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Howdens - Stranraer Reviews 30

TrustScore 4.5 out of 5

4.4

Blackparks Industrial Estate, Commerce Road, Stranraer, DG9 7DD Stranraer, Scotland, GB


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Rated 5 out of 5 stars

Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we... See more

Company replied

Rated 5 out of 5 stars

Always helpful when I have turned up or phoned them. They explored different options and pricing, designed a kitchen to exactly what was asked for. Units, cupboards and appliances all to a very high s... See more

Company replied

Rated 5 out of 5 stars

Staff at the Stranraer depot are always helpful and polite.

Company replied

Rated 3 out of 5 stars

Excellent staff kept informed and delivery very quick Not opened yet or installed Delivery men very efficient Overall experience very good Would recommend

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Blackparks Industrial Estate, Commerce Road, Stranraer, DG9 7DD, Stranraer, Scotland, United Kingdom

  • 01776 705 745

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Staff ant the Stranraer depot are…

Staff at the Stranraer depot are always helpful and polite.

February 20, 2026
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Hello Steve,

Thank you for your kind words and for taking the time to share your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Always helpful

Always helpful when I have turned up or phoned them. They explored different options and pricing, designed a kitchen to exactly what was asked for. Units, cupboards and appliances all to a very high standard and quality. Would not hesitate to use them for the next kitchen.

August 7, 2025
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Reply from Howdens - Stranraer

Hello Mark,

Thank you for your kind words and for sharing your positive experience with us. We're delighted to hear that you are satisfied with the service and quality of our products, and we look forward to assisting you with your next kitchen project.

Best wishes and have a lovely day, Aine

Rated 3 out of 5 stars

Utility cupboards

Excellent staff kept informed and delivery very quick
Not opened yet or installed
Delivery men very efficient
Overall experience very good
Would recommend

November 14, 2025
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Hello Kevin,

Thank you for your feedback and for highlighting the efficiency of our staff and delivery team. We appreciate your recommendation!

Best wishes, Aine

Rated 5 out of 5 stars

Stranraer Branch 5 Star ⭐️

Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we wanted. He made the whole process so much easier for us and was very patient whilst we decided and changed a few things. We also dealt with Aiden several times throughout the process and once again, he was top class. Very knowledge and helpful and always willing to go the extra mile. First class experience from everyone at the Stranraer branch. Thanks again 👌🏼

October 23, 2025
Unprompted review
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Good morning, Thank you for your feedback on our Howdens - Stranraer depot. All the best, Alexandra

Rated 5 out of 5 stars

Howdens just the job for most things

i just like how howdens run always good service from them and staff and good products .

July 4, 2025
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Hello,

Thank you for your positive feedback and for highlighting our service and products. We are pleased to hear that you consistently have a good experience with us.

Best wishes, have a lovely day!

Rated 5 out of 5 stars

Good service and all the items required…

Good service and all the items required were in stock for immediate collection

December 4, 2024
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Good morning John, we are so pleased to read your positive comments, thanks for leaving such a great review.

Rated 5 out of 5 stars

Great service and quality

Great service. Quick to give quote, order and deliver.
Good quality products.

April 19, 2024
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Reply from Howdens - Stranraer

Hi, Thank you for leaving this 5* rating. Have a great day.

Rated 2 out of 5 stars

Avoid sprayed to order kitchens.

Been a Howdens customer for many years and bought a good few kitchens without any real problems.
However, I certainly would not recommend anyone considering one of their sprayed to order kitchens! It's been disappointing and certainly not worth the extra cost or inconvenience. I think Howdens have taken on something that they just cannot manage/deliver to a quality standard that it should be. Samples presented have a nice finish but when it comes to a full kitchen the finish quality is an issue and Howdens are not meeting their usual standard which results in additional costs to the customer due to return visits to fit replacement items. Local depot staff are helpful but I think they are even fed up getting replacements that are still flawed.
Customer Services were contacted but appear uninterested and directing customers to law? See reply below after a site visit was requested to discuss quality:

Good Afternoon,

We are writing further to your contact with Customer Service about the Quality of your Chilcomb Linen paint to order kitchen.

We have liaised with Robert at the Stranraer depot, Robert advised that this has all been referred to our Quality assurance team in accordance with our procedures. We understand that our Quality team have agreed to replace the items that have had a defect/quality issue.

From speaking with Robert, we understand that you have requested a site visit however as we have agreed that there was an issue and the goods, and these have been replaced this would not be necessary. Unfortunately, as you have received previously and are still in the process of receiving replacements, we are unable to assist any further from here however Robert is escalating this issue and will be in touch with any updates.

We can only apologise we cannot assist you further on this occasion, and trust this clarifies Howdens position. Therefore, if you remain unsatisfied, we can only recommend that you seek your own independent advice on the matter as our position is final.

Many thanks,

Kayleigh Neale
Customer Service Controller
Howden Joinery Limited

November 1, 2023
Unprompted review
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Thank you for bringing this matter to our attention, John. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very good customer service and advice

Very good customer service and advice. The kitchen is of good quality and design. Very happy with the result.
We chose to use our own joiners for installation.

October 28, 2023
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Reply from Howdens - Stranraer

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Great deals to be had

June 16, 2023
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Hi, Thanks for leaving this 5 star review for the Howdens - Stranraer depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

The staff at Stranraer Branch go above…

The staff at Stranraer Branch go above and beyond. All considered friends rather than suppliers!

November 19, 2022
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Hello, Thanks for reviewing our Howdens - Stranraer depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service. Very helpfull.

All the staff have been excellent in the Stranraer Branch. Nothing was a problem to them, even last minute changes!
Couldn't reccomend them highly enough.

September 22, 2022
Howdens - Stranraer logo

Reply from Howdens - Stranraer

Hello, Thanks for reviewing our Howdens – Stranraer depot. Take care and have a lovely day, Tash.

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