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Howdens - South Norwich Reviews 

63
TrustScore 4.5 out of 5

4.6

Units 13 & 14, White Lodge Trading Estate, Hall Road, NR4 6DG Norfolk, East Anglia, GB


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Rated 5 out of 5 stars

Excellent service from norwich south, especially Jake, he is very polite and courteous, and extremely knowledgeable. He is a credit to howdens. Used many times, and highly recommended to the trade 5... See more

Company replied

Rated 5 out of 5 stars

Yet again another fast and efficient service received from Gary at Norwich South branch. Great kitchen design only needing a few personal tweaks from his original thoughts. The branch is always welcom... See more

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Rated 5 out of 5 stars

We just finished fitting our new Howdens kitchen. We were lucky to have Lee Syder as our designer.Lee is a very experienced kitchen designer and,more importantly,very honest.Howdens kitchens are notic... See more

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Rated 5 out of 5 stars

Went into the branch to order doors, handles, hinges etc. Staff very helpful and sorted everything very quickly. Delivery was arranged for a few days later. The delivery was very smooth and the doors... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 13 & 14, White Lodge Trading Estate, Hall Road, NR4 6DG, Norfolk, East Anglia, United Kingdom

  • 01603 580 100

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

9,490 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Howdens south norwich for…

I have used Howdens south norwich for number of years and can't fault there help and expertise,

March 4, 2022
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Reply from Howdens - South Norwich

Hello David, Thanks for reviewing our Howdens – South Norwich depot. All the best, Tash.

Rated 4 out of 5 stars

Needed some fire doors

Needed some fire doors and Howdens are the cheapest by far. However, the price increased a couple of times during the order process. They said they may struggle to get the doors but I was in no hurry. I ordered weeks in advance and was told I’d get a call when they were in stock. No call came. Two months later I chased it and they said the order would be in the following week. I got a phone call and the wrong doors were waiting for me. Waste of a trip. They were replacements because the doors I ordered weren’t available. The replacements weren’t fire doors so no good. I reordered. This is when the price went up considerably. I was then told they would be in the following week. I got a call and went to branch and they weren’t there. Another wasted journey. The delivery hadn’t arrived. I was told to come back in an hour. I left it nearly two hours and went back. Still not there. Luckily, as I was about to leave the delivery turned up. Talk about seat of your pants! Anyway I got them, eventually and they cost nearly 50%more than the original order.

January 21, 2022
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Reply from Howdens - South Norwich

Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

I bought some very expensive plinths to…

I bought some very expensive plinths to finish a job. I asked for plinths plastic bottom trim to layer find the plinths had them in.. Disappointed the assistant didn't tell me this..

January 20, 2022
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Reply from Howdens - South Norwich

Thank you for bringing this matter to our attention, Neil. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 3 out of 5 stars

Planning problems

The main problem stemmed from the original design which was supplied by a lady who has since left Howdens.
A number of changes were made to cabinet sizes by email and although acknowledged the original cabinets were delivered.
This was reported by telephone and another delivery came , only to bring again the same incorrect cabinets, by now it was becoming urgent with templaters booked for the following day.
Several items are still outstanding which, in my view, should be delivered under the charge made but two weeks on nothing has come.

November 9, 2021
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Reply from Howdens - South Norwich

Thank you for bringing this matter to our attention, Stephen. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

We love working with Howdens

We love working with Howdens - always get brilliant communication, service and I love going into the showroom and having a laugh with the staff over every day stuff.
The quality is unbeatable for everything across all ranges.

The only downside - the sub contractors who deal with the stone worktops have not been great recently on one job. I feel a lot could be learnt with regards to ownership of a project and communication
.
The Howden's team at White Lodge are amazing.

November 9, 2021
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Reply from Howdens - South Norwich

Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Howdens - a great choice.

Have had a few kitchens via Howdens over the years and recently opened a trade account at my local Howdens recently - South Norwich.

Needed some units for a studio I've been asked to kit out.

Scott and the team at South Norwich have really looked after me and there's been no availability issues.

Thank you and see you again soon.

August 14, 2021
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Reply from Howdens - South Norwich

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

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