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Howdens - Slough Reviews 

64
TrustScore 4.5 out of 5

4.4

Huntsman House, Whittenham Close, Slough, SL2 5EG Berkshire, South East, GB


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Rated 5 out of 5 stars

Had a brilliant experience at the Slough branch thanks to Mohaib. He went above and beyond to help me with my kitchen and made the whole thing stressful-free and easy. Absolute star, thank you so much... See more

Company replied

Rated 5 out of 5 stars

As a landlord, I prevously bought kitchens from Wren or Benchmarx. However on this occasion due to receiving high quotes from them, I tried Howdens. Andre was absolutely fantastic. He helped with the... See more

Company replied

Rated 5 out of 5 stars

More often than not. When I read five star reviews I myself I’m very sceptical. However, honest to God, after having Raj from the west Slough team assist me with my account, I can confirm that you wi... See more

Company replied

Rated 5 out of 5 stars

I am an interior designer. I visited the store to purchase doors for my project. Mr Ranjit was helping us to choose the right one. All employees appear very knowledgeable and very helpful.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Huntsman House, Whittenham Close, Slough, SL2 5EG, Berkshire, South East, United Kingdom

  • 01753 554 504

4.4

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.4

All reviews

(64)

9,153 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and support continues…

Great service as always and more kitchens designed and installed with the support of senior designer Raj who we continue to work closely with to provide kitchens with both great form and function. The service from all staff at Howdens Slough at Huntsman Close never fails to meet or exceed expectations, and nothing is too much trouble for the whole team to ensure the design and supply goes smoothly and to plan. Since my last review we decided to switch to Howdens for the supply and fit of custom quartz worktops by their in-house expert team, providing us with a convenient, cost effective one stop shop option, adding to our regular purchase of flooring, doors, hardware and timber products for our refurbishment projects. The worktop templating service was fully digital ensuring a perfect fit first time. Communication throughout was great with regular updates, timed delivery slots and reliability all the way. Once positioned in place the utmost care was taken to carry out the final fit and a very thorough clean completed a first rate job. The client was overjoyed at how seamless the whole process was and the finished article including worktop, up-stand and large island incorporating sink and drainer set off the Howdens top of the range kitchen perfectly. There were a couple of items that needed exchanging due to slight changes made during installation and Howdens ensured the parts were available without delay enabling us to stay on schedule. A well deserved review of a great supplier to my business who I’d highly recommend to both trade and home owners.
Looking forward to another successful year with Howdens and seeing the grand opening of their new showroom and depot set up in January.

December 31, 2022
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Reply from Howdens - Slough

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Howdens Slough - Brilliant service from the team!

Howdens Slough - just want to say a huge thank you to Jaspreet, Khaanye & H for their service over the past week. Ordered my internal doors and some accessories for my house refurb - the team have been nothing short of fantastic with their help & advice! I have needed to exchange a number of items due to changing my mind and the team have been so accommodating, even securing items at a nearby branch just so I can get my doors fitted before Christmas. Really appreciate their efforts and understanding - will be sure to recommend Howdens Slough!

December 23, 2022
Unprompted review
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Reply from Howdens - Slough

Hello, Thanks for leaving this 5 star review for the Howdens – Slough depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

The staff are always very helpful and…

The staff are always very helpful and friendly help you with anything your not shore about.They stock a large range of stock for all kinds of jobs and are always have deals on every month.

October 27, 2022
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Reply from Howdens - Slough

Hello, Thanks for leaving this 5 star review for the Howdens - Slough depot! Have a lovely day!

Rated 1 out of 5 stars

One of the worst customer service…

One of the worst customer service experiences.
Howdens is possibly a good company, but their Slough Branch customer service is very poor, and the staff is not helpful.
I bought the kitchen from Slough Howdens, and the recommendations were not appropriate to the design when I asked to make the necessary changes and replacements, the staff was not cooperative.

October 26, 2022
Unprompted review
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Reply from Howdens - Slough

We're sorry you have been disappointed by your experience with the Slough depot. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

No aftercare

Excellent service and Kitchen. DON'T order lamona white goods, problem with parts missing and not taking any responsibility. The first part was the grill handle told it doesn't come with that model but have the grill. And the DRAIN HOLE PLASTIC PLUNGER for the fridge freezer same thing said in the manual it comes with it and told no we don't stock it and passed around. I feel once they have your money and delivered goods that's it. No aftercare.

September 14, 2022
Unprompted review
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Reply from Howdens - Slough

Thank you for bringing this matter to our attention. Please be assured we will raise your comments internally. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 1 out of 5 stars

The worse kitchen i ever bought in my…

The worse kitchen i ever bought in my life cheap quality, missing screws overalll bad i will not gonna buy again and i will not recommend!

August 15, 2022
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Reply from Howdens - Slough

We're sorry you have been disappointed by your experience. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

They over sell add wrong products for…

They over sell add wrong products for no reason at all.
Very devious sales tactics

May 26, 2022
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Reply from Howdens - Slough

Thank you for leaving this review, Mandeep. We would be keen to hear more detail on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Excellent service

Excellent service ! Raj is a star . Always happy to help .

April 30, 2022
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Reply from Howdens - Slough

Hello Sebastian, Thanks for reviewing our Howdens – Slough depot. All the best, Tash.

Rated 5 out of 5 stars

Very good service

Very good service when ever what ever I need always on time and very good price

April 22, 2022
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Reply from Howdens - Slough

Hello Mohammed, Thanks for leaving this positive review. Have a great day, Tash.

Rated 5 out of 5 stars

Original branch, Fantastic service

I always remain loyal to the 'original' Slough branch of Howdens in Whittenham Way. All the employees are fantastic. Very friendly, great product knowledge and extremely helpful. They always have good stock levels and if they don't have what I need, they go out of their way to get it asap for me. I will continue to use them for all my kitchen and joinery needs.

April 2, 2022
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Reply from Howdens - Slough

Hello Simon, Thanks for reviewing our Howdens – Slough depot. All the best, Tash.

Rated 5 out of 5 stars

Profesional!

Profesional!
Very good!

March 14, 2022
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Reply from Howdens - Slough

Hello Iulian, Thanks for leaving this positive review. All the best, Tash.

Rated 1 out of 5 stars

Really horrible experience with Howdens…

Really horrible experience with Howdens they never communicate with customer properly and design given by them has not gone expected we had to change units because of their bad design. Never go with them again.

December 22, 2021
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Reply from Howdens - Slough

Good morning. Thank you for bringing this matter to our attention. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

Rated 5 out of 5 stars

Very helpful and kind aspecially Kelly…

Very helpful and kind aspecially Kelly and Amarjeet who helped us to chose a kitchen and designed for us .
Many thanks Sukhwinder Singh and Preety

November 13, 2021
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Reply from Howdens - Slough

Hi Sukhwinder Singh and Preety, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Ellie.

Rated 1 out of 5 stars

Different prices for different…

Different prices for different accounts. They issue commission based prices to traders and difference on certain items are about 90%. Avoid if you can.

November 3, 2021
Unprompted review
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Reply from Howdens - Slough

Good morning Ashfaq. You can now view your confidential trade prices on our website by logging in to your online account management area here: https://www.howdens.com/log-in-register If you're not already registered, signing up is quick and easy.

Rated 5 out of 5 stars

Great staff and customer service.

Always clean and organized show rooms, fantastic staff and service and great designs, products and value for money. Skyfix & Co. will always stop by.

November 1, 2021
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Reply from Howdens - Slough

Good afternoon Joel, thank you for leaving a 5* review. We're sure that the team at the Slough depot will be pleased to read this. Best wishes, Harriet.

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