I placed my order at my local branch, some of the items were in stock at my local branch ready for collection. The items not in stock were sourced by the local branch and were ready for my collection... See more
Company replied

Unit 7, Capitol Industrial Estate, Fulmar Way, SS11 8YW Wickford, East Anglia, GB
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I placed my order at my local branch, some of the items were in stock at my local branch ready for collection. The items not in stock were sourced by the local branch and were ready for my collection... See more
Company replied
Couldn’t have had better service ! Took measurements in they did a drawing and it was perfect. Everything went according to plan, staff lovely to deal with Would recommend and use again for next... See more
Company replied
Mike the branch manager at wickford was very helpful throughout my ordering process and when a few items arrived that were incorrect he swapped them over with out any fuss.
Company replied
I asked for my door to be put aside until I could get there later that day and they were more than happy to, they’re very polite and helpful and when I collected it was no trouble to take it to my van... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 7, Capitol Industrial Estate, Fulmar Way, SS11 8YW, Wickford, East Anglia, United Kingdom
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Excellent customer service staff are extremely helpful well done to everyone

Reply from Howdens - Wickford
I have been dealing with Howdens for quite a long time ( on and off for about forty years ) and i can sincerely applaud them for their professionalism in all aspects of the Business.At present my dealings with their Wickford Branch are
5 star extremly helpful.

Reply from Howdens - Wickford
I went into your Wickford branch, last Monday, after receiving an email stating special prices on skirting and architrave.as I have a whole house to fit out.. The member of staff knew nothing of this, then after looking on his computer , told me it was from 1 November, today.. but, more annoying was his flippant attitude, as I was obviously an idiot... upon leaving, I checked my email bin, to which the email stated, offer ending 31/10/21...
Please take me off your mailing list, as i will no longer be purchasing any materials etc from from Howdens...
I shall go where my custom is appreciated, & I am treated more respectively..

Reply from Howdens - Wickford

Reply from Howdens - Wickford
After some good design work by the kitchen design team, I was informed that the kitchen would be with me on that Wednesday as all the parts are stock items. Wednesday came an a list of items to follow, only they didn’t. I went into the local branch and spoke to the shop assistant who clearly failed in all his customer service exams!!!. It was as is if they had no idea about my order (and still don’t) his attitude was confrontation to say the least, and I still have no idea when I will receive my items. This is my very first order of over £1100, I am not very impressed, as this is my local branch.

Reply from Howdens - Wickford
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