Bought large gold locket from h.samuel couple years ago £430 same locket now priced at over £800.......This is a awful, very cheap gold both locket & chain very light weight, have only worn around my... See more
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Location
Switch locationUnit 117, Upper Mall, The Mall at Cribbs Causeway, BS34 5UP Bristol, Bristol, GB
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See what reviewers are saying
I had a wonderful experience and was served by Heidi. I told her I wanted to buy some earrings as a gift for a friend and helped me pick out the perfect earrings at an affordable price for me. She was... See more
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Amazing buying experience! I went to H.Samuel with my girlfriend in Cribbs Causeway where we were served by Heidi. We had a wonderful experience and she was extremely helpful with a professional at... See more
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I bought a Casio watch at Samuel at Cribs Causway Bristol. First class service from Shauna who offered me a price comparison at my request. Shauna also set my watch up on the spot. A great deal - than... See more
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Company details
About H.Samuel - Bristol 117
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 117, Upper Mall, The Mall at Cribbs Causeway, BS34 5UP, Bristol, Bristol, United Kingdom
- 01179591964
3.0
Average
36 reviews
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I recently bought my new Garmin with H…
I recently bought my new Garmin with H Samuel. The customer service was excellent as you would expect. Even though the desired watch wasn't available in store, it was ordered and sent direct to my door within 3 days.
June 4, 2021
Men's ring
Went to store to buy a wedding (band) ring for my partner. The customer service was fantastic. Was very helpful, polite & met our needs very well. Very happy with the whole experience & would recommend to friends and family
June 3, 2021
Very helpful assistant who answered my…
Very helpful assistant who answered my questions when purchasing a chamilia bracelet.
May 22, 2021
great staff very helpful
May 20, 2021
Good service and helpful!
May 18, 2021
Fabulous
I wanted something special for my grandson and grand daughter and they were so helpful in the store even though they didn't have what I liked in store we found it online and they ordered it for me and had it delivered to my address and it is exactly what I wanted for them.
May 18, 2021
Glad to be back in a proper shop
The shop assistant was super friendly and helpful and found the watch I wanted in next to no time. The whole experience was very pleasant and unhurried and I was glad to have the complete shopping experience rather than buying online.
May 18, 2021
Very helpful and polite
May 13, 2021
Lovely earrings
Covid-safe environment, helpful staff, lovely earrings which were just what I wanted, thank you.
May 13, 2021
Very helpful and friendly staff
Very helpful and friendly staff, nothing was too much trouble. Would definitely shop there again when buying jewellery.
May 11, 2021
Good service.
May 11, 2021
Literally could not fault the service…
Literally could not fault the service that I received. I purchased a watch for my son as it was his 16th, I had fantastic communications with the manager once it was in store and the girls that I interacted with when I collected it (overly excited) were helpful, friendly and personable and explained all that was needed to be able to have the watch resized. When my son when into store to have the watch resized they were again helpful, happy and faultless (and remembered me bless!)
Couldn’t recommend Cribbs Causeway any more! Thank you.
May 11, 2021
Very friendly
Very friendly, helpful lady that served us. Similar age to our daughter (who we were buying a gift for) and she gave us some great tips/pointers to help us choose what to buy.
May 9, 2021
Was helped to find what I was looking…
Was helped to find what I was looking for by very helpful young lady,
Very Covid safe
Fair price for my purchase.
Have been before and will again.
May 6, 2021
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Poor Service
Wedding ring was late in being delivered and despite being sized in the shop by assistant was 2 sizes to big! now have to wait a further 3 weeks..
May 6, 2021
Reply from H.Samuel - Bristol 117
Hello Elaine, Thank you so much for taking the time to write this review! Please accept my apologise that your ring was delayed and now have to wait longer as it is still the wrong size after sizing! Please contact us on 0800 458 1065 option 3 and quote 01666769, and we will be more than happy to assist you with this, Regards Luke
I was very pleased with the speed with…
I was very pleased with the speed with which I received my order plus the quality of the item
May 4, 2021
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