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Howdens - Wellington Reviews 84

TrustScore 4.5 out of 5

4.7

Block 5, Unit C, Westpark 26, Chelston, TA21 9AD Somerset, South West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Customer service from Lucy and Adam at the Wellington Branch is fantastic. They’ll always go the extra mile!

Company replied

Rated 5 out of 5 stars

Really excellent, couldn't fault the product or the process at any stage from the initial thoughtful design solutions and the high quality units, to the highly skilled templating and fitting of the wo... See more

Company replied

Rated 5 out of 5 stars

Howdens Wellington Somerset branch could not be more helpful, I have sent so many clients their way because I know how professional and efficient they are whilst maintaining a family like feeling and... See more

Company replied

Rated 3 out of 5 stars

Purchased a kitchen, was asked for it to be delivered sooner than required to obtain a discount, so did. Items were damaged which we had to return and collect replacement as they didn't have a van ava... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Block 5, Unit C, Westpark 26, Chelston, TA21 9AD, Somerset, South West, United Kingdom

  • 01823 200 100

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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Rated 5 out of 5 stars

Customer service

Customer service from Lucy and Adam at the Wellington Branch is fantastic. They’ll always go the extra mile!

April 29, 2026
Howdens - Wellington logo

Reply from Howdens - Wellington

Hello Sandra Turner, Thank you for leaving this 5* rating. Have a great day, Alexandra

Rated 5 out of 5 stars

Excellent company

Excellent company

April 16, 2026
Howdens - Wellington logo

Reply from Howdens - Wellington

Hello Simon,

Thank you for your kind words and for rating us 5 stars.

Best wishes, Alexandra

Rated 4 out of 5 stars

My second purchase for a kitchen as I…

My second purchase for a kitchen as I was impressed with the quality of product and the price. On this occasion I have given 4 stars as we were not impressed to be charge £140 + vat to have the kitchen delivered.

March 20, 2026
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Reply from Howdens - Wellington

Hello Kevin Knutt, Thank you for your feedback. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

My experience: you can trust Howdens to deliver in every way

Really excellent, couldn't fault the product or the process at any stage from the initial thoughtful design solutions and the high quality units, to the highly skilled templating and fitting of the work surfaces. Friendly and knowledgeable, everyone I spoke to was a pleasure to deal with. I'm very glad I chose Howdens and recommend them without hesitation.

February 26, 2026
Unprompted review
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Reply from Howdens - Wellington

Good morning, Thank you for your great feedback. All the best, Alexandra

Rated 5 out of 5 stars

Very Impressive Professional Customer Service

Very impressive Professional customer service.

We bought a Howdens kitchen when they had a special offer on even though we were far from installing it due to a total renovation of our entire holiday cottage. Then we had to take a 'plumber' to court for a poor bathroom renovation, and that took over all our time to get our money back. (We won our court case)

A Year and a half later we finally got to the stage of installing the kitchen, only to find we were missing a wall cupboard. Howdens had written on their paperwork at the time of delivery that a unit was damaged and didn't even unload it from the van, but never gave us the replacement and we forgot about it until we came to install it.

I contacted Howdens in Wellington and explained the situation and immediately the new office manager offered us a new cupboard FOC. No hassle whatsoever. Very kind of him as they didn't have to after a year and half !

So VERY impressive service. The best judge of a company isn't necessarily when buying something , but its what they do when something goes wrong or after care service , how they handle a problem.

In Howdens Wellington case, they could not have been more helpful! A huge weight off my mind that when it's fitted in the next couple of weeks, we won't be missing units or have to pay for a replacement.

Definately no hestitation in recommneding Howdens Wellington to others on customer service alone. And peace of mind for the future too. Would defo buy from them again.

Three cheers for Howdens Wellington !
Hip Hip Hooray ! Hip Hip Hooray ! Hip Hip Hooray !

February 17, 2026
Unprompted review
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Reply from Howdens - Wellington

Hello Honey Bee,

Thank you for sharing your experience with Howdens Wellington.

Many thanks, Alexandra

Rated 5 out of 5 stars

Great service and help from your…

Great service and help from your colleague Lucy.

February 16, 2026
Howdens - Wellington logo

Reply from Howdens - Wellington

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Wellington depot! Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent service and always…

Excellent service and always competitive prices

August 26, 2025
Unprompted review
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Reply from Howdens - Wellington

Hello Brent, good morning,

Thank you for your kind words and for highlighting our service and competitive prices. We're delighted to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

A new kitchen

My daughter and I popped in because she was looking for a new kitchen. They did the kitchen plan there and then. Two days later they popped out and checked the kitchen measurements. Within a week the kitchen was delivered at a time convenient for us.

