We needed a cutlery drawer for our kitchen. They were really helpful and retrieved the item from the warehouse so we could check measurements and quality. We're delighted with the service and the he... See more
Company replied

Units 15 - 19, Meadow Close, Ise Valley Industrial Estate, NN8 4BH Northamptonshire, East Midlands, GB
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We needed a cutlery drawer for our kitchen. They were really helpful and retrieved the item from the warehouse so we could check measurements and quality. We're delighted with the service and the he... See more
Company replied
Superb customer service from start to finish. Colin, the designer at the Wellingborough branch, really listened to what I wanted and respected my ideas throughout the process. Unlike some other... See more
Company replied
I wanted a specific product (screws) i was shown the product, picked what I needed, paying it,the staff knew exactly who I was. I have been using Howdens for 40 odd years
Company replied
Friendly people very helpful good atmosphere Wendy was very knowledgeable and helpful warehouse staff are all so helpful
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 15 - 19, Meadow Close, Ise Valley Industrial Estate, NN8 4BH, Northamptonshire, East Midlands, United Kingdom
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Superb service by Howdens in Wellingborough, can’t praise them enough especially Ben.

Reply from Howdens - Wellingborough
I purchased an AEG KMK761000M combination microwave and oven through Howdens in 2021. From day one, the internal microwave light never worked. Since then, the appliance has suffered three separate failures of the microwave magnetron component — the same fault repeatedly.
Two repairs were attempted under warranty by Pacifica, but the faults kept reoccurring. Despite providing full documentation of the repeated issues, Howdens insisted on yet another engineer’s report, even though prior reports clearly confirmed the persistent faults.
I also requested mediation to resolve the issue, which was refused.
The appliance is still under AEG’s 5-year warranty, but despite this, I have been left with an appliance that is not fit for purpose and has never functioned correctly. It has been a very frustrating and disappointing experience dealing with both Howdens and AEG.
After several attempts to resolve this amicably, I am now forced to escalate my case externally. Based on my experience, I cannot recommend Howdens or AEG products or services. I expected better customer support and a swift resolution under the Consumer Rights Act and warranty terms.

Reply from Howdens - Wellingborough
Very helpfull sorting doors and great knowledge of them

Reply from Howdens - Wellingborough
Excellent customer service from start to finish
So helpful and very understanding in our requirements
Nothing a problem!
Paige is so professional in her job

Reply from Howdens - Wellingborough

Reply from Howdens - Wellingborough
From design to delivery the process was very simple and pain free. The design was detailed and our requirements were met, once designed and approved the delivery slot arranged it was delivered.
The staff at the Wellingborough branch gave me the best service as always.

Reply from Howdens - Wellingborough
Well made product and fairly priced also the employees at the Wellingborough branch friendly and very helpful

Reply from Howdens - Wellingborough
Always tip top customer service every time I order.

Reply from Howdens - Wellingborough

Reply from Howdens - Wellingborough
I always get great service in my local Howdens store and the staff are very friendly, helpful and always ready to help no matter what.

Reply from Howdens - Wellingborough

Reply from Howdens - Wellingborough
Always a good welcome and friendly knowledgeable staff

Reply from Howdens - Wellingborough
Your sales assistant was very helpful and pleasant. Excellent service.

Reply from Howdens - Wellingborough

Reply from Howdens - Wellingborough
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