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Howdens - St Ives Reviews 31

TrustScore 4.5 out of 5

4.5

Units 7 - 9, Edison Road, St. Ives, PE27 3LF Cambridgeshire, East Anglia, GB


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Rated 5 out of 5 stars

Only store to sell a decent quality budget oak laminate worktop. Purchased at S.Ives branch ordered in three, All in superb condition, nice and flat no warp to them. Very good colour and finish.

Company replied

Rated 5 out of 5 stars

Great communication, Always ready to help. The products are there when ordered. All around a great system and staff are very helpful. Im a very happy customer with Howdens. Fine finish construction.

Company replied

Rated 5 out of 5 stars

Nice to go to a trade counter and get a smile , and have an employee who now's there stock , And willing to go that extra mile to help

Company replied

Rated 3 out of 5 stars

The bathroom furniture I ordered was originally supplied with all the wrong facias which were for kitchens, getting the problem resolved created a delay in completion of the job, the wc unit housing w... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 7 - 9, Edison Road, St. Ives, PE27 3LF, Cambridgeshire, East Anglia, United Kingdom

  • 01480 468 755

4.5

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Good service

February 11, 2026
Howdens - St Ives logo

Reply from Howdens - St Ives

Hello Robert,

Thank you for your positive feedback and for rating our service with 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Best budget oak laminate worktop

Only store to sell a decent quality budget oak laminate worktop.
Purchased at S.Ives branch ordered in three,
All in superb condition, nice and flat no warp to them.
Very good colour and finish.

January 23, 2026
Howdens - St Ives logo

Reply from Howdens - St Ives

Good morning, Thanks for taking the time out of your day to leave this review. All the best, Alexandra

Rated 4 out of 5 stars

Good service

December 12, 2025
Howdens - St Ives logo

Reply from Howdens - St Ives

Hello Terry,

Thank you for your feedback and for rating our service.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great service

Great service, very helpful, professional and great product.

August 8, 2025
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Reply from Howdens - St Ives

Hello LJ DESIGN & BUILD LTD,

Thank you for your positive feedback on our service and products. We are pleased to hear that you found our team helpful and professional.

Best wishes,

Rated 5 out of 5 stars
Howdens - St Ives logo

Reply from Howdens - St Ives

Hello Salvatore, good morning.

Thank you for your kind words and for taking the time to leave a review. We are pleased to hear that you find our service helpful.

Best wishes, and have a lovely day.

Rated 5 out of 5 stars

Professional service

Great personal service. Nothing to much trouble, all my questions answered and issues resolved.

August 21, 2024
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Reply from Howdens - St Ives

Good afternoon, I am sure the team will be pleased to read your kind words! Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Great communication

Great communication, Always ready to help. The products are there when ordered. All around a great system and staff are very helpful. Im a very happy customer with Howdens.
Fine finish construction.

June 20, 2024
Howdens - St Ives logo

Reply from Howdens - St Ives

Good afternoon, Thanks for leaving this 5 star review for the Howdens - St Ives depot! Take care and have a lovely day.

Rated 3 out of 5 stars

The bathroom furniture I ordered was…

The bathroom furniture I ordered was originally supplied with all the wrong facias which were for kitchens, getting the problem resolved created a delay in completion of the job, the wc unit housing was also damaged so a repair was undertaken

March 23, 2023
Howdens - St Ives logo

Reply from Howdens - St Ives

Thank you for your feedback, Colin. Please be assured we will share your comments internally.

Rated 5 out of 5 stars

Item in stock

Item in stock, good price, polite service.

February 9, 2023
Howdens - St Ives logo

Reply from Howdens - St Ives

Hi Philip, Thanks for leaving this 5 star review for the Howdens - St Ives depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service!

January 16, 2023
Howdens - St Ives logo

Reply from Howdens - St Ives

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Job well done

St. Ives, Cambridgeshire. New kitchen installed last week. Everything from planning the layout, choosing what we wanted, ordering the items to delivery was simple and pain free. Howdens' staff were knowledgeable, friendly and helpful throughout. Our fitters, MW Property Maintenance did an excellent professional job. The overall price was also very reasonable.

July 5, 2022
Unprompted review
Howdens - St Ives logo

Reply from Howdens - St Ives

Hello Ken, Thanks for reviewing our Howdens – St Ives depot. Best wishes, Tash

Rated 1 out of 5 stars

Absolutely the worst company I have…

Absolutely the worst company I have ever had the misfortune to come into contact with. The kitchen was measured and designed incorrectly by their rep which resulted in a us losing the majority of a whole cupboard as the one they supplied was too small to fit around a slant in the ceiling so had to be cut (we didnt follow their suggestion of fitting it below the slant which would have resulted in it being a few cms above the worktop making it unusuable!) They refused to change it for a larger one (i offered to pay the difference) as its matching bottom cupboard had had its legs fitted by then. I took the hit. They next had in the design a set of shelves but did not provide enough wood to make them. They would not provide more wood without charging me for it. I opted to buy a cupboard for the space instead as it was not clear why it hadnt been designed originally. I paid for it and took another hit. Lastly the work top they provided was not long enough. They refused to supply more of the same worktop without me paying fo it. The offer was i accept a less spec worktop and they would provide enough! I felt backed into a corner as work had been halted so many times. They advised it would take ' a couple of days' to arrive.....7 days later it is still not here and no work has been done in my kitchen for a week. My complaint has been raised to area manager which is apparently as far as it can go. They have advised there is nothing they can do as I chose to change the design of the kitchen by selecting a different worktop. They were not exactly polite about it either and took almost 3 days to come up with that pathetic approach. Now having to get legal advice and have been advised they have breached sections 49, 52 and 55 on the consumer rights act 2015. All i wanted was a simple apology and small gesture of goodwill. They wont even admit their mistake!!!

May 17, 2022
Unprompted review
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Reply from Howdens - St Ives

Thank you for bringing this matter to our attention, Hayley. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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