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Howdens - Southend-on-Sea Reviews 

144
TrustScore 5 out of 5

4.8

Units 11D & 11E, The Wheelwrights, Temple Farm Industrial Estate, SS2 5RD Essex, East Anglia, GB


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Rated 5 out of 5 stars

We've had a good experience with the Southend Howdens over some months. Jodi Flanders was very helpful and gave us some good ideas. We changed our minds on a few items which she amended without a prob... See more

Company replied

Rated 5 out of 5 stars

Really fantastic customer service from the staff at the Rayleigh, Essex branch. Super helpful and cheerful and polite From Connie on the sales desk who sorted out my order, some returns, a few q... See more

Company replied

Rated 5 out of 5 stars

Although mine was a tiny purchase, the staff treat you with same respect, helpfulness and politeness as if you were making major one. Excellent service!

Company replied

Rated 5 out of 5 stars

I must admit the fantastic lady who served me is a true credit to your company … Many thanks for a great experience of in store staff Matt natusch

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 11D & 11E, The Wheelwrights, Temple Farm Industrial Estate, SS2 5RD, Essex, East Anglia, United Kingdom

  • 01702 601 496

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

9,355 reviews in the last 12 months

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Rated 5 out of 5 stars

staff are excellent

staff are excellent, service outstanding. many thanks

August 15, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hello PENNINGTON SECURITY,

Thank you for your kind words about our staff and service. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Best wishes,

Rated 5 out of 5 stars
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hello Nigel, good morning

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you found our service polite and well-stocked.

Best wishes,

Rated 5 out of 5 stars

The staff at Southend branch are always…

The staff at Southend branch are always very helpful

June 19, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hello Christopher, good morning

Thank you for your kind words and for taking the time to share your experience with our Southend branch. We're pleased to hear that our staff have been helpful to you.

Best wishes,

Rated 4 out of 5 stars

Fabulous service and support by staff

Fabulous service and support by staff

May 15, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hello Jay, good morning

Thank you for your positive feedback regarding the service and support provided by our staff. We appreciate your input and are always striving to enhance our services further.

Best wishes,

Rated 5 out of 5 stars

I used Howdens Southend on Sea

I used Howdens Southend on Sea. Joe the delivery driver was very helpful. He went above and beyond and was very patient.
But all the Staff in the Southend brach are very accommodating
M. Robinson

May 2, 2025
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Reply from Howdens - Southend-on-Sea

Good afternoon, Thanks for reviewing our Howdens - Southend-on-Sea depot. Have a great day.

Rated 5 out of 5 stars

great service and had all items I wa…

great service and had all items I wa looking for.

May 2, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hello Richard, good morning

Thank you for your positive feedback and for choosing us for your kitchen needs. We're pleased to hear that you found everything you were looking for and that our service met your expectations.

Best wishes,

Rated 1 out of 5 stars

I have recently opened an account at…

I have recently opened an account at Howden to replace base units and worktop on a job for a customer.
I was told I would have to wait for the worktop as it wasn’t in stock.
This wasn’t an issue.
Within this time I was sent a £50 voucher which I used when I went to collect kitchen items.
While waiting forever for my few items to be picked I noticed new account holders could choose from four different items.
I said I will have the spirit levels only to be told I can’t because I’ve had the voucher.
Whilst continuing to wait outside I noticed Easter bonus of receiving a box of riser screws.
I enquired about this as I ordered my kitchen items in the time frame shown only to be told I should have collected items what was in stock and come back for worktop and i would legible.
Who’s going to do that?honestly.
My few items were eventually sorted and put in my van.
I delivered them to customers house only to find out there is a kitchen door missing.
When I phoned howdens, I was told someone should have told me that this particular door isn’t in stock and will get a call when it is available.
I’m still waiting since Wednesday and now it’s the weekend?
I’ve been appalled by howdens, considering it’s my first order with only a few items required.
Really disappointed.

April 23, 2025
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Reply from Howdens - Southend-on-Sea

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Steve Linney Amazing Kitchen Designer Howdens Southend

We visited Howdens in Southend, first of all met a lovely man called Colin on the front desk, so helpful really impressed, we organised to meet with Steve Linney a Kitchen Designer. He put himself out so much for us arranging to come to our home on a Saturday which suited us on his day off to set out his initial design for our kitchen . His finished design for our kitchen is amazing I can’t thank him enough, so professional and knowledgeable I felt so confident in all his wonderful suggestions to make our kitchen look special. The cupboards we chose are extremely well made and the finished result is stunning. If you are looking for a helpful knowledgeable kitchen designer I really can’t recommend Steve Linney at Howdens Southend on Sea, pleased we chose Steve to organise our kitchen thank you so much.

