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Howdens - Woking Reviews 68

TrustScore 4.5 out of 5

4.7

Unit 20, Goldsworth Park Trading Estate, Kestrel Way, GU21 3BA Surrey, South East, GB


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Rated 5 out of 5 stars

We had a great experience working with Charlie on our kitchen and utility room design. He was knowledgeable, approachable, and really took the time to understand what we wanted. Charlie offered... See more

Company replied

Rated 5 out of 5 stars

My experience with Howdens, Woking was all positive, staff are very helpful and knowledgable from planning to delivery of a new kitchen. Charlie, kitchen designer is very attentive, patient and stee... See more

Company replied

Rated 5 out of 5 stars

Bought a kitchen from the Woking branch of Howdens in October 2025 and overall were very impressed with their level of service. Charlie was great to deal with but both he and the Steve the manager... See more

Company replied

Rated 5 out of 5 stars

Firstly Charlie Cooper was excellent, he got to know what we wanted, showed us suitable products and made helpful suggestions. A very good deal was negotiated on a display range. After sales com... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 20, Goldsworth Park Trading Estate, Kestrel Way, GU21 3BA, Surrey, South East, United Kingdom

  • 01483 756 484

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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Rated 1 out of 5 stars

Still waiting for reply

Still waiting for reply, surprise surprise!!

March 2, 2025
Unprompted review
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Reply from Howdens - Woking

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

First order

First order, and a superb experience.

January 17, 2025
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Reply from Howdens - Woking

Good afternoon, thank you for taking the time out of your day to leave this review. Have a great day.

Rated 5 out of 5 stars

JAMIE was great

JAMIE was great! Very knowledgable and helpful.

October 5, 2024
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Reply from Howdens - Woking

Hi OAK CROFT LAND & DEVELOPMENTS, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 1 out of 5 stars

Truly poor communication

Truly poor communication. As the customer they work to the principle that you have to chase them, not them chasing you to ensure they provide you with excellent customer service. Go elsewhere!

July 25, 2024
Unprompted review
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Reply from Howdens - Woking

We're sorry you have been disappointed by your experience. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful

Very helpful
Even tho my order was awkward
Recommended

March 9, 2024
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Reply from Howdens - Woking

Hi Ricky, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Product is of good quality

Product is of good quality and normally available.
The true star at my local depot are the staff, always
helpful with good product knowledge.

December 23, 2023
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Reply from Howdens - Woking

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Charged for items that we didn't…

Charged for items that we didn't receive, delays in crediting the account. No one in branch seems to know how to order missing items.

November 30, 2023
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Reply from Howdens - Woking

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 2 out of 5 stars

Very poor contact from the designer

Very poor contact from the designer . I had to chase him every day with him never calling me back . Even if he did call me back he would say that he never got the messages passed on.

Client was not happy with the designer either as again they had to chase him all the time and all he kept giving them was excuses.

Kitchen also did not fit properly so had to amend the drawings my self to make the kitchen work as I could not get hold of the designer .

October 17, 2023
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Reply from Howdens - Woking

Hi Mark, please be assured we will raise your comments with the Woking depot for their acknowledgment and clarity. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff and good prices

September 12, 2023
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Reply from Howdens - Woking

Hi Dave, Thanks for taking the time to leave this positive review.All the best, Tash

Rated 2 out of 5 stars

Not to impressed with with the pricing

Not to impressed with with the pricing! Wrong delivery, item left off my order which I thought was on my order.
I had to order the item as a extra which pushed the price up even more. The staff were helpful with the mix up but I had to push for the item to be delivered on the same day. Not sure of Howdens web site seems to be not as good as before. Trying to price things off the web site a lot more problematic then before.
Shame always been impressed in the pass.

April 28, 2023
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Reply from Howdens - Woking

Thank you for bringing this matter to our attention, Gary. Please be assured we will raise your comments with the Woking depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great service and advice

Great service and advice, always friendly and willing to go that extra mile. The staff make me feel valued as a customer, treating me as an individual
All the staff are a credit to Howdens. Adam the manager always makes time to interact, always visible and contactable

April 12, 2023
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Reply from Howdens - Woking

Hi, Thanks for leaving this 5 star review for the Howdens - Woking depot! Best wishes, Tash

Rated 5 out of 5 stars

Vary helpful staff

Vary helpful staff! Accommodating shop unlike other howdens branches I’ve been in!

January 19, 2023
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Reply from Howdens - Woking

Hello, Thanks for reviewing our Howdens – Woking depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Quality products at reasonable prices

Quality products at reasonable prices
Very helpful/friendly/honest and efficient at the branch

January 23, 2023
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Reply from Howdens - Woking

Hello, Thanks for reviewing our Howdens – Woking depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service from start to finish

Dave Swanepoel was a pleasure to deal with. From meeting him at the measure up I was confident that he understood what I wanted. We had a couple of issues following delivery which he dealt with straight away enabling me to deliver the customers kitchen on time and to budget. I can't fault the service I received from Dave or Lee the delivery guy. Thanks to the both of them!

October 21, 2022
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Reply from Howdens - Woking

Hi, Thanks for leaving this 5 star review for the Howdens - Woking depot! All the best, Tash.

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