The customer service is very good, from gaining quotations to ordering and receipt of goods. Communication is excellent throughout and kept up to date. Delivery of goods date given on ordering and it... See more
Company replied

Unit 2, 13 - 15 Ormile Industrial Estate, Thurso, KW14 7QU Caithness, Scotland, GB
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The customer service is very good, from gaining quotations to ordering and receipt of goods. Communication is excellent throughout and kept up to date. Delivery of goods date given on ordering and it... See more
Company replied
We recently bought a kitchen from Howden's in Thurso, which has now been installed, and we are delighted with the product and the end result. Ricky, the designer, provided an outstanding servic... See more
Company replied
Staff very knowledgeable and helpful can’t do enough to service my inquiries Still found products to expensive can find cheaper online
Company replied
As always , a great service. No problems getting items delivered to the islands. Helpful and friendly staff.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 2, 13 - 15 Ormile Industrial Estate, Thurso, KW14 7QU, Caithness, Scotland, United Kingdom
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Worst experience I have had since being in business.
Products poor quality.
If the item wasn’t damaged it was the wrong item.
First and last time I will ever be using howdens!!

Reply from Howdens - Thurso

Reply from Howdens - Thurso
Staff in Thurso branch are first class, always very helpful and knowledgeable about their products and overall good craic

Reply from Howdens - Thurso
Recently purchased a kitchen and from the moment we entered the shop until the completion of fitting we received 5 Star service, nothing was a hassle to the Thurso staff. One of the worktops had a small dent once opened however it was replaced the same day and everything was done on time and we LOVE our new Kitchen.

Reply from Howdens - Thurso
Thurso Howdens are always a pleasure to work with especially Wendy

Reply from Howdens - Thurso
Friendly and helpful staff who were able to get us exactly what we needed.

Reply from Howdens - Thurso
Delivery still not arrived three weeks after payment, not impressed! Complete lack of communication and total chaos.
Rep is great but not his fault !

Reply from Howdens - Thurso
Excellent customer service
Good quality kitchens for the price

Reply from Howdens - Thurso
A good range of stock, really helpful staff. A pleasure to deal with 🙂

Reply from Howdens - Thurso
Great staff at this branch,
they always know my name and account number before I tell them 😎

Reply from Howdens - Thurso
First class service , got everything I needed on the day ,all staff were pleasant and helpful.

Reply from Howdens - Thurso
Our ordering of our new kitchen through your agent was very good , he was very helpful , a bit slow to get the kitchen ,but then the order came with some parts missing and still not received all of the parts that were ordered , however your representative , delivered a sample door as a temporary fix ,
But not great , when you order from Howdens because of the good reputation they have and we feel let down ,
No kitchen fitting manual came either and it was a struggle to fit .
Fitting drawers to units that are not predrilled
Big letdown.
I won’t order another kitchen or recommend Howdens
Sorry , just not what I would have expected for a huge company

Reply from Howdens - Thurso
Ordering in my local area was easy and staff were efficient. Co-ordination for delivery to a different area was trouble free.

Reply from Howdens - Thurso
Great choice, great price, great service from friendly and helpful staff. What more can I say?

Reply from Howdens - Thurso
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