July 31, 2025
Unprompted review
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Reply from Howdens - Wellington

Good afternoon, Thanks for reviewing Howdens. Have a great day.

Rated 5 out of 5 stars

Great service

I've bought a few Kitchens from Howdens in Wellington. I keep going back because I get a great service from all the team there, nothing is too much trouble, and they are really helpful with suggestions to make sure you get the best kitchen solution. Ross is great about switching decisions around and has a lot of patience!

July 2, 2025
Unprompted review
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Reply from Howdens - Wellington

Hello Henry, good morning,

Thank you for your kind words and for being a loyal customer of Howdens in Wellington. We're pleased to hear that Ross and the team have been able to assist you effectively with your kitchen needs.

Best wishes,

Rated 5 out of 5 stars

Holdenby Oak prefinished Doors

I've just bought 10 Howdens doors for a house renovation project. I bought the prefinished Holdenby Oak and they are brilliant. They are so much more solid than my previous doors and the finish is good.

June 28, 2025
Unprompted review
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Reply from Howdens - Wellington

Hello Mark, good morning,

Thank you for sharing your feedback on the Holdenby Oak doors. We're pleased to hear that you're satisfied with their quality and finish for your renovation project.

Best wishes,

Rated 5 out of 5 stars

Staff very helpful.

Staff very helpful.

June 16, 2025
Unprompted review
Howdens - Wellington logo

Reply from Howdens - Wellington

Hello Mark, good morning

Thank you for your kind words and for taking the time to share your experience. We are pleased to hear that our staff were able to assist you effectively.

Best wishes,

Rated 5 out of 5 stars

Used Howden for 28 years or…

Used Howden for 28 years or more.Quality always good ,and keen prices .Staff always helpful,can’t fault them at all.

May 29, 2025
Unprompted review
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Reply from Howdens - Wellington

Good afternoon, Thanks for reviewing our Howdens - Wellington depot. Have a great day.

Rated 5 out of 5 stars

Great service

Great service. Helpful and friendly advice. Thank you

March 21, 2025
Howdens - Wellington logo

Reply from Howdens - Wellington

Hello Nick,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that you found our service helpful and friendly.

Best wishes,
The Howdens Wellington Team

Rated 5 out of 5 stars

Great service as usual

Great service as usual. Staff were friendly and helpful

March 17, 2025
Howdens - Wellington logo

Reply from Howdens - Wellington

Hello Jim, good morning

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that our staff provided friendly and helpful service.

Best wishes,

Rated 5 out of 5 stars

Couldn’t be a more Friendly team!

Couldn’t be a more Friendly team!! Ben, Lucy and Ross took the time to make sure my experience with them was easy and stress free. I would Highly recommend to anyone!!

February 26, 2025
Unprompted review
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Reply from Howdens - Wellington

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Professional

Professional, efficient and knowledgeable

February 17, 2025
Howdens - Wellington logo

Reply from Howdens - Wellington

Hi there PAUL SQUIRES PROPERTY LTD, Thank you for taking the time to write such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Highly recommendable

I can only say positive things about my experience with Howden's - Wellington. From the initial home visit their communication and customer support have been excellent. I was quoted for a cheaper price elsewhere for a similar kitchen and Howden's followed through on their competitive pricing and re-quoted me at a better price.

I had to change my kitchen design after renovations had started due to unforeseen circumstances, and on that same day, they were out to take new measurements and create a new design. This made the whole process much less anxiety-provoking. Throughout the whole process, Howdens and the building firm employed worked seamlessly together to ensure I was kept informed and involved in all decisions made.

Big shout out to Ben for all his work. Cheers, fellas.

February 14, 2025
Unprompted review
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Reply from Howdens - Wellington

Hi there, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

New kitchen

Just wanted to say thank you ,for making everything you do for us so easy.thanks

November 4, 2024
Unprompted review
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Reply from Howdens - Wellington

Hi there, thank you for taking the time out of your day to leave this review. Have a lovely day!

Rated 5 out of 5 stars

Glad tidings

Always find staff very helpful and well informed can’t ask for more

December 7, 2024
Unprompted review
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Reply from Howdens - Wellington

Good morning Mr Howard, It's great to hear that you had such a positive experience. Take care and have a lovely day.

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