H.Samuel - Exeter Reviews 

28
TrustScore 4.5 out of 5

4.4

23 Waterbeer Street, EX4 3EH Exeter, Exeter, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were served by such friendly and welcoming staff members. They were patient and answered all of our questions and provided us with information. They checked we were happy with our purchases and wer... See more

Rated 1 out of 5 stars

Incredibly unhelpful and rude manager. My daughter has lost two earrings from two different sets due to the backs of the earrings being so loose. Insurance was taken out but it doesn’t cover loss appa... See more

Company replied

Rated 5 out of 5 stars

Manager at Exeter just made everything perfect for my son and his fiancee from choosing their wedding rings, delivery, pricing and advice. Jade couldn't have done any more for them. Thank you so much

Rated 5 out of 5 stars

Had the most outstanding service at the Exeter guildhall shop. The customer service was amazing, the Manager Simon was so knowledgeable and gave me all the information I needed. He sorted out the prob... See more


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Exeter

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • 23 Waterbeer Street, EX4 3EH, Exeter, Exeter, United Kingdom

  • 01392275346

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.4

All reviews

(28)

1,599 reviews in the last 12 months

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Rated 5 out of 5 stars

Delightful assistant

When I went into the shopI was greeted by a lovely young lady. She was lovely polite and very helpful. I saw her again twice more and each time I went in she was very polite helpful and kind

May 4, 2021

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