Great service from all in the store. Our experience was well received from the first interaction to aftercare. Special mention to Seb who went above and beyond. Great customer service. Would highly re... See more
Company replied

Unit 11, M2M Park, Fort Bridgewood, ME1 3DQ Rochester, South East, GB
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Great service from all in the store. Our experience was well received from the first interaction to aftercare. Special mention to Seb who went above and beyond. Great customer service. Would highly re... See more
Company replied
Great store, very helpful. Donna in particular was really accommodating and attentive to what we needed. We got exactly what we wanted. Will be back again!
Company replied
Can’t recommend this store enough if anywhere in Medway ! After not much luck (help) from other local branches we tried Rochester branch, didn’t even know it was here but now will not go to any ot... See more
Company replied
We had a great experience with Zoe at Howdens. She was recommended to us by our builder and came out to measure our kitchen. Zoe was professional, friendly, and took the time to understand what we w... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 11, M2M Park, Fort Bridgewood, ME1 3DQ, Rochester, South East, United Kingdom
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Quality products at the right price, outstanding customer service from my local depot

Reply from Howdens - Rochester
Has kitchen designer Nick Dodd come and design and measure my kitchen to compare with a Wren quote. Was way over priced. When questioned he some cheaper products but did the same job were replaced. When my fitter hot the plans on day of installation the kitchen was totally wrong and would not have fitted so he cancelled my kitchen and went to his regular Howdens supplier who resolved supplied and delivered without issues the same day. Rochester branch were not interested in rectifing until my fitter was forced to take this drastic action.

Reply from Howdens - Rochester
The branch were not receptive to items they over charged,promised to price match with competitors ,but didn’t buried their heads in the sand hoping I would go away, I don’t , they have lost out on further work

Reply from Howdens - Rochester

Reply from Howdens - Rochester
Guys at Howdens are always very helpful. Would recommend them to the trade

Reply from Howdens - Rochester
The Staff are amazing, always pleasant and very welcoming. The service they provide is fabulous, that’s why we always recommend them and make it our go to store.

Reply from Howdens - Rochester

Reply from Howdens - Rochester
Manager at my local Howdens (Rochester) has really been helpful and the branch has always done the best for my business

Reply from Howdens - Rochester
Thy are very helpfull, customers service is great, quick delivery,

Reply from Howdens - Rochester
friendly knowledge and excellent service from members of staff Cameron and Seb thank you

Reply from Howdens - Rochester

Reply from Howdens - Rochester
Joining was easy thanks to Neil the salesman from Rochester depo

Reply from Howdens - Rochester
Great customer service very helpful every time

Reply from Howdens - Rochester

Reply from Howdens - Rochester
Chris and Emma represented the company in an exemplary manner and I had a well designed kitchen ready to move to site extremely swiftly

Reply from Howdens - Rochester
Everything turned up on time.
Good service from all the staff at Rochester Branch
Thank you

Reply from Howdens - Rochester
Doors had watermarks on them, unfortunately Howdens refused to return my message of complaint!

Reply from Howdens - Rochester
Worked with Howden while at work decided to replace our kitchen at home so I went back to Howden at Rochester only to meet up with the store manager I had worked with at Canterbury

Reply from Howdens - Rochester
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