Excellent service from a lady name claire. She went above and beyond for me. I had a unpleasant experience in the store last year. I purchased a cross and chain with a five year insurance. After a sho... See more
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Entered the store asking about what was the strongest chain type for me to put a pendant on and the retail assistant didn’t have a clue and was going based on the look of a chain “that looks like it’s... See more
Company replied
Having visited the shop in the Derbion centre (Derby) I purchased two gold chains and pendant displayed at £49:99. Having got to the till the price came up as £219:99. This I refused to pay and left t... See more
I want to share another exemplary shopping experience I had, this time at H Samuel in Derbion Centre, Derby. This is the first time I've visited this store,and I look forward to visiting ag... See more
Company details
About H.Samuel - Derby
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
30 Albion Street, West Field, DE1 2NQ, Derby, Derby Westfield, United Kingdom
- 01332363260
4.1
Great
42 reviews
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Had good choice staff very helpful
June 20, 2021
Lovely lady very helpful and was…
Lovely lady very helpful and was attended to very quickly
June 19, 2021
Fantastic service and product knowledge
June 19, 2021
No Pressure.
Helpful lady gave me time and space to choose a new watch and adjusted the strap for me.
June 17, 2021
Excellent service
June 17, 2021
We received excellent service
We received excellent service, the lady was incredibly patient when i couldnt decide & im thrilled with my purchase
June 11, 2021
We love it
We love it! So pleased I went for a court wedding ring, it sits beautifully next to my engagement ring! My hand shook when I tried it on. I can't wait till next month, when I get to wear it forever :)
June 3, 2021
very helpful will shop again and would
very helpful will shop again and would recommend to friends and family
May 28, 2021
Christening gift
Went to have a look for a christening present .very nice lady helped me choose a bracelet.
May 27, 2021
Ben the assist manager is great
May 27, 2021
I was not sure what to buy
I was not sure what to buy. But hayley helped me to buy the perfect rings and bracelet. She was very polite and I would definitely be going back again.
May 25, 2021
Excellent service. Outstanding product!
I purchased a watch for my daughter for her birthday and collected from the store, they were extremely helpful. They even helped remove links of the watch so that the watch was the perfect fit for her. She absolutely loves the watch. It is an excellent time piece. The customer service is of very high standards.
May 25, 2021
Quick and efficient
Quick and efficient. The assistant had to match an earring(I had lost the other one) he went straight to a virtually identical match. Knew his products well.
May 14, 2021
All the staff were very friendly and…
All the staff were very friendly and helpful and had a good product knowledge and great customer service
May 13, 2021
It was quick and easy and I was very…
It was quick and easy and I was very pleased with my purchase. I was treated very well indeed.
May 11, 2021
Very helpful lady served us nothing…
Very helpful lady served us nothing was to much trouble
May 11, 2021
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