We had a great experience working with Charlie on our kitchen and utility room design. He was knowledgeable, approachable, and really took the time to understand what we wanted. Charlie offered... See more
Company replied

Unit 20, Goldsworth Park Trading Estate, Kestrel Way, GU21 3BA Surrey, South East, GB
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We had a great experience working with Charlie on our kitchen and utility room design. He was knowledgeable, approachable, and really took the time to understand what we wanted. Charlie offered... See more
Company replied
My experience with Howdens, Woking was all positive, staff are very helpful and knowledgable from planning to delivery of a new kitchen. Charlie, kitchen designer is very attentive, patient and stee... See more
Company replied
Bought a kitchen from the Woking branch of Howdens in October 2025 and overall were very impressed with their level of service. Charlie was great to deal with but both he and the Steve the manager... See more
Company replied
Firstly Charlie Cooper was excellent, he got to know what we wanted, showed us suitable products and made helpful suggestions. A very good deal was negotiated on a display range. After sales com... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 20, Goldsworth Park Trading Estate, Kestrel Way, GU21 3BA, Surrey, South East, United Kingdom
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Reply from Howdens - Woking

Reply from Howdens - Woking
Truly poor communication. As the customer they work to the principle that you have to chase them, not them chasing you to ensure they provide you with excellent customer service. Go elsewhere!

Reply from Howdens - Woking

Reply from Howdens - Woking
Product is of good quality and normally available.
The true star at my local depot are the staff, always
helpful with good product knowledge.

Reply from Howdens - Woking
Charged for items that we didn't receive, delays in crediting the account. No one in branch seems to know how to order missing items.

Reply from Howdens - Woking
As always popped into my local Howdens , they were helpful and had exactly what I needed

Reply from Howdens - Woking
Very poor contact from the designer . I had to chase him every day with him never calling me back . Even if he did call me back he would say that he never got the messages passed on.
Client was not happy with the designer either as again they had to chase him all the time and all he kept giving them was excuses.
Kitchen also did not fit properly so had to amend the drawings my self to make the kitchen work as I could not get hold of the designer .

Reply from Howdens - Woking

Reply from Howdens - Woking
Website needs a few tweaks as difficult to browse for specific products

Reply from Howdens - Woking
Not to impressed with with the pricing! Wrong delivery, item left off my order which I thought was on my order.
I had to order the item as a extra which pushed the price up even more. The staff were helpful with the mix up but I had to push for the item to be delivered on the same day. Not sure of Howdens web site seems to be not as good as before. Trying to price things off the web site a lot more problematic then before.
Shame always been impressed in the pass.

Reply from Howdens - Woking
Great service and advice, always friendly and willing to go that extra mile. The staff make me feel valued as a customer, treating me as an individual
All the staff are a credit to Howdens. Adam the manager always makes time to interact, always visible and contactable

Reply from Howdens - Woking
Vary helpful staff! Accommodating shop unlike other howdens branches I’ve been in!

Reply from Howdens - Woking
Quality products at reasonable prices
Very helpful/friendly/honest and efficient at the branch

Reply from Howdens - Woking
Dave Swanepoel was a pleasure to deal with. From meeting him at the measure up I was confident that he understood what I wanted. We had a couple of issues following delivery which he dealt with straight away enabling me to deliver the customers kitchen on time and to budget. I can't fault the service I received from Dave or Lee the delivery guy. Thanks to the both of them!

Reply from Howdens - Woking
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