As a business who purchases multiple kitchens every year I have long standing relationships with several local branches. The staff always go the extra mile to help when there’s a problem. Kitchen sty... See more
Company replied

Unit 15, Spa Industrial Park, Longfield Road, TN2 3EN Kent, South East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As a business who purchases multiple kitchens every year I have long standing relationships with several local branches. The staff always go the extra mile to help when there’s a problem. Kitchen sty... See more
Company replied
Excellent from start to finish. Adam Hogg the instore designer came to our house and immediately took onboard what we wanted to achieve. He designed the perfect layout and gave us sound advice o... See more
Company replied
We have found Paul Cooke to be excellent in his customer service skills. He has helped us enormously with choosing our new kitchen. Paul is always available to talk to and responds to our emails immed... See more
Company replied
I had received a special offers sheet in the post and when i wnet to the branch the gentleman who served me accessed the specail price straight away, booked out the goods very quickly and then after c... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 15, Spa Industrial Park, Longfield Road, TN2 3EN, Kent, South East, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As a business who purchases multiple kitchens every year I have long standing relationships with several local branches. The staff always go the extra mile to help when there’s a problem. Kitchen styles and colours are always up to date and the high end solid wood ranges when fitted well match up to brands that charge a lot more. I would say that when covering a large geographical area as I do I have learned to order my kitchen from the most local branch as returns / exchanges to other branches for some reason is a problem.

Reply from Howdens - Tunbridge Wells
Staff are customer people noting to much and you can av a laugh 😂 products are good to.
Thank you Tunbridge Wells Branch 🛠️

Reply from Howdens - Tunbridge Wells
The team at the Howdens branch in Tunbridge Wells went above and beyond to satisfy my order.
Gary Jarvis

Reply from Howdens - Tunbridge Wells

Reply from Howdens - Tunbridge Wells
I had received a special offers sheet in the post and when i wnet to the branch the gentleman who served me accessed the specail price straight away, booked out the goods very quickly and then after checking where i was parked he helped me carry the shets to my van. Extremely friendly and efficient service. I was highly impressed and it stood out compared to the service levels at other local trade outlets

Reply from Howdens - Tunbridge Wells
We have found Paul Cooke to be excellent in his customer service skills. He has helped us enormously with choosing our new kitchen. Paul is always available to talk to and responds to our emails immediately. Nothing is too much trouble, from his visit to our home and our visits to Howdens he always shows his great expertise and his suggestions are very helpful.

Reply from Howdens - Tunbridge Wells
Experience has been fantastic so far. Delivery of Cabinets expected in one week.

Reply from Howdens - Tunbridge Wells
I have just had my new doors delivered to my flat by Ian. I cannot praise him enough! He single-handedly carried eight doors up to my second floor flat, without any help from me, as I am a little old lady! He carried out this task in a cheerful manner, and I am so grateful for his help. I was getting really worried about how I would get these doors up to my new home all by myself! Please pass on my thanks to Ian of Tunbridge Wells branch.

Reply from Howdens - Tunbridge Wells
Very polite staff, courteous and great . Got what I asked for ..

Reply from Howdens - Tunbridge Wells
Most disappointing experience possible today. All I wanted was a design appointment to work out the art of the possible in out pending move, which is imminent and highly likely. Their attitude is that they "needed certainty" that we would do business with them before "wasting everyone's time". Don't worry I'll go elsewhere.

Reply from Howdens - Tunbridge Wells
First time using Howdens for one of our projects. Staff in reception always so helpful and friendly. The product itself was good quality, arrived on time and they helped load into my car. Will definitely use them again

Reply from Howdens - Tunbridge Wells
Helpful and with a smile, really try to put themselves out for you

Reply from Howdens - Tunbridge Wells

Reply from Howdens - Tunbridge Wells
I always find the staff helpful and friendly, the prices are good as is the quality of the products they sell

Reply from Howdens - Tunbridge Wells
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.