Banner for Howdens - Segensworth

Howdens - Segensworth Reviews 64

TrustScore 4.5 out of 5

4.6

Unit 3, Matrix Park, Talbot Road, PO15 5AP Fareham, South East, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Not the most expensive purchase in the world...... But i needed a grey worktop sealant (colourfil) for a job,counter staff went to the trouble of bringing out all the grey variations to allow me... See more

Company replied

Rated 5 out of 5 stars

This is not a review based on one visit. I have been using Howdens for many years, and in different parts of the country. But wherever I am, I have never had a bad experience with the staff, who are... See more

Company replied

Rated 5 out of 5 stars

The staff at this branch are are second to none, they know there products, nothing is to much trouble and continuously impress with their professionalism and customer service, highly recommend this b... See more

Company replied

Rated 5 out of 5 stars

Good service and realistic planning for our budget from Paige at Segensworth. Nothing was too much bother. A professional service all round.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Matrix Park, Talbot Road, PO15 5AP, Fareham, South East, United Kingdom

  • 01329 212 900

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great friendly service

Great friendly service. Thanks

February 2, 2026
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hello Jason,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Howdens Segensworth

The staff at this branch are are second to none, they know there products, nothing is to much trouble and continuously impress with their professionalism and customer service, highly recommend this branch.

January 9, 2026
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Good afternoon, Thanks for reviewing our Howdens - Segensworth depot. Have a great day, Alexandra

Rated 5 out of 5 stars

The lady that served me

The lady that served me , I think she was called Jennifer was very helpful and professional.
I was very pleased with their service.

December 24, 2025
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hello John,

Thank you for your kind words and for sharing your positive experience. We're delighted to hear that Jennifer provided you with helpful and professional service.

Best wishes,
Todd

Rated 5 out of 5 stars

customer serivce

Very helpful staff, great understanding of our needs .

December 22, 2025
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hello Neil,

Thank you for your kind words and for recognizing our staff's efforts.

Best wishes, Alexandra

Rated 5 out of 5 stars

A very fast efficient service

A very fast efficient service !
Jennifer is always quick to help out at short notice , great communication /understanding of the customers needs .

October 2, 2025
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hello Jason,

Thank you for your kind words.

Best wishes, Alexandra

Rated 4 out of 5 stars

Not the most expensive purchase in the…

Not the most expensive purchase in the world......
But i needed a grey worktop sealant (colourfil) for a job,counter staff went to the trouble of bringing out all the grey variations to allow me to match up to the worktop sample colour to be able to
purchase the nearest match
Great customer service I thought for a relatively minor purchase

September 3, 2025
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Good morning, Thanks for reviewing our Howdens - Segensworth depot. Best wishes, Alexandra

Rated 5 out of 5 stars
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hello Andrew, good morning,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that our staff were helpful during your visit.

Best wishes,

Rated 3 out of 5 stars

I’ve experienced mixed results with…

I’ve experienced mixed results with Howdens. The Segensworth staff are friendly and helpful, but their online services lack functionality and support. While the local depot provides good service, issues like unreachable customer service and a broken payment system online bring the experience down. Overall, a decent company with room for improvement.

February 15, 2025
Unprompted review
Howdens - Segensworth logo

Reply from Howdens - Segensworth

We're sorry you have been disappointed by your experience, Trevor. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

Dangerous!!!!! Avoid

Dangerous! A “sales person” trespassed into our garden whilst it was being renovated “looking for your builders”. When I confronted him he began trying to give me the sales patter. When I told him to leave, he then proceeded to look inside my trades vans before I confronted him for the second time.

We had not ordered from anyone at Howdens. Police were called and he scurried away. Do not trust this company!!

March 25, 2025
Unprompted review
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Staff at Segensworth Branch are all…

Staff at Segensworth Branch are all really helpfull

February 27, 2025
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hello Margaret,

Thank you for your kind words about the staff at our Segensworth branch. We're delighted to hear that you found them helpful and appreciate your feedback.

Best wishes,
Howdens Segensworth Team

Rated 5 out of 5 stars

This is not a review based on one visit

This is not a review based on one visit. I have been using Howdens for many years, and in different parts of the country. But wherever I am, I have never had a bad experience with the staff, who are always friendly, courteous and helpful. It seems to be a company standard, and it works well. My local depot in Segensworth is great, with all of the staff seemingly even more accommodating than other branches, if that’s at all possible.
Keep up the great work.

September 5, 2024
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Good afternoon, It's great to hear that you had such a positive experience. Many Thanks. Cha

Rated 5 out of 5 stars

Great staff and great quality products

Great staff and great quality products

August 10, 2024
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Good afternoon Ephrem, Thanks for leaving this 5 star review for the Howdens - Segensworth depot, It's great to read your feedback regarding our service! All the best, Alan.

Rated 5 out of 5 stars

Friendly

Friendly, efficient service

July 12, 2024
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Good morning, We are so pleased to read your positive comments, thanks for leaving this review. Take care and have a lovely day.

Rated 5 out of 5 stars

Kitchen makeover

Good service and realistic planning for our budget from Paige at Segensworth. Nothing was too much bother. A professional service all round.

February 16, 2024
Unprompted review
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hi, Thanks for leaving this 5* review! Best wishes

Rated 5 out of 5 stars

Professional service

Professional service. Very helpful

April 19, 2024
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hi, Thank you for leaving this 5* rating. Have a great day.

Rated 5 out of 5 stars

First class service from poppy at…

First class service from poppy at millbrook and delivery driver was excellent

March 28, 2024
Howdens - Segensworth logo

Reply from Howdens - Segensworth

Hi, Thanks for leaving this 5 star review for the Howdens - Segensworth depot! Have a lovely day! Tash.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look