I had the best service ever from Naomi Saunders at Howdens Solihull. Naomi was extremely friendly, professional and very knowledgeable in kitchen designs. She listened to what we wanted and made sug... See more
Company replied

Unit 6, The Highlands, Maidwell Drive, B90 4QN Solihull, Wales & West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had the best service ever from Naomi Saunders at Howdens Solihull. Naomi was extremely friendly, professional and very knowledgeable in kitchen designs. She listened to what we wanted and made sug... See more
Company replied
I have recently worked with Steve from Howdens Solihull to design a full kitchen inclusive of electrical goods and flooring. His knowledge and understanding of what we needed and how it was going to l... See more
Company replied
Howdens were not on my short list of kitchen suppliers and it was the builder who recommended them. What a GREAT PIECE OF advice. Steve was the ultiimate professional who gave us numerous pieces of ad... See more
Company replied
We have a wonderful kitchen. Thank you so much Steve Fleming at Solihull Howdens for creating such a beautiful kitchen. Everything was so smooth. All products came on the due date. Fantastic service.... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 6, The Highlands, Maidwell Drive, B90 4QN, Solihull, Wales & West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought the product trusting i was getting a fair price, i fitted the door furniture only to find it for half the price at selco

Reply from Howdens - Solihull
I've been very impressed with the customer service and support received during the whole process from initial designs to the final, finer details before delivery. Naomi, at the Solihull branch has been a great help. Always with the customers' wishes at the forefront, she has advised what is best for the overall design and has been a constant source of support throughout the process. The delivery went ahead on time and without any hitches. Looking forward to seeing it all (utility too) fitted now!

Reply from Howdens - Solihull
Great experience at Shirley Howdens in Solihull as we buy a lot of material for our construction business.

Reply from Howdens - Solihull
Trying to get a design appointment, Grace @ Solihull has zero customer service skills.
She emailed to get details from me, I then had to chase to ensure she'd received them (and to try and get an answer to my question). 15 days after initial response I'm told I'll *definitely* hear from a designer in the following week... have a guess what? Not a peep out of them.

Reply from Howdens - Solihull
Brilliant service from everyone at the solihull branch as always. Harbon construction limited. 👍

Reply from Howdens - Solihull
Howdens delivered on time and with all of the parts I needed. Unfortunately they did not want to take back one door which was the wrong size. A carpenter I hired took the plastic cover off without measuring first.

Reply from Howdens - Solihull
In November 2018 we had a fitted kitchen from Howdens. 6m later the fan oven stopped working. And the Lemona fridge freezer now has completely packed up.What an absolute waste of money and effort.They were no good as MFI/Diplomat and now Howdens/Lemona applicants worse.

Reply from Howdens - Solihull
Had a kitchen design and supply from the Solihull branch. The designer, Steve, was amazing from start to finish. No high pressure sales which I had experienced at other places, lots of valuable insight and experience whilst allowing the customer to have their own ideas and suggestions. Replanning and tweaking was no problem at all and Steve supported through every step of the process. Highly recommended service. The quality of the product is also excellent.

Reply from Howdens - Solihull
Excellent customer service from Steve throughout the whole process. Nothing was too much trouble and he was very patient/helpful during the design phase. Once decided, the order was processed promptly and any slight changes/swaps were made quickly and easily at the branch. The build quality is great. Would definitely recommend!

Reply from Howdens - Solihull
Great service always polite and friendly ready to help when you are unsure

Reply from Howdens - Solihull
The people on the desk at the Shirley branch are just great. Always helpful, knowledgeable and polite. They make my job (house builder) so much easier.

Reply from Howdens - Solihull
Always accommodating very helpful and extremely experienced. Thank you to all at Howdens. Will always continue to use you.

Reply from Howdens - Solihull

Reply from Howdens - Solihull

Reply from Howdens - Solihull
Lovely quality and finish, delivered on day promised and changed delivery when I needed them to, very impressed

Reply from Howdens - Solihull
Great kitchen design as always by Steve accommodating a fussy customer leaving him 100% happy.

Reply from Howdens - Solihull
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.