Excellent service from norwich south, especially Jake, he is very polite and courteous, and extremely knowledgeable. He is a credit to howdens. Used many times, and highly recommended to the trade 5... See more
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Units 13 & 14, White Lodge Trading Estate, Hall Road, NR4 6DG Norfolk, East Anglia, GB
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Excellent service from norwich south, especially Jake, he is very polite and courteous, and extremely knowledgeable. He is a credit to howdens. Used many times, and highly recommended to the trade 5... See more
Company replied
Yet again another fast and efficient service received from Gary at Norwich South branch. Great kitchen design only needing a few personal tweaks from his original thoughts. The branch is always welcom... See more
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We just finished fitting our new Howdens kitchen. We were lucky to have Lee Syder as our designer.Lee is a very experienced kitchen designer and,more importantly,very honest.Howdens kitchens are notic... See more
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Went into the branch to order doors, handles, hinges etc. Staff very helpful and sorted everything very quickly. Delivery was arranged for a few days later. The delivery was very smooth and the doors... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 13 & 14, White Lodge Trading Estate, Hall Road, NR4 6DG, Norfolk, East Anglia, United Kingdom
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I have used Howdens south norwich for number of years and can't fault there help and expertise,

Reply from Howdens - South Norwich
Needed some fire doors and Howdens are the cheapest by far. However, the price increased a couple of times during the order process. They said they may struggle to get the doors but I was in no hurry. I ordered weeks in advance and was told I’d get a call when they were in stock. No call came. Two months later I chased it and they said the order would be in the following week. I got a phone call and the wrong doors were waiting for me. Waste of a trip. They were replacements because the doors I ordered weren’t available. The replacements weren’t fire doors so no good. I reordered. This is when the price went up considerably. I was then told they would be in the following week. I got a call and went to branch and they weren’t there. Another wasted journey. The delivery hadn’t arrived. I was told to come back in an hour. I left it nearly two hours and went back. Still not there. Luckily, as I was about to leave the delivery turned up. Talk about seat of your pants! Anyway I got them, eventually and they cost nearly 50%more than the original order.

Reply from Howdens - South Norwich
I bought some very expensive plinths to finish a job. I asked for plinths plastic bottom trim to layer find the plinths had them in.. Disappointed the assistant didn't tell me this..

Reply from Howdens - South Norwich
The main problem stemmed from the original design which was supplied by a lady who has since left Howdens.
A number of changes were made to cabinet sizes by email and although acknowledged the original cabinets were delivered.
This was reported by telephone and another delivery came , only to bring again the same incorrect cabinets, by now it was becoming urgent with templaters booked for the following day.
Several items are still outstanding which, in my view, should be delivered under the charge made but two weeks on nothing has come.

Reply from Howdens - South Norwich
We love working with Howdens - always get brilliant communication, service and I love going into the showroom and having a laugh with the staff over every day stuff.
The quality is unbeatable for everything across all ranges.
The only downside - the sub contractors who deal with the stone worktops have not been great recently on one job. I feel a lot could be learnt with regards to ownership of a project and communication
.
The Howden's team at White Lodge are amazing.

Reply from Howdens - South Norwich
Have had a few kitchens via Howdens over the years and recently opened a trade account at my local Howdens recently - South Norwich.
Needed some units for a studio I've been asked to kit out.
Scott and the team at South Norwich have really looked after me and there's been no availability issues.
Thank you and see you again soon.

Reply from Howdens - South Norwich
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