I received excellent customer service in this store. I was looking for a Christening Gift for my niece and I had something specific in mind. The customer advisor checked to see if it was in stock, u... See more
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I had such an amazing experience with my purchase, Shannan the employee who served me was so full of knowledge and I am excited to get back for my next purchase hopefully she is working!
My father needed a new battery in his watch. I was told price and could I call back in approx hour and a half. When I called back to collect his watch the dodgy bracelet had also been fixed at no extr... See more
I needed a battery for a watch - I left the watch with the staff member and called back a short time later - battery was fitted. Good service
Company details
About H.Samuel - Co. Antrim
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
53-55 Bow Street, Lisburn, BT281BJ, Co. Antrim, Antrim, United Kingdom
- 02892640040
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I received excellent customer service…
I received excellent customer service in this store. I was looking for a Christening Gift for my niece and I had something specific in mind. The customer advisor checked to see if it was in stock, unfortunately it wasn't. However they did check to see if it was available to order which it was. I proceeded with the option of ordering and it arrived 5 days later. I was informed via email and text message when it had arrived in store. On collection it was a different customer advisor but equally as good as when I had placed the order.
Many Thanks again for all your help.
I had such an amazing experience!
I had such an amazing experience with my purchase, Shannan the employee who served me was so full of knowledge and I am excited to get back for my next purchase hopefully she is working!
good service
I needed a battery for a watch - I left the watch with the staff member and called back a short time later - battery was fitted. Good service
Replacement Battery
My father needed a new battery in his watch. I was told price and could I call back in approx hour and a half. When I called back to collect his watch the dodgy bracelet had also been fixed at no extra charge. Excellent service, will happily use again.
Recently bought a watch strap
Recently bought a watch strap. Quality good. Staff very helpful.
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