H.Samuel - Edinburgh 2 Reviews 

46
TrustScore 4.5 out of 5

4.6

Unit 2, Fort Kinnaird, EH15 3RD Edinburgh, Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Janie was my server who was great. All the staff were friendly and easy to talk too, collection off watch was super easy and links were adjusted in shop, very welcoming and friendly. Highly recommend... See more

Rated 5 out of 5 stars

My 10 year old grandaughter has been desperate to get her ears pierced for ages. Tried Samuels at Fort Kinnaird today and the staff were excellent. They completely put her at ease, and explained the... See more

Rated 1 out of 5 stars

I have bought creole gold earrings in January 2024. Paid £150 for them and one of the earrings bended almost snapped when I was taking them off. No happy with quality of this they are soo soft and cla... See more

Rated 3 out of 5 stars

Online told me collect today. After placing order advised "collect on Monday ", disappointing when I wanted it today. PHONED SHOP - THEY SAID " COLLECT TODAY" Website and collect process needs... See more

Company replied


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Edinburgh 2

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • Unit 2, Fort Kinnaird, EH15 3RD, Edinburgh, Edinburgh, United Kingdom

  • 01316695239

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.6

All reviews

(46)

1,664 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Fort Kinnaird Edinburgh…

The staff at Fort Kinnaird Edinburgh were excellent. We were looking for wedding rings and they were very helpful in helping us to choose the right rings. We had to have our rings resized and they were back within a week. I would not have any quams about recommending them to anyone.

May 18, 2021
Rated 5 out of 5 stars

Warm welcome and sound advice

Warm welcome from staff on arrival. Only needed a battery for my watch but this was dealt with cheerfully and timeously by a young lady. She was also able to tell me about another {expensive} watch I had been wearing and which had some fault which would need attending to (very dear, alas, at £590+/-). Most satisfied with experience.

May 14, 2021

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