Went in Cabot circus store in Bristol today waited over 30 mins to get seen to only 2 members of staff on ridiculous for a weekend. Also why don’t you sale chains all different lengths with pendants o... See more
Company replied
Location
Switch locationUnit SU48, Cabot Circus, BS1 3BA Bristol, Bristol Cabot Circus, GB
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Visited H Samuel at Cribbs Causeway, Bristol, to discuss buying a new watch. Alfie served us and it was wonderful to be served by someone so knowledgeable, understanding and friendly. What Alfie doesn... See more
I went to get my seconds done without an appointment and I’ve never had a better experience. The worker so was incredibly sweet and made sure I liked the placed before piercing and gave me a stuffed b... See more
Recently purchased several items from the Cabot Circus store. The staff were extremely helpful and polite and in particular Emma, who advised and helped us make the perfect choices. Thanks very much E... See more
Company details
About H.Samuel - Bristol
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit SU48, Cabot Circus, BS1 3BA, Bristol, Bristol Cabot Circus, United Kingdom
- 01179272405
3.3
Average
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very good service
July 2, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
One small hoop earring was broken when…
One small hoop earring was broken when I opened the box and of the second set of hoops, they were impossible to put in. They came loose once eventually in and one of the crystals is now lost. Very poor quality.
July 1, 2021
Reply from H.Samuel - Bristol
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if you can give us a call please with your order number on 0800 458 1065 Option 3 we can look into this for you - Many thanks Pamela
Lovely ring
Assistant found exactly what I was looking for and in my size so bought it straight away, no ordering or waiting. Very happy with my lovely ring.
June 30, 2021
The ladies who served us were so…
The ladies who served us were so helpful kind and curious. One of them was a trainee and she was fantastic
June 24, 2021
5 Star service from Jo in in Cabot Circus, Bristol
Your assistant Jo in your Cabot Circus store was very polite and attentive. She informed us of the special promotion of 20% discount if we purchased any item over £100. So I picked my birthday present of a Guess watch and she promptly adjusted it to fit and processed it through the till with no delay. She is a real asset to your company.
June 23, 2021
The service never changes
The service never changes. It's always 5 star. Everyone is always happy to help and advise. Always my 1st choice.
June 22, 2021
Good experience
June 17, 2021
Perfect customer service
A lovely young girl called Shannon helped me in the Bristol cabot circus branch. Helped me as soon as i came in until i left. Helped me pick out exactly what i was after amd just gave perfect customer service!
June 17, 2021
Good overall
Overall, a good experience - Staff were friendly and helpful but many discounted/offer items were not available!!
June 17, 2021
Absolutely excellent service from lady…
Absolutely excellent service from lady at Cabot Circus Bristol Branch
and lovely earrings purchased
June 11, 2021
Wonderful service
Wonderful service and my husband to be is so happy with his wedding ring.
Thanks for everything.
June 11, 2021
Very helpful and above all not pushy
June 5, 2021
Young lady very helpful changed the…
Young lady very helpful changed the battery in my watch very quick and efficient
May 29, 2021
Very good service helpful and friendly…
Very good service helpful and friendly covid safe
May 27, 2021
I received a warm happy helpful survive…
I received a warm happy helpful survive in the cabbots circus store in Bristol, very helpful
May 20, 2021
The young saleswoman was absolutely…i
The young saleswoman was absolutely excellent, well mannered, good eye contact, and seemed very knowledgeable.
I can’t fault her.
May 19, 2021
The staff were really helpful and…
The staff were really helpful and respectful. They responded quickly.
May 19, 2021
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