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Howdens - Wandsworth Reviews 

54
TrustScore 4 out of 5

3.9

Units 4 & 5, Sergeants Industrial Estate, 102 Garratt Lane, SW18 4DJ London, London, GB


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Rated 4 out of 5 stars

It was great to do the deal with Richard but the manager wasn’t very good to give me the deal I think I would have got better deal with other Howden depot then this one I will shop somewhere else on m... See more

Company replied

Rated 5 out of 5 stars

We’ve had a fantastic experience with Howdens Wandsworth. Richard Remy looked after us throughout the process and was always responsive, extremely helpful with the designs, and very patient with our f... See more

Company replied

Rated 5 out of 5 stars

I popped into Howdens on a whim on Saturday morning to see if they could help me with a quote query without my builder. A very helpful young man answered all my questions and gave me a clearer picture... See more

Company replied

Rated 5 out of 5 stars

Fully recommend this company (Wandsworth branch). We’d had difficulties with another supplier previously but Richard made things easy, from the initial quote and measuring up, right through to the del... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 4 & 5, Sergeants Industrial Estate, 102 Garratt Lane, SW18 4DJ, London, London, United Kingdom

  • 020 8874 2605

3.9

Great

TrustScore 4 out of 5

54 reviews

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3.9

All reviews

(54)

8,843 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional staff

Very professional staff, incredibly fast delivery. All recommendations.
Mark and Cherry are always there for any help and are very kind and patient.

September 27, 2023
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Reply from Howdens - Wandsworth

Hi, Thanks for leaving this 5 star review for the Howdens - Wandsworth depot! Have a lovely day! Tash.

Rated 3 out of 5 stars

Slow response to clients emails after…

Slow response to clients emails after recommending howdens .
I have had this issue 3 times now

July 28, 2023
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Reply from Howdens - Wandsworth

Thank you for bringing this to our attention. Please be assured we will raise your comments with the Wandsworth depot for their acknowledgment and clarity on the situation.

Rated 5 out of 5 stars

Very good experience with very good…

Very good experience with very good service.
Jade,Maria,Riki and all the other guys they are very friendly and helpful.
I will recommend to everyone.

May 19, 2023
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Reply from Howdens - Wandsworth

Hi, Thanks for leaving this 5 star review for the Howdens - Wandsworth depot! Best wishes, Tash

Rated 5 out of 5 stars

Kind and helpful

The man behind the counter was extremely helpful, patiently and finally found my order only to realise I had made the mistake of arriving at the wrong store, instead of sending me on my way he kindly contacted the other store to confirm and once he had he allowed us to take what he had available. Great customer service, would highly recommend

May 20, 2023
Unprompted review
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Reply from Howdens - Wandsworth

Hi, Thanks for leaving this 5 star review for the Howdens - Wandsworth depot! All the best, Tash.

Rated 5 out of 5 stars

Very helpful

I popped into Howdens on a whim on Saturday morning to see if they could help me with a quote query without my builder. A very helpful young man answered all my questions and gave me a clearer picture of costs so I could make a more informed decision.

May 20, 2023
Unprompted review
Howdens - Wandsworth logo

Reply from Howdens - Wandsworth

Hi, Thanks for leaving this 5 star review for the Howdens - Wandsworth depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Deeply disappointing

Deeply disappointing. A design consultant arrived to measure up for my new kitchen. I said I was keen to place an order before the end of the week and time was of the essence. He said he would have it done that day. I went to the office in Garratt Lane to look at some samples and he appeared not to remember me and was extremely flustered. No quote arrived. I chased saying I wanted to order. No reply. I ring Fulham preferring the studio there as they seem friendlier and spoke to the manager who said he would speak to Garratt Lane Manager and chase for us. The design consultant emailed saying sorry for delay and quote would be with me by the end of today. Nothing! Our kitchen is small and not difficult to design so is an easy job and a quick sale could be made but clearly they don’t need the work. I shall go to Magnet!!

April 19, 2023
Unprompted review
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Reply from Howdens - Wandsworth

Thank you for bringing this to our attention. Please be assured we will raise your comments with the Wandsworth depot. It would be helpful if you could email us with your contact details, account name/number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Excellent !

Good quality and great customer service.

March 15, 2023
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Reply from Howdens - Wandsworth

Hi, Thanks for leaving this 5 star review for the Howdens - Wandsworth depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Kitchen extension

We had a kitchen extension done and chose Howdens as our kitchen. We are so pleased we went with them. Welid was our project manager at Howdens and I can’t recommend him highly enough. From the design phase through the the building and after care, Welid was so helpful and offered great advice. We even made some last minute changes to our design during the build phase and Welid was always on hand to help us source the products quickly, helping the build move along quickly. We are so happy with our kitchen, thanks Wandsworth team!

March 4, 2023
Unprompted review
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Reply from Howdens - Wandsworth

Hi, Thanks for leaving this 5 star review for the Howdens - Wandsworth depot! It's great to read your feedback regarding our service. Take care and have a lovely day, Tash.

Rated 4 out of 5 stars

Good

Service was good
Products are good
Nice kitchen

November 17, 2022
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Reply from Howdens - Wandsworth

Hello, Thanks for reviewing our Howdens - Wandsworth depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Very good service

September 2, 2022
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Reply from Howdens - Wandsworth

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Easy to deal with the well trained staff. Cheers

July 12, 2022
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Reply from Howdens - Wandsworth

Good afternoon, Thanks for reviewing our Howdens – Wandsworth depot. Best wishes, Tash

Rated 5 out of 5 stars

Friendly helpful staff..

Friendly helpful staff... almost always has what I need in stock...ten out of ten..

May 7, 2022
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Reply from Howdens - Wandsworth

Hi James, Thanks for reviewing our Howdens – Wandsworth depot. All the best, Tash.

Rated 5 out of 5 stars

Kitchen design

Incredibly helpful and patient with all the changes. Will definitely come back again to Howdens.

April 23, 2022
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Reply from Howdens - Wandsworth

Hello Diana, Thanks for leaving this positive review. Have a great day, Tash.

Rated 4 out of 5 stars

Great design process and unit quality

Kitchen design process was fantasic, quality of units is also great, the only slight hiccup was that delivery is a little hit and miss.

April 20, 2022
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Reply from Howdens - Wandsworth

Good afternoon, Thank you for taking the time to leave this review. All the best, Tash.

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