I had some birthday money to spend on a ‘best’ watch. Samuel’s had an excellent selection and I chose a Rotary gold & silver one - dainty & unusual in its design. The sales assistant, Kate, (ENFIELD... See more
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I first went to the shop in Enfield where the staff were helpful and lovely, they didn't have what I wanted in stock and although they rang other branches to try and get it sent over they were unable... See more
Company replied
I was served by a lady called Gabriella in the Enfield store. She was instantly very bubbly and welcoming, i called prior to see if they had a Citizen watch i wanted and she reserved it for me. Very h... See more
Very good service. Nina was so nice, polite and patient with me. The only thing was I couldn't find the the colour that I really wanted. I bought something else. Thank you for helping me.
Company details
About H.Samuel - Enfield
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
17 Palace Gardens, EN2 6SN, Enfield, Enfield, United Kingdom
- 02083420462
4.5
Excellent
15 reviews
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A brand new watch
I had some birthday money to spend on a ‘best’ watch. Samuel’s had an excellent selection and I chose a Rotary gold & silver one - dainty & unusual in its design. The sales assistant, Kate, (ENFIELD branch), could not have been more helpful.
She adjusted the watch to fit me perfectly.
I am delighted with my purchase.
April 4, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Enfield…
I first went to the shop in Enfield where the staff were helpful and lovely, they didn't have what I wanted in stock and although they rang other branches to try and get it sent over they were unable to so I bought it online with HSamuels and it gave me a cheaper price.
November 27, 2023
Unprompted review
Reply from H.Samuel - Enfield
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
I was served by a lady called Gabriella
I was served by a lady called Gabriella in the Enfield store. She was instantly very bubbly and welcoming, i called prior to see if they had a Citizen watch i wanted and she reserved it for me. Very helpful, she told me everything i need to know about this watch and even told me that i can get a Rotary i have serviced every 3 years. (I did not know this) very knowledgeable, friendly and a gem to your company.
November 1, 2021
Unprompted review
Very helpful staff took the time to…
Very helpful staff took the time to explain the different watches available that I liked.
June 23, 2021
Was good and nice
June 23, 2021
Good customer service
June 19, 2021
It's all about the staff that's help us - they are terrific!
The people working in this store are wonderful - so welcoming and attentive = making every visit one little party! Specially Nina - knowledgeable and reassuring, finding the perfect gift. I am highly satisfied with my visit and plan to go there, in Enfield, for every accession and recommended to everybody!
May 25, 2021
Great customer service representative
Great customer service representative, friendly and helpful..
May 22, 2021
Very good service
Very good service.
Nina was so nice, polite and patient with me.
The only thing was I couldn't find the the colour that I really wanted.
I bought something else.
Thank you for helping me.
May 19, 2021
Went in to get a belly piercing
Went in to get a belly piercing
Jewelry for daughter was helped straight away and found what I wanted
May 13, 2021
Good customer service
May 13, 2021
Excellent service and as always good…
Excellent service and as always good quality products staff were friendly and very helpful as wasnt sure what to buy as a present went one step beyond to help will definitely visit again
May 11, 2021
Very impressed with the service
Very impressed with the service. My wife was looking for a tanzanite ring. The assistance couldn’t have Ben more helpful . She was ordered one which was out f stock at Enfield and sad it would take 3 days. It arrived early and we were emailed notification. My wife we was delighted with the service and the discount and bought a further ring and a necklace.We will be back
May 4, 2021
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