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Howdens - Thame Reviews 59

TrustScore 4.5 out of 5

4.6

Unit 3A, Wenman Road, OX9 3UF Oxfordshire, South East, GB


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Rated 5 out of 5 stars

Went into Thame Howdens , excellent service and help from Steve and James, as well as very good price! Made more standout by the experience had just around the corner at MKM which was expensive and... See more

Company replied

Rated 5 out of 5 stars

Utility Room upgrade. Howdens Thame designed and supplied new units and flooring for our Utility Room, which was in serious need of an upgrade. We were delighted with the planning and design proces... See more

Company replied

Rated 5 out of 5 stars

We recently bought our new kitchen from the Thame branch of Howdens. All of the staff were incredibly friendly and helpful from our very first visit (when we were just enquiring) throughout the entire... See more

Company replied

Rated 3 out of 5 stars

Expensive for what you get, staff very good and helpful but hands tied when it come's to deals, 100% get it cheaper else where it pays to shop around. Great for odd bits needed but not if your spendin... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3A, Wenman Road, OX9 3UF, Oxfordshire, South East, United Kingdom

  • 01844 542 000

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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Rated 5 out of 5 stars

Mary

I was lucky enough to meet Mary from the Thame branch, that lady has the patience of a saint and was always happy and helpful in designing our kitchen, can’t speak highly enough. Haven’t got the kitchen yet but the service so far is excellent.

March 1, 2024
Unprompted review
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Reply from Howdens - Thame

Hi, Thanks for leaving this 5 star review for the Howdens - Thame depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

GOOD SERVICE

Got what I wanted with no problems and good service.

February 6, 2024
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Reply from Howdens - Thame

Hi, Thank you for your great feedback. All the best, ZAra

Rated 5 out of 5 stars

Excellent service

Excellent service
They couldn’t have been more helpful
Products as described and good quality

January 25, 2024
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Reply from Howdens - Thame

Hi David, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Five star service from Howdens Thame

We recently bought our new kitchen from the Thame branch of Howdens. All of the staff were incredibly friendly and helpful from our very first visit (when we were just enquiring) throughout the entire process. Suzy, our designer, listened to our thoughts and produced a perfect design for us. What we really liked was that Suzy was open and honest about the pricing (unlike some competitors who gave us a patronising hard sell… somewhat like timeshare sales). Howdens were just honest. The price was the price. Suzy also recommended trade people, as we were new to the area, and they were all excellent. The whole process ran incredibly smoothly and we thoroughly recommend Howdens Thame.

November 27, 2023
Unprompted review
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Reply from Howdens - Thame

Hi, Thanks for leaving this 5 star review for the Howdens - Thame depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great costumer service

Great costumer service! They really go out their way to help

March 21, 2023
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Reply from Howdens - Thame

Hi Ryan, Thanks for leaving this 5 star review for the Howdens - Thame depot! Have a lovely day! Tash.

Rated 3 out of 5 stars

It wasn't easy to get a clear position…

It wasn't easy to get a clear position on Howdens offerings

March 9, 2023
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Reply from Howdens - Thame

Thank you for your feedback, John. We will share your comments internally. If you would like to discuss your experience with Howdens further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful and knowledgeable about…

Very helpful and knowledgeable about all aspects of joining work and furniture units associated with this side of our work including the supplies required to undertake the work - keep it up👍

October 7, 2022
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Reply from Howdens - Thame

Hi, Thanks for leaving this 5 star review for the Howdens - Thame depot! Best wishes, Tash

Rated 5 out of 5 stars

Great products and service

Great products and service
Helpful and knowledgeable staff.
Trust pilot is asking for more characters so
Helpful and knowledgeable staff

November 4, 2022
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Reply from Howdens - Thame

Hello, Thanks for reviewing our Howdens - Thame depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Always friendly and reliable

Always friendly and reliable. Do the best to support your business

October 20, 2022
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Reply from Howdens - Thame

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 3 out of 5 stars

Very happy with the kitchen designer…

Very happy with the kitchen designer Gary @ Thame branch, can’t believe you charge a £100 delivery on anything especially when spending over 10k this month

October 6, 2022
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Reply from Howdens - Thame

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to discuss this further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Being in the trade has it challenges…

Being in the trade has it challenges and now being out of the EU has certainly amplified this with supply issues so when I had a loyal customer come to me on a Friday to install two kitchens in to a new industrial unit which they move in to the following week I thought I’d have my work cut out locating let alone fitting the two in 3days.
However Howdens in Thame pulled through on this. Everything they had in stock was waiting on a pallet in goods out Monday morning for me and everything they didn’t was overnighted and sat waiting for me on the Tuesday. Great job and great staff in the office who are always happy to help with a smile on their face.
Kidlington is my local branch but the job was in Thame so it made sense to source this one local.
Kidlington are equally helpful and always go out the way to meet needs. Something I think a lot of suppliers have forgotten or lost over the last few years.
Il definitely be using them again in the future.
Thanks Team Howdens.

April 24, 2022
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Reply from Howdens - Thame

Good afternoon, Thank you for sharing your experience with us. Have a great day, Tash.

Rated 5 out of 5 stars

excellent service

December 24, 2021
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Reply from Howdens - Thame

Hi Mark, thank you for taking the time to write such a great review. Best wishes, Harriet

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