We were served by such friendly and welcoming staff members. They were patient and answered all of our questions and provided us with information. They checked we were happy with our purchases and wer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Incredibly unhelpful and rude manager. My daughter has lost two earrings from two different sets due to the backs of the earrings being so loose. Insurance was taken out but it doesn’t cover loss appