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Howdens - Speke Reviews 

83
TrustScore 5 out of 5

4.8

Unit 1, Phoenix Park, Off Goodlass Road, L24 9HL Liverpool, North West, GB


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Rated 5 out of 5 stars

i call in at this branch quite often for materials, stock is always available, anything not stocked will be ordered straight away with a follow on call to collect, Chloe and Chelsea are great staff to... See more

Company replied

Rated 5 out of 5 stars

Howdens Speke are a great team to work with Always pleasant co operative and helpful I’ve been fitting kitchens out of there for the last two years Management desk design and warehouse staff a... See more

Company replied

Rated 5 out of 5 stars

Fantastic place! Great staff and horse friendly! I’m not into cars and motorbikes, anything that pollutes the environment I don’t drive! I ride my horse routinely on a daily basis and visit Howdens Sp... See more

Company replied

Rated 5 out of 5 stars

Recently purchased another kitchen from Howdens , the whole process from visit to measure up to planning was seamless. The whole team at the Speke depot are amazing shout out to Adam and Chloe who we... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Phoenix Park, Off Goodlass Road, L24 9HL, Liverpool, North West, United Kingdom

  • 0151 486 6373

4.8

Excellent

TrustScore 5 out of 5

83 reviews

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4.8

All reviews

(83)

9,090 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Very helpful

January 19, 2022
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Reply from Howdens - Speke

Good afternoon Michael, thank you for leaving a 5* review. We're sure that the team at the Speke depot will be pleased to read this. Best wishes, Harriet.

Rated 4 out of 5 stars

Had materials onside, helpful. Not the cheapest though

Had materials onside, got the job done quickly thanks to this. Prices are not very competitive anymore, competitors appear quite a bit cheaper. Went for convenience really.

January 13, 2022
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Reply from Howdens - Speke

Thank you for your feedback, Ged. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 2 out of 5 stars

ordered through a design appointment…

ordered through a design appointment and the oven doesnt fit the cabinet (either i should have the larger cab or doesnt even need a cabinet). distance between the wall cabinets if joined isnt big enough for the safe use of the hob either and the cabinet for the extraxtor is damaged.

December 30, 2021
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Reply from Howdens - Speke

We're sorry you have been disappointed by your experience, Chris. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

Not Very Customer Focused.

We bought a cabinet from Speke Liverpool. We open the package and it was damaged at the back. But we made it work because it was 12:30 on Saturday afternoon having just bought it. I reported the problem to Howdens. They told me to do it through WhatsApp. Nobody got back to me. In the end I had to ring up the store. When I spoke to the store personnel, they said they didn’t recognise the WhatsApp and they wouldn’t normally ask for Whats App. They seem to have a problem with how they deal with customer service- If someone is using WhatsApp and they shouldn’t then stop it!
Really disappointed with the final response, we had a project we had to make it work. I expected them to give me 10-20% back on the product. Yes, I could’ve waited after the weekend and brought the faulty product back, but that’s not how we work.
I’m really giving up on Howdens, they’re not good on price anymore and the customer service is just isn’t there.

December 4, 2021
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Reply from Howdens - Speke

Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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