The staff at the Yate depot are brilliant! Your online system is worse than useless. I worked with your team on an estimate, once my online account was activated and the estimate was turned into an... See more
Company replied

Units D & F, Millbrook Road, Stover Trading Estate, BS37 5PB South Gloucestershire, South West, GB
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The staff at the Yate depot are brilliant! Your online system is worse than useless. I worked with your team on an estimate, once my online account was activated and the estimate was turned into an... See more
Company replied
Wow what can I say! I honestly could not recommend this company more. Our kitchen designer Joe Ashford has been an actual star!! From the start Joe was efficient in replying, he came over and provided... See more
Company replied
The staff at the Yate branch, are very professional, very helpful and i would highly recommend my clients to use howders.
Company replied
Most of it is good. Let's get the bad part out of the way. Their corner cupboard options are less good than the competition. Almost stopped us ordering. Howdens, if you’re reading, make better... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units D & F, Millbrook Road, Stover Trading Estate, BS37 5PB, South Gloucestershire, South West, United Kingdom
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Staff have always been good to me at the Yate store, more so than your other stores .

Reply from Howdens - Yate
Most of it is good. Let's get the bad part out of the way. Their corner cupboard options are less good than the competition. Almost stopped us ordering. Howdens, if you’re reading, make better corner units. The other thing that was quite frankly a bit crap compared to competing services was the design process. Other firms were *much* easier to deal with in terms of design ideas, design changes, appointments, software, etc. So much so, we were not taking Howdens very seriously up until a month before our kitchen fit. They were 3rd or 4th most likely to get the order.
However, where Howdens comes into its own is at the business end of the process. And we are glad we went with them in the end.
We dealt with the Yate branch in Bristol. The bit from taking final measurements through to delivery and fit, they were excellent. There were last minute changes, additions, and a few extras we needed mid fit. There was a bit of price negotiation. There were returns (surplus rather than faulty). All of this was dealt with with aplomb. This is the part of the process that all could have gone very badly (that post-order nightmare, phoning up and going on hold, weeks delay for replacing missing parts etc. that one hears about people experiencing with other suppliers) but instead went very well.
And unlike some competitors Howdens are good at supplying solid timber worktop and the associated care products.
We are a few weeks into the new kitchen and everything seems good quality. The corner cupboards are annoying, but the rest is pretty satisfying so far. On the whole very glad to have chosen Howdens.

Reply from Howdens - Yate
Very helpful staff and great range of products and time lines

Reply from Howdens - Yate
Staff at yate branch are fantastic, great team work

Reply from Howdens - Yate
Good quality consistent stock and helpful courteous staff .

Reply from Howdens - Yate
They know there stuff. Guide you in the right direction. No pressure selling. Supply within one week. Very good.

Reply from Howdens - Yate
Wow what can I say! I honestly could not recommend this company more. Our kitchen designer Joe Ashford has been an actual star!! From the start Joe was efficient in replying, he came over and provided the exact designs that we wanted. Once we had our building work done some things had changed, Joe came back out and completed more drawings which were perfect. Joe arranged the ordering of the kitchen, we had an issue with two items and Joe sorted this straight away with a replacement no questions asked. Our kitchen is fantastic quality and I honestly couldn’t praise Joe more for providing such a great service. Thank you Howdens and thank you Joe.

Reply from Howdens - Yate

Reply from Howdens - Yate
Michelle at yate was extremely helpful and her knowledgeable advice was faultless

Reply from Howdens - Yate
It’s a fantastic place, great knowledgeable staff, great prices, friendly, very happy to use them 👍

Reply from Howdens - Yate
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