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Howdens - Wakefield Reviews 

82
TrustScore 4 out of 5

4.0

1 Thornes Lane, Wakefield, West Yorkshire, WF1 5QJ West Yorkshire, North East, GB


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Rated 5 out of 5 stars

We’ve just had our Howdens kitchen fit completed. Our experience was so positive. Will Parkinson was so helpful from his home visit to measure up, to designing our kitchen and being so responsive and... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a kitchen from Howdens Wakefield. The designer was Faith Selley. I'd like to take this opportunity to say I can't thank her enough for her support and patience through the whole ex... See more

Company replied

Rated 5 out of 5 stars

Wakefield branch were excellent when I wanted a new oven. Ordered the oven and found an electrician to fit it. However, has anyone else had this problem - only Lamona products will fit the cavities?... See more

Company replied

Rated 5 out of 5 stars

We had great service from ordering to recieving and staff were very helpful, we received a wrong unit and it was rectified without hesitation. Thankyou Leon Jamie and all the staff at Howdens.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 1 Thornes Lane, Wakefield, West Yorkshire, WF1 5QJ, West Yorkshire, North East, United Kingdom

  • 01924 379 248

4.0

Great

TrustScore 4 out of 5

82 reviews

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4.0

All reviews

(82)

9,023 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely won’t be using them again

Absolutely won’t be using them again. Customer service disgusting.

August 9, 2022
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Reply from Howdens - Wakefield

We're sorry you have been disappointed by your experience, Ian. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great service

Great service, excellent value

July 31, 2022
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Reply from Howdens - Wakefield

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

We got our kitchen from here and it…

We got our kitchen from here and it couldn't have gone smoother. We found a mark on one of the items, and they changed it no problem.

July 5, 2022
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Reply from Howdens - Wakefield

Good afternoon, Thanks for reviewing our Howdens – Wakefield depot. Take care and have a lovely day, Tash.

Rated 2 out of 5 stars

Poor quality units

Poor quality units only 10 in this small kitchen had to replace two long delay on replacing one corner unit. Had to compensated customer for kitchen taken week longer after I recommended you . This kitchen came Wakefield not worksop

April 13, 2022
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Reply from Howdens - Wakefield

We're sorry you have been disappointed by your experience, Clive. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Best wishes

Rated 5 out of 5 stars

Service

All staff at Wakefield are 1st class always helpful sort any problems quickly wouldn’t go anywhere else

April 13, 2022
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Reply from Howdens - Wakefield

Good afternoon, Thanks for reviewing our Howdens – Wakefield depot. All the best, Tash.

Rated 5 out of 5 stars

Great service from the wakefield team!

Great service from the wakefield team. Nothing was too much trouble and even though my customer made some last minute changes it was all dealt with quickly which meant the job wasn’t held up 👍🏻

April 3, 2022
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Reply from Howdens - Wakefield

Hello Ben, Thanks for leaving this positive review. Have a great day, Tash.

Rated 1 out of 5 stars

Poor show

Really disappointed with the declining standards at Howdens. The quality of doors in particular has been shocking. I'm fed up with having to return doors because the are defective. Not only is it disappointing for my customers but is costly to me as I've been unable to complete projects within a given time frame and subsequently had to return to jobs when decent doors have been made available. There isn't even any convenience of having multiple stores if the stock is damaged or defective. The waiting time for out of stock items has also increased. Once again, frustrating both for myself and my customers.

February 20, 2022
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Reply from Howdens - Wakefield

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Best wishes, Tash

Rated 5 out of 5 stars

The staff was very helpful

The staff was very helpful. There level of knowledge comes from experience.

January 28, 2022
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Reply from Howdens - Wakefield

Good afternoon, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Excellent Service and great products

Excellent Service and great products, diligent Staff, James was exceptional

January 27, 2022
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Reply from Howdens - Wakefield

Good morning Julius, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 5 out of 5 stars

Excellent

Would have liked them to give me the kitchen for free but that didn’t happen!
They did every possible to make sure we were happy with everything and we are. Just waiting for it to be fitted then we can enjoy it.
We have recommended them to others already.
Brilliant service!

December 4, 2021
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Reply from Howdens - Wakefield

Hi. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

Whever i use your company

Whever i use your company , the staff are very helpful and cater to whatever needs i have

November 16, 2021
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Reply from Howdens - Wakefield

Hi, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Ellie.

Rated 5 out of 5 stars

Very friendly ,helpful staff .

Very friendly ,helpful staff .Listened to what was wanted by the client and made them feel involved in the decision making and helped them make choices that suited their needs.

November 16, 2021
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Reply from Howdens - Wakefield

Hi Carol, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Ellie.

Rated 4 out of 5 stars

Staff helpful and friendly service

Staff helpful and friendly service. Delivery of kitchen units was very good.
Down side mix up in items causing delay for fitter I'd hired. Plans didn't match what was finally agreed.
Overall I'm happy with my kitchen

November 9, 2021
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Reply from Howdens - Wakefield

Thank you for your feedback, Valerie. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Fantastic service

Great process from site visit to order !
Easy as 123
Really helpful staff , James was fantastic thank you.

October 29, 2021
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Reply from Howdens - Wakefield

Good morning, thank you so much for leaving this 5* review for our Wakefield depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Very happy very friendly and very…

Very happy very friendly and very professional @ Wakfied thank so much

October 7, 2021
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Reply from Howdens - Wakefield

Good morning, thank you so much for leaving this 5* review for our Wakefield depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

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