Howell Accident Repair Centre Reviews 27

How can you give an unpleasant experience a good ending? I was cross at reversing my car into a wall, but I was delighted at the quality of the repair and the cleanliness of the car when I collected it. The staff were friendly and knowledgeable about the repair process. I would recommend this company.

Friendly service.. work completed in reasonable time..

fantastic, brilliant help and great service, the owner himself was just a delight to have a conversation with.

Excellent service from Howells who repaired my car after I was hit by another car. I was kept up to date with the repairs and the job was completed on time with an excellent repair. To top it off, I was given a box of chocolates when collecting it. Definitely recommend for a very professional, efficient and friendly service!

Just collected my car which was damaged during storm Eowyn. The repair was excellent and the staff were really helpful. The repair was really fast and I am delighted with the outcome. Thank you!! from Steven Magee

My car was in with Howells for repairs work. Initially I was told it could be up to 3 weeks and was given a courtesy car. I’m pleased to say after only 2 weeks I was contacted and my car was ready. Upon collection the car had been repaired to excellent standards and the customer service couldn’t have been better throughout the process. I would definitely recommend Howells to anyone

My car was in Howell’s last week for repairs as part of a no fault claim. The staff collected my car from the car hire company and dropped my hire car back for me too.

I was worried that it would be a write off but luckily it could be fixed.

The repair was carried out to an excellent standard and looks better than before! Communication was good throughout, and a nice box of chocolates at the end when collecting the car was a lovely surprise. Would highly recommend

Had my car repaired this week.
Quality customer service and exceptional workmanship, many thanks to Eddie, Ben and the team.

The staff were fantastic and more than helpful. They did a great job and much quicker than expected. B** even gave me a lovely box of Howell's chocolates when I picked up my (what looked like new) car......if only I had been 30+ years younger - wishful thinking!!
I would recommend Howells to anyone in the future.

Done my Honda accord recently went above and beyond car looks amazing.

Happily the innocent party in an accident just after Christmas. Howells picked the car up and kept me appraised by text every few days as to parts ordering, painting of parts etc.
When collected after three weeks looks like a new car.
Contrast with another large firm, which had my wife's car for nearly a year, and never kept in touch. Had to be phoned.

Had to leave my car in for repair following a minor accident, delighted with the work that was carried out. I was kept informed of the progress and the car was ready when they said and spotless when I collected it. Can’t thank them enough.

I experienced outstanding service – my car was picked up promptly, and I received regular updates on the progress. The service was both swift and conducted with utmost professionalism, and Philip was brill! Upon return, my car looked spotless inside and out. I wholeheartedly recommend this service!

Great service. Ben really went out of his way and looked after me.
Best customer service I'd had from anywhere in a long time.
Kept up to date with the car repair and job done very quickly.
Brilliant.

Brilliant experience using these guys. Staff very friendly, attentive and professional. They did a fantastic job, while I waited, and saved me a heck of a lot of money. I would have no hesitation recommending them to anyone. I'll certainly be using them again if needed!

Just got my car back from Howells following a recent accident, came back looking brand new and ahead of estimated time, Ben and the team were so kind and courteous throughout the whole process, couldn’t recommend them highly enough

Amazing service, came and collected my car, kept me up to date on progress etc. Fast and professional service and Philip was great! Car was spotless inside and out when collected! Definitely recommend.

Thank you for the excellent service and support. It was a great job. Special mention to Eddie and Ben.

Going to Ben Howell Accident and Repair was a great customer experience. Exceptionally friendly and professional staff. Helped me as individual with my needs around my car. Good, efficient service and car came back like new !!

Car went here through insurance for some repairs.. disappointed to say was initially lied to by lad at reception about delays.. eventually found out delays were due to additional parts being required after being broken whilst in and by Howell's.. finally get car back and refuse it straight away due to parts being loose..back into workshop it goes... And had to return twice since due to shoddy workmanship..glad it wasn't me paying, but no respect in their own work and wouldn't recommend in the slightest