I rang the Bangor branch ahead of visiting after ordering some incorrectly sized wedding rings. Elen was very helpful & said she would be available for our visit in the afternoon. On arrival we had a... See more
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Difficult to pay on line
Company replied
Very friendly and helpful staff. Gave great advice and very professional. Will certainly go back, not often you get such good service. Many thanks(ceri)
Polite and pleasant but seemed more concerned to open the store up completely (it was early morning)
Company replied
Company details
About H.Samuel - Bangor Nw
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 14, Deiniol Centre, LL57 1DT, Bangor Nw, Bangor NW, United Kingdom
- 01248354932
3.9
Great
22 reviews
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Reply from H.Samuel - Bangor Nw
Hi Kathie, thanks for your feedback. I am sorry to hear that you are having difficulties to pay for your order on our website. Please call us on 08004581065 with your case reference 02444874 so we can assist you further. Kind regards Elaine
Very friendly and helpful staff
Very friendly and helpful staff. Gave great advice and very professional. Will certainly go back, not often you get such good service. Many thanks(ceri)
February 28, 2023
Unprompted review
Gill & Elen at Bangor
I rang the Bangor branch ahead of visiting after ordering some incorrectly sized wedding rings. Elen was very helpful & said she would be available for our visit in the afternoon. On arrival we had a lovely warm welcome from Gill & Elen. Gill had resized us & offered her expertise, she then processed our exchange & got us new rings ordered! What fab service from Gill & Elen! We are so glad we visited the Bangor branch!
February 24, 2023
Unprompted review
Staff were very helpful and did an…
Staff were very helpful and did an excellent job of
fitting a new watch battery.
June 30, 2021
Good Service
Good Service. Had a few problems with the Till, but all resolved. Lovely and helpful staff. Thank you
June 30, 2021
The assistant was helpful …
The assistant was helpful knowledgeable and knew exactly what I was looking for! Good prices link taken out of strap in no time very happy.
June 23, 2021
Lovely silver hoops
Ordered a pair of earrings whilst in the Bangor store. Staff were very helpful. Arrived as promise. My daughter loves her new little silver hoops.
June 20, 2021
Lovely staff,friendly and helpful,great…
Lovely staff,friendly and helpful,great customer service and nothing was too much trouble,will definitely return. The product was great and we bought insurance protection easily and cheaper than online,please support your local shop
June 18, 2021
Engagement Ring Shopping
I went in the shop not knowing what I wanted and was given advice and guidance as to what kind of ring suited me . We went with her suggestion and I love it so much .
June 17, 2021
Wedding ring set. Beautiful!!
Bought our wedding ring set here in the Bangor store in North Wales. The staff were wonderful and extremely helpful. Excellent selection and amazing value. Thankyou
June 14, 2021
Helpful friendly staff .excellent…
Helpful friendly staff .excellent customer service q1
June 11, 2021
We were having a little break in North…
We were having a little break in North Wales for my 50th Birthday.We decided to visit Bangor especially to visit H Samuel.The lady assistant was very helpful & friendly, adhering to all covid rules. We purchased a beautiful watch here.
June 7, 2021
wedding rings
We were Approached as soon as we walked in and asked if we’d like any help , staff were very friendly and patient when trying different rings on :) ordered on the day and was asked for email and contact info for when the rings were ready , when the rings were ready we had a msg to say they were ready to collect :) again happy and helpful staff when collecting 👍
May 20, 2021
Warranty extension
Watch had stopped 3 days after 3yr warranty ended. Unbeknownst to us this had been extended by 3 months because of the lockdown so the watch was fixed FOC. Thanks
May 18, 2021
good service
Ceri provided excellence service by being so patient with me as I am very indecisive. Her gentle nature made my shopping experience enjoyable
May 10, 2021
Polite and pleasant but seemed more…
Polite and pleasant but seemed more concerned to open the store up completely (it was early morning)
May 6, 2021
Reply from H.Samuel - Bangor Nw
Hello there. Thank you for taking the time to write this review! I am so pleased that your experience was great in store, and the staff were great in store! Thank you for providing the feedback and I will pass this to the store for you. Regards Luke
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