Absolutely fantastic store all the staff are so helpful Thankyou so much ! I can highly recommend this store I love my new doors and handles. Well done to you all can’t Thankyou enough your all brilli... See more
Company replied

Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN West Midlands, Wales & West, GB
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Absolutely fantastic store all the staff are so helpful Thankyou so much ! I can highly recommend this store I love my new doors and handles. Well done to you all can’t Thankyou enough your all brilli... See more
Company replied
Fantastic depot, always worked with the team for years and love the energy and how I always feel so welcome. Had many kitchens, bedrooms and joinery over the years. Thank you Howdens stourbridge!!... See more
Company replied
It took only one phone call when my elderly frail mother had a problem with her (just) out of warranty freezer. Alex listened, was understanding and went above and beyond to resolve the problem on the... See more
Company replied
Absolutely thrilled with world class customer service at Howdens, Stourbridge. Thanks especially to Scott for helping set up my account, keeping in contact about my order and having it exactly when... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN, West Midlands, Wales & West, United Kingdom
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Reply from Howdens - Stourbridge

Reply from Howdens - Stourbridge
The one thing that drives tradespeople mad, is getting a phone call during working hours, usually from a mobile number, touting for business from a member of Howdens sales team.
I often say, “if I need anything, I will call into branch”.
This is an annoying practice by Howdens and I feel sorry for the Sales team having to make these calls.
I don’t want these calls, if I need anything, I will call in

Reply from Howdens - Stourbridge
The Stourbridge staff are very friendly and helpful

Reply from Howdens - Stourbridge
Great customer service from people who work hard to get you the things you need to do a good job. They always work to get you the best deal for what you need and carry plenty of stock so you can keep working without waiting for materials to arrive

Reply from Howdens - Stourbridge
Everyone at Stourbridge Howdens have been absolutely amazing so friendly and helpful.
Definitely would go to them again, great quality kitchens and they always look beautiful in the end result. highly recommend!!!

Reply from Howdens - Stourbridge
The staff at the Stourbridge branch are always very efficient

Reply from Howdens - Stourbridge
Absolutely thrilled with world class customer service at Howdens, Stourbridge. Thanks especially to Scott for helping set up my account, keeping in contact about my order and having it exactly when and how he said.
Brilliant, friendly staff - seriously impressed. Will be back.

Reply from Howdens - Stourbridge
Keep a better control on stock levels,when you have to travel to other branches to fetch what you’ve been told is in stock,but can’t find it!

Reply from Howdens - Stourbridge
From the moment I walked in scott & Amy couldn’t have been more helpful. The stock available was impressive as was the knowledge the staff had there advise was invaluable thanks

Reply from Howdens - Stourbridge
It took only one phone call when my elderly frail mother had a problem with her (just) out of warranty freezer. Alex listened, was understanding and went above and beyond to resolve the problem on the same day with no costs being passed on to my mother. I was kept informed and updated and it was so refreshing and much appreciated to deal with such a customer service focused after sales team.

Reply from Howdens - Stourbridge

Reply from Howdens - Stourbridge
Always helpful. Nothing too much trouble. Been using for years wouldn’t go anywhere else.

Reply from Howdens - Stourbridge
We’ve used Howdens for all our kitchen units since 2013 when we first moved then this summer after we’ve extended & enlarged the kitchen. Design service was fabulous always friendly staff & despite a few hiccups when some units didn’t arrive or we had the wrong size. Howdens rectified with no quibble & waved some charges as an apology. We shall use Howdens again when we kit out the cloakroom in the Spring.

Reply from Howdens - Stourbridge
Kitchen designer Andrea was very helpful and professional and great at her job, obviously very experienced.
Quality products at a fair price.
Unfortunately, the Kitchen wasn’t delivered in full and there were items missing and slight damage to items received!, hence unable to give an outstanding review.
All the staff I’ve dealt with at the Stourbridge branch are very courteous, helpful and great to work with!

Reply from Howdens - Stourbridge

Reply from Howdens - Stourbridge
Looked after promptly and courteously.
Only 4 stars as not everything in stock.

Reply from Howdens - Stourbridge
Great Knowledge of all products, easy purchase and a quick dispatch

Reply from Howdens - Stourbridge
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