Not the most expensive purchase in the world...... But i needed a grey worktop sealant (colourfil) for a job,counter staff went to the trouble of bringing out all the grey variations to allow me... See more
Company replied

Unit 3, Matrix Park, Talbot Road, PO15 5AP Fareham, South East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Not the most expensive purchase in the world...... But i needed a grey worktop sealant (colourfil) for a job,counter staff went to the trouble of bringing out all the grey variations to allow me... See more
Company replied
This is not a review based on one visit. I have been using Howdens for many years, and in different parts of the country. But wherever I am, I have never had a bad experience with the staff, who are... See more
Company replied
The staff at this branch are are second to none, they know there products, nothing is to much trouble and continuously impress with their professionalism and customer service, highly recommend this b... See more
Company replied
Good service and realistic planning for our budget from Paige at Segensworth. Nothing was too much bother. A professional service all round.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 3, Matrix Park, Talbot Road, PO15 5AP, Fareham, South East, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Segensworth

Reply from Howdens - Segensworth
The staff at this branch are are second to none, they know there products, nothing is to much trouble and continuously impress with their professionalism and customer service, highly recommend this branch.

Reply from Howdens - Segensworth
The lady that served me , I think she was called Jennifer was very helpful and professional.
I was very pleased with their service.

Reply from Howdens - Segensworth

Reply from Howdens - Segensworth
A very fast efficient service !
Jennifer is always quick to help out at short notice , great communication /understanding of the customers needs .

Reply from Howdens - Segensworth
Not the most expensive purchase in the world......
But i needed a grey worktop sealant (colourfil) for a job,counter staff went to the trouble of bringing out all the grey variations to allow me to match up to the worktop sample colour to be able to
purchase the nearest match
Great customer service I thought for a relatively minor purchase

Reply from Howdens - Segensworth
I’ve experienced mixed results with Howdens. The Segensworth staff are friendly and helpful, but their online services lack functionality and support. While the local depot provides good service, issues like unreachable customer service and a broken payment system online bring the experience down. Overall, a decent company with room for improvement.

Reply from Howdens - Segensworth
Dangerous! A “sales person” trespassed into our garden whilst it was being renovated “looking for your builders”. When I confronted him he began trying to give me the sales patter. When I told him to leave, he then proceeded to look inside my trades vans before I confronted him for the second time.
We had not ordered from anyone at Howdens. Police were called and he scurried away. Do not trust this company!!

Reply from Howdens - Segensworth
Staff at Segensworth Branch are all really helpfull

Reply from Howdens - Segensworth
This is not a review based on one visit. I have been using Howdens for many years, and in different parts of the country. But wherever I am, I have never had a bad experience with the staff, who are always friendly, courteous and helpful. It seems to be a company standard, and it works well. My local depot in Segensworth is great, with all of the staff seemingly even more accommodating than other branches, if that’s at all possible.
Keep up the great work.

Reply from Howdens - Segensworth

Reply from Howdens - Segensworth
Good service and realistic planning for our budget from Paige at Segensworth. Nothing was too much bother. A professional service all round.

Reply from Howdens - Segensworth

Reply from Howdens - Segensworth
First class service from poppy at millbrook and delivery driver was excellent

Reply from Howdens - Segensworth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.