I had been dithering over buying this watch for a couple of years. I finally took the plunge. Happy enough with the watch so far but the lady at the store made an absolute mess of my guarantee c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought an Olivia burton bracelet and was absolutely made up with the woman I dealt with, she was brilliant but was just let down with the fact that the item I had wasn’t in store to see in person whic... See more
I’d like to say a massive thankyou to the staff at the Birkenhead H Samuel’s. Especially the young lady that took my details about a month ago I think it was Emma or Emily. Today Lisa rang me and... See more
Easy, fast and secure
Company replied
Company details
About H.Samuel - Birkenhead
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
2 St Johns Square, CH41 2XU, Birkenhead, Birkenhead, United Kingdom
- 01516474286
4.8
Excellent
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely staff and so helpful
June 19, 2021
Excellent service from the staff on the…
Excellent service from the staff in the Birkenhead Store.
June 11, 2021
Excellent helpful girls 👍
June 7, 2021
Great service
In these challenging times it was good to receive such courteous and helpful service.
June 5, 2021
Staff were very helpful & found the…
Staff were very helpful & found the problem without having to send the item for repair.
May 25, 2021
I was very pleased to of ordered online…
I was very pleased to of ordered online from H Samuel my order came on time and my purchase was packed properly
May 25, 2021
Excellent service!
May 21, 2021
Good purchase at a bargain price
Good purchase at a bargain price
Assistant very helpful and pleasant
Very pleased with everything
May 18, 2021
Great staff..
May 18, 2021
Bought an Olivia burton bracelet and…
Bought an Olivia burton bracelet and was absolutely made up with the woman I dealt with, she was brilliant but was just let down with the fact that the item I had wasn’t in store to see in person which meant I had to order it in and if I knew that I would have saved the trip and just ordered it online anyway
May 13, 2021
Really nice and welcoming atmosphere at…
Really nice and welcoming atmosphere at the Birkenhead branch, staff are all great
May 13, 2021
Ladies watch purchase
I bought a lorus leather and stainless steel watch online and had it delivered to my local shop.
The watch was half price in the sale, I recieved a further reduction as a new customer and the watch arrived 2 days earlier than expected.
A very positive experience.
May 13, 2021
Excellent service
Salesperson was extremely knowledgeable and helpful. She ensured I had the perfect gold chain to match a family locket I was presenting to my granddaughter.
May 11, 2021
Delighted with my purchase and free…
Delighted with my purchase and free delivery to the Birkenhead store . Management and staff very helpful . Had links removed and then put back on until I had a good fit . Very happy with the overall service - Thank you
May 11, 2021
helpful staff and great service
Was very helpful staff and great service, the experience was easy and quick
May 11, 2021
Nice staff ....
Hi the staff at h Samuel in Birkenhead always willing to help and very nice .. thankyou...
May 11, 2021
Great selection of earrings
Great selection of earrings, found exactly what I was looking for at a great price, staff were friendly and very helpfull
May 11, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.