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Howdens - Welwyn Reviews 

66
TrustScore 4.5 out of 5

4.7

Unit 2, Prime Point, Bessemer Road, AL7 1FE Hertfordshire, East Anglia, GB


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Rated 5 out of 5 stars

We recently had our kitchen installed and dealt with Callie who was brilliant and had a very friendly approach. Very quick to reply back to emails and get on the phone to assist with any queries, deal... See more

Company replied

Rated 5 out of 5 stars

The staff at howdens worked quickly to get the engineer out to access the fridge. Engineer confirmed product BER. The replacement arrived quickly and the engineers were back within 24 hrs to fit new f... See more

Company replied

Rated 5 out of 5 stars

Callie was absolutely amazing when it came to planning our new kitchen. She was very proactive and had some very good ideas which made all the difference with our kitchen. Very good communication ski... See more

Company replied

Rated 5 out of 5 stars

When it came to a decision as to who to get my Kitchen from I had it down to two companies. As soon as I met and spoke with Callie Howe, I instantly knew that she understood what I wanted and had the... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Prime Point, Bessemer Road, AL7 1FE, Hertfordshire, East Anglia, United Kingdom

  • 01707 339 465

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.7

All reviews

(66)

9,503 reviews in the last 12 months

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Rated 5 out of 5 stars

As Always

As Always, helpful, friendly and competitive prices!

October 3, 2023
Howdens - Welwyn logo

Reply from Howdens - Welwyn

Hi, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

So glad I decided to go with Howdens.

When it came to a decision as to who to get my Kitchen from I had it down to two companies. As soon as I met and spoke with Callie Howe, I instantly knew that she understood what I wanted and had the back up of a fantastic team at the Welwyn Branch. My experience with Howdens was absolutely fantastic. Nothing was too much trouble and the process was seamless. Callie definitely showed just how experienced she is in designing right down to the detail. So friendly and supportive. I also need to mention Pat who when there were items missing sorted out immediately. All in all and excellent experience.

August 1, 2023
Unprompted review
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Reply from Howdens - Welwyn

Hi, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! Best wishes, Tash

Rated 5 out of 5 stars

Can’t explain how happy I am with our…

Can’t explain how happy I am with our new Kitchen! It is absolutely amazing and better than we ever could have imagined. Callie was so helpful from start to finish and made sure that we were 100% happy throughout. We made so many amends along the way, however she was always so supportive and friendly discussing all of our ideas. Couldn’t recommend them more highly. So so pleased!!!!!

July 18, 2023
Unprompted review
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Reply from Howdens - Welwyn

Hi Lewis, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! Best wishes, Tash

Rated 1 out of 5 stars

Goods damaged and missing on delivery

Goods damaged and missing on delivery. I paid for delivery but had to spend my time going back to the store to collect missing parts and replace damaged goods!

June 13, 2023
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Reply from Howdens - Welwyn

Thank you for bringing this matter to our attention, Simon. Please be assured we will raise your comments with the Welwyn depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great staff

Great staff, Callie is amazing she is always so helpful, considerate and supportive.

Can't thank her enough, thank you Callie

March 9, 2023
Unprompted review
Howdens - Welwyn logo

Reply from Howdens - Welwyn

Hi, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Drop their prices

Drop their prices. Same part fraction of the cost on Amazon

January 18, 2023
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Reply from Howdens - Welwyn

Thank you for your feedback. Please rest assured we will share your comments internally.

Rated 5 out of 5 stars

Amazing So helpful with any additional help…

Bought a new kitchen and the team were so helpful with any issues/questions i had. Delivery was great and everyone is friendly.

December 17, 2022
Unprompted review
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Reply from Howdens - Welwyn

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great experience!

We recently had our kitchen installed and dealt with Callie who was brilliant and had a very friendly approach. Very quick to reply back to emails and get on the phone to assist with any queries, deal with any design changes etc. She was also very easy to get a hold off when the builders started the work and any issues needed to be sorted out. Definitely will recommend! The staff at Welwyn were great too in accommodating to our availability when it came to delivering items!

January 9, 2023
Unprompted review
Howdens - Welwyn logo

Reply from Howdens - Welwyn

Hi, Thanks for leaving this 5 star review for the Howdens – Welwyn depot! All the best, Tash.

Rated 5 out of 5 stars

Very pleased with our new kitchen

Very pleased with our new kitchen, Callie from the WGC branch has been brilliant at sorting everything out & sorting any small issues along the way quickly. Kitchen looks amazing.

January 9, 2023
Unprompted review
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Reply from Howdens - Welwyn

Hi, Thank you for taking the time to leave this positive review! All the best, Tash

Rated 1 out of 5 stars

Bad communication.

Bad communication.
Long wait for units .
Haven’t received all the bits .
Was not informed when units will be available. Told to ring up to see if in .
Units 2-4 mm out of square !
Costing time and money on installing.
Did contact about problem . Did offer too replace . But don’t have time for replacements.
Waiting for response .

November 7, 2022
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Reply from Howdens - Welwyn

Thank you for bringing this matter to our attention, Simon. Please be assured we will raise your comments with the Welwyn depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Excellent Service

Had a leaking Lamona kitchen tap so spoke with Barry from customer services he asked to send a photo of the tap as we weren’t sure on the model, Barry manage to identify the tap from the picture and suggested the problem probably stemmed from the cartridges. He then sourced us replacement cartridges in an efficient manner which has now resolved the issue. Excellent service, thanks Barry true credit to Howdens Welwyn Garden City.

October 29, 2022
Unprompted review
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Reply from Howdens - Welwyn

Hello, Thanks for reviewing our Howdens - Welwyn depot. It's great to read your feedback regarding our service. Best wishes, Tash

Rated 5 out of 5 stars

The whole experience with Howdens…

The whole experience with Howdens Welwyn, from start to finish, has been exceptional. We mainly dealt with Callie who was brilliant. Callie, Claire and Pat, and all of the team downstairs have been so helpful and accommodating. From us changing our minds on a regular basis, needing extra flooring at extremely short notice, to wanting to change the oven we had chosen after it had been installed, nothing was too much trouble. They were so efficient, knowledgeable, helpful and friendly every time we called, emailed and turned up in store.
The customer service has far surpassed our expectations and has made this stressful journey of having an extension done so much nicer for us. Thank you very much Callie, we will definitely be recommending you to any friends and family.

October 27, 2022
Unprompted review
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Reply from Howdens - Welwyn

Hello, Thanks for leaving this 5 star review for the Howdens - Welwyn depot! It's great to read your comments. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Honest

Honest, helpful staff and large range of quality products.

August 11, 2022
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Reply from Howdens - Welwyn

Hello, Thanks for reviewing our Howdens – Welwyn depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Always good service

Always good service, amazing communication, and delivery always spot on.
Can’t ask for more.

June 5, 2022
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Reply from Howdens - Welwyn

Good afternoon, Thanks for reviewing our Howdens – Welwyn depot. It's great to read your comments. All the best, Tash.

Rated 5 out of 5 stars

Super fast friendly service

Super fast friendly service!
All products were in stock and picked from warehouse straight away.
Very competitive prices and great special offers.

June 5, 2022
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Reply from Howdens - Welwyn

Good afternoon, Thanks for reviewing our Howdens – Welwyn depot. Best wishes, Tash

Rated 5 out of 5 stars

Good service and good prices

Good service and good prices. Friendly team

May 20, 2022
Howdens - Welwyn logo

Reply from Howdens - Welwyn

Good afternoon, Thanks for reviewing our Howdens – Welwyn depot. Take care and have a lovely day, Tash.

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