April 18, 2025
Unprompted review
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Reply from Howdens - Southend-on-Sea

Good morning, Thanks for reviewing our Howdens - Southend-on-Sea depot. Have a great day.

Rated 5 out of 5 stars

Excellent service

Called into southend branch, and spoke to Colin , he was very helpful tracking down a a breakfast bar top that had been discontinued. My customer had there kitchen supply 7 years ago, and wanted a island to match , and all worked out perfectly. Colin manage to get all the units & top in warehouse the following week. Cheers Dave Downs

April 3, 2025
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Reply from Howdens - Southend-on-Sea

Good morning, Thank you for sharing your experience with us. Take care and have a lovely day.

Rated 5 out of 5 stars

Reliable and friendly service ever time…

Reliable and friendly service ever time I go to make my purchases without any doubts regarding items and availability.

March 10, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hello Mr Cook,

Thank you for your kind words and for sharing your positive experience with our team. We are pleased to hear that you find our service reliable and friendly, and we look forward to continuing to meet your expectations.

Best wishes,

Rated 5 out of 5 stars

Make my day

Very helpful, and always doing their best to make sure everything's in good state, no complaints with Southend on sea howdens.

March 12, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Good morning, Thank you for your feedback on our Howdens - Southend-on-Sea depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Very quick service

Very quick service

February 24, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hello Richard,

Thank you for your review and for highlighting our quick service. We're pleased to hear that your experience with us was efficient.

Best wishes,
Howdens - Southend-on-Sea

Rated 1 out of 5 stars

I can’t be bothered to explain but you…

I can’t be bothered to explain but you are shit!

February 10, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 1 out of 5 stars

Letting someone who I did a job for…

Letting someone who I did a job for nearly 5 years ago come in and use my account without my permission great service southend howdens glad I closed my credit account down with you and went to magnet instead

January 21, 2025
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Excellent - Howdens Southend

I used Howdens Southend for my design. Tom Caton was my designer and was great to work with. He made the whole process easy, listened to what I wanted and really supported me to achieve it within budget. He was available to answer questions from me, and my builder. The overall finish is fantastic, I am so pleased with it.

December 2, 2024
Unprompted review
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Good afternoon Claire, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Friendly & helpful service - great designs.

We went to Howdens on the advice of our builder in relation to developing a utility area within our garage. Maddy was an excellent designer & worked speedily & efficiently on a plan for us. We were most impressed by the presentation room at the Southend depot & the guy on reception was also personable & helpful. Unfortunately we had to put the design on hold as an opportunity for the purchase of a bungalow re-emerged. Maddy so impressed us with her manner & helpfulness & we would be very happy to go back to her & Howden for a future home project.

October 8, 2024
Unprompted review
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Good morning Michael, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Take care and have a lovely day.

Rated 5 out of 5 stars

Really happy with our new kitchen

Really happy with our new kitchen, everything was seamless, from start to finish with howdens

August 30, 2024
Unprompted review
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Reply from Howdens - Southend-on-Sea

Good morning, Thank you for the positive review, that is great to hear! Have a great day. Cha

Rated 5 out of 5 stars

Maddy at the Southend Branch was a…

Maddy at the Southend Branch was a wonderful person to work with, she was very helpful from start to finish l, i would highly recommend using her as i now have a beautiful kitchen 😍

July 31, 2024
Unprompted review
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Good afternoon Lauren, Thanks for leaving this 5 star review for the Howdens - Southend-on-Sea depot, I am sure the team will be pleased to read your kind words! All the best, Alan.

Rated 5 out of 5 stars

Good service and good prices

Good service and good prices

June 21, 2024
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Good afternoon. It's great to hear that you had such a positive experience. Thank you for your five-star review! All the best.

Rated 5 out of 5 stars

Just had a new kitchen from Howdens…

Just had a new kitchen from Howdens Southend on Sea, we dealt with Steve Linney who patiently and professionally walked us through the design process, provided great advice on style, and was always happy to answer any questions. High standard, superb quality. We are delighted with the outcome, it surpasses our expectations. Thankyou Howdens Southend Team.

May 21, 2024
Unprompted review
Howdens - Southend-on-Sea logo

Reply from Howdens - Southend-on-Sea

Hi there Ann, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a lovely day!

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