens - Retford

Hello Gerald,

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you found our team pleasant, helpful, and informative during your experience with us.

Best wishes,
The Howdens Retford Team

Rated 5 out of 5 stars

Polite and helpful staff always willing…

Polite and helpful staff always willing to go the extra mile to help

March 20, 2025
Unprompted review
Howdens - Retford logo

Reply from Howdens - Retford

Hello Billy, good morning

Thank you for your kind words and for recognising our team's efforts. We're delighted to hear that you found our staff polite and helpful.

Best wishes,

Rated 5 out of 5 stars

Staff was very welcoming and helpful

Staff was very welcoming and helpful, best branch iv used

March 18, 2025
Unprompted review
Howdens - Retford logo

Reply from Howdens - Retford

Hello John,

Thank you for your kind words about our Retford branch. We're pleased to hear that you found our staff welcoming and helpful.

Best wishes,

Rated 5 out of 5 stars

Helpful

Excellent customer service

February 24, 2025
Howdens - Retford logo

Reply from Howdens - Retford

Hi there It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

First class service

Fantastic service great quality

October 12, 2024
Howdens - Retford logo

Reply from Howdens - Retford

Good morning R. EVANS, thank you for your feedback on our Howdens - Retford depot. Have a great day.

Rated 1 out of 5 stars

Item reserved

Item reserved, on collection on the specified day, I was told that it had been sold.

August 21, 2024
Howdens - Retford logo

Reply from Howdens - Retford

We're sorry you have been disappointed by your experience, Nick. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Service

Amazing service as always every time from each member of staff, never use any where else for the items and materials Howdens supply and always the superb Retford branch

February 17, 2024
Howdens - Retford logo

Reply from Howdens - Retford

Good afternoon Julia, thank you so much for leaving this 5* review for our Retford depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Alan.

Rated 5 out of 5 stars

Always a Plesant visit with the…

Always a Plesant visit with the friendly Knowledgeable staff that go out of there way to serve you .

January 17, 2024
Howdens - Retford logo

Reply from Howdens - Retford

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Totally dissatisfied account holder

I have been using Howdens now for possibly 20 years… I have always found them competitively priced & customer service have been great…
On this occasion my customer ordered the kitchen…. What can I say not only was the design poorly executed, no less than 24 items damaged/broken… shocking to say the least.
I can’t fault Howdens for sorting all the issues out for the customer, perfect however it shouldn’t have happened, I have personally spent an entire week trying to sort the issues & rectify & adapt certain items to make do for the customer…. The quality doesn’t seem to be there anymore… while resolving the problems for the customer, in which is the first priority, who pays for my extra time & fuel & just general running around…
Yes know one does I have to absorb the time & costs….. if I am totally honest I’m considering closing my account with Howdens & taking my business else where….
Robert watson

November 30, 2023
Howdens - Retford logo

Reply from Howdens - Retford

Thank you for bringing this matter to our attention, Robert. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great company.

Great company with a wide range of products. Very helpful staff.

September 8, 2023
Howdens - Retford logo

Reply from Howdens - Retford

Hi, Thanks for leaving this 5 star review for the Howdens - Retford depot! Have a lovely day! Tash.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look