Banner for Howdens - Taunton

Howdens - Taunton Reviews 

166
TrustScore 5 out of 5

4.8

Units 1 & 2, Merlin Industrial Park, Priorswood Industrial Estate, TA2 8DG Somerset, South West, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Counter staff very helpful and knowledgeable. Delivery on time as stated and driver plesant and willing. Office kept me updated on both order and delivery. Really impressed.Thankyou.

Company replied

Rated 5 out of 5 stars

I've had a long term problem with a Howdens worktop. They said that they would happily replace it but it was technically difficult to remove the old one so the deputy manager was very helpful in recom... See more

Company replied

Rated 5 out of 5 stars

Throughout this process Howdens and Petra in particular have made it easy and enjoyable. The communication was fast, Petra listened to our feedback on the kitchen design and created something that we... See more

Company replied

Rated 4 out of 5 stars

We recently had our kitchen designed by Petra Simaskova at Howdens in Taunton. Our experience of her work and eventual design was excellent. Nothing was too much trouble for her. She listened to our i... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 1 & 2, Merlin Industrial Park, Priorswood Industrial Estate, TA2 8DG, Somerset, South West, United Kingdom

  • 01823 334 723

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(166)

9,433 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great helpful staff as always

Great helpful staff as always

December 3, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Good afternoon, Thank you for taking the time to leave this review. Have a great day, Alexandra

Rated 5 out of 5 stars

Howdens after care great …

I purchased a kitchen 2 years ago from salesman Jack Williamson and the service from him was first class has been from start to even after care. I can not recommend them enough. My kitchen still looks great now.

October 10, 2025
Unprompted review
Howdens - Taunton logo

Reply from Howdens - Taunton

Good morning, It's great to read your comments. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

Great quality doors and handles would…

Great quality doors and handles would highly recommend howdens, delivery service was top quality friendly helpful driver 5 star service

September 4, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Good morning, Thanks for reviewing our Howdens - Taunton depot. Take care and have a lovely day.

Rated 5 out of 5 stars
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Bruce, good morning,

Thank you for your kind review and for rating us 5 stars. We're pleased to hear you were satisfied with our service.

Best wishes,

Rated 5 out of 5 stars

service was A1.

August 22, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Mr Russell,

Thank you for your kind words and for rating our service as A1. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Very pleased with Howdensg

Very pleased with Howdens, good advice, good service, prompt attention to detail, good quality products, at good prices

August 11, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello John, good morning,

Thank you for your positive feedback. We're delighted to hear that you are pleased with our service and products.

Best wishes,

Rated 5 out of 5 stars

Fast efficient

Fast efficient, and when we had an issue, it was resolved immediately

July 7, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Andrew, good morning

Thank you for your positive feedback. We're pleased to hear that you found our service fast and efficient, and that any issues were resolved promptly.

Best wishes,

Rated 5 out of 5 stars

Matt is always attentive and able to…

Matt is always attentive and able to provide the items I need. He always has a kind word and a welcome smile.

June 24, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Vernon,

Thank you for your kind words about Matt and for sharing your positive experience with us. We're pleased to hear that Matt's attentiveness and friendly demeanour have made a difference in your visits.

Best wishes,

Rated 5 out of 5 stars

Pleasant staff and order progressed…

Pleasant staff and order progressed efficiently, many thanks

May 23, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Mr Bigg,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that our staff and service met your expectations.

Best wishes,

Rated 5 out of 5 stars

Charlotte who did our design

Charlotte who did our design, was excellent. She made good suggestions and also listened to us
My wife, who was dreading the process , said she actually enjoyed the experience.

April 30, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Antony,

Thank you for sharing your positive experience with Charlotte and our team. We're delighted to hear that your wife enjoyed the process and that Charlotte's suggestions were helpful.

Best wishes,

Rated 5 out of 5 stars

Always very helpful

Always very helpful

April 23, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Theresa, good morning,

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you find our team very helpful.

Best wishes,

Rated 5 out of 5 stars

Great service.

April 3, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Colin, good morning,

Thank you for your feedback and for rating our service with five stars. We're pleased to hear that you had a great experience with us.

Best wishes,

Rated 5 out of 5 stars

Great service

Plenty of stock and staff know the products

March 17, 2025
Howdens - Taunton logo

Reply from Howdens - Taunton

Good morning, Thanks for reviewing our Howdens - Taunton depot. Take care and have a lovely day.

Rated 5 out of 5 stars

First class support by Howdens handling a claim

Howdens formerly A Plan have been arranging our motor insurance for several years now. Recently we were unfortunate to be involved in an accident, which is always very stressful. Chris at the Taunton branch was exceptional and guided us through the process and got us legal support for this no fault incident. He always had regular updates with us and although unwanted the process was smooth with our repaired vehicle back with us in 21 days from the collision. It is possible to surf the net and get cheaper insurance but you will never get the support that we have received and the small extra cost is worth every penny. Many thanks Chris for your support and understanding

January 27, 2025
Unprompted review
Howdens - Taunton logo

Reply from Howdens - Taunton

Good morning, It's great to read your comments. Have a great day.

Rated 5 out of 5 stars

Staff are really helpful

Staff are really helpful. Prices are always good.

November 25, 2024
Howdens - Taunton logo

Reply from Howdens - Taunton

Hi there Roger, thank you for leaving this positive review. Have a great day.

Rated 1 out of 5 stars

Appalling service

Appalling service, second time I have an issue. Originally had fitted bedroom furniture. Only to find you needed a carpenter to make parts of the units. Also design was incorrect leaving gaps / draws wouldn't open etc
Second issue is gas hob under warranty, took 14 days for engineer who condemned the hob. Howdens Taunton then told me it could be fixed, then they said it this can only be done, if a gas isolating valve was fitted. I investigated this by removing my oven, to find a gas isolating valve. The engineer clearly didn't do his job properly. By now we are into 30 days of no gas hob. They finally agreed to supply a new gas hob and I would get it fitted. My engineer went to fit it, to find that it was warped and didn't sit flat on the worktop. So I called once again Taunton Howdens to explain its was damaged, their replay was "we will have to get our engineer out" . By this time I had run out of patients and put the phone down. They called me back and agreed to refund me once they had collected the damage hob. This was refunded.
Then today I have gone into my howdens account, to find that they have invoiced me for gas hob!!! that I've never had. Unbelievable company. NEVER EVER will I use them.

November 15, 2024
Unprompted review
Howdens - Taunton logo

Reply from Howdens - Taunton

Thank you for bringing this matter to our attention, Floyd. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Everyone I dealt with in the Taunton…

Everyone I dealt with in the Taunton office was extremely helpful,knowledgeable and polite

November 2, 2024
Howdens - Taunton logo

Reply from Howdens - Taunton

Hello Catherine, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. All the best.

Rated 5 out of 5 stars

taunton howden always a pleasure

Buying goods for my recent installation and going to Howdens Taunton is always a pleasure. The staff a kind, helpful and most of all make you feel welcome. Customer Service at it best. Well done and thank you

October 12, 2024
Howdens - Taunton logo

Reply from Howdens - Taunton

Good morning Zubrickas, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look