Banner for Howdens - Witney

Howdens - Witney Reviews 66

TrustScore 4.5 out of 5

4.4

Unit 12, Avenue One, Station Lane, OX28 4XZ Oxfordshire, South West, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We chose Howdens Witney branch to chose our new kitchen units and appliances and are so pleased that we did. Peter was brilliant from start to finish and delivered in every sense of the word. His... See more

Company replied

Rated 5 out of 5 stars

The staff at the Witney Branch of Howdens have been absolutely wonderful to us, in the wake of a very difficult situation with our builder. They really went the extra step in helping us to sort out w... See more

Company replied

Rated 5 out of 5 stars

Shane from the Witney branch of Howdens was super helpful and knowledgeable. We appreciated his honesty, expertise and professionalism. He was always willing to help, answer any questions we had and o... See more

Company replied

Rated 5 out of 5 stars

The after care service. Often things need sorting after delivery, and Howdens have been great. Also, everything we wanted was available and delivered as agreed. A reliable service all round to date... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 12, Avenue One, Station Lane, OX28 4XZ, Oxfordshire, South West, United Kingdom

  • 01993 703 296

4.4

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Howdens Top Dollar

Wonderful company, always on the ball and customer dedicated. Monthly phone contact during my slack days and move the extra mile to see how they can help me. I have a lot of time with their sales and procurement people.

August 19, 2023
Howdens - Witney logo

Reply from Howdens - Witney

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

It was like going to B&Q

It was like going to B&Q
Lost the being in the trade feeling

February 3, 2024
Howdens - Witney logo

Reply from Howdens - Witney

Thank you for your feedback, Paul. We would be keen to hear more details on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 3 out of 5 stars

Price is getting expensive compared to…

Price is getting expensive compared to other company’s that’s why you have lost the last two kitchens from me

October 13, 2023
Howdens - Witney logo

Reply from Howdens - Witney

Sorry you've been disappointed with our pricing. We will share your feedback with the depot.

Rated 5 out of 5 stars

Staff excellent,...,nothing too much…

Staff excellent,...,nothing too much trouble.good quality products.
Would highly recommend.

August 10, 2023
Howdens - Witney logo

Reply from Howdens - Witney

Hi, Thanks for leaving this 5 star review for the Howdens - Witney depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

There has been no resolution …

There has been no resolution to my complaint made in JUNE 2022.
Our kitchen was designed by Shane and installed by our builders. We were delighted with the result. Almost immediately we noticed greasy marks on our super Matt kitchen cupboard doors. We have spent a year or more trying to find out how to get these marks off.
Shane has made attempts to offer advice but we are left with a beautiful kitchen sadly tarnished by any solution. Now we need to polish up on our consumer rights to have a kitchen that is fit for purpose.

July 3, 2023
Unprompted review
Howdens - Witney logo

Reply from Howdens - Witney

Hi Lesley, Thanks for taking the time to leave this review. It would be helpful if you could email us with your contact details, account name/number, and confirmation of the depot in question to reviews@howdens.com so that we can share your comments with the relevant team, and share our kitchen cleaning guide with you.

Rated 4 out of 5 stars

Doors look great

Well presented and there waiting

April 17, 2023
Howdens - Witney logo

Reply from Howdens - Witney

Hi Stuart, Thanks for leaving this 4 star review for the Howdens - Witney depot! All the best, Tash.

Rated 5 out of 5 stars

Howdens Witney- Thoroughly recommended.

The staff at the Witney Branch of Howdens have been absolutely wonderful to us, in the wake of a very difficult situation with our builder. They really went the extra step in helping us to sort out what was ordered and what was missing and certainly made a very difficult situation for us much easier. Special thanks go to Matt

January 14, 2023
Unprompted review
Howdens - Witney logo

Reply from Howdens - Witney

Hi there Jack, Thanks for leaving this 5 star review for the Howdens – Witney depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent advice and service from Shane…

Excellent advice and service from Shane and the team at Howdens in Witney.

October 14, 2022
Unprompted review
Howdens - Witney logo

Reply from Howdens - Witney

Hello, Thanks for reviewing our Howdens – Witney depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

No hesitation in recommending Howdens and Witney branch

We have been so pleased with Howdens and their excellent service , in particular Witney branch and Shane .
He designed our kitchen , gave us lots of help and advice , nothing was too much trouble , even put up with me changing my mind on colours !
I would have no hesitation in recommending Howdens

August 14, 2022
Unprompted review
Howdens - Witney logo

Reply from Howdens - Witney

Hello, Thank you for your feedback on our Howdens – Witney depot. Best wishes, Tash

Rated 5 out of 5 stars

Howdens at Witney are great.

Always great value products and everything almost always in stock, great staff at the Witney branch too. Thanks

August 7, 2022
Howdens - Witney logo

Reply from Howdens - Witney

Good afternoon, Thanks for reviewing our Howdens – Witney depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect.
Many thanks.
Simon

July 15, 2022
Howdens - Witney logo

Reply from Howdens - Witney

Good afternoon, Thank you for sharing your experience with us. It's great to read your comments. Have a lovely day! Tash.

Rated 5 out of 5 stars

Les at Howdens Witney

Les at Howdens Witney, has been the most helpful guy you could ever imagine!

July 14, 2022
Howdens - Witney logo

Reply from Howdens - Witney

Good afternoon, Thanks for reviewing our Howdens – Witney depot. I am sure they will be pleased to read your kind words! Best wishes, Tash

Rated 5 out of 5 stars

Another good deal from Ross and his…

Another good deal from Ross and his team. Always happy with their effort and service, and wouldn’t use another branch.

Great customer service as always

April 11, 2022
Howdens - Witney logo

Reply from Howdens - Witney

Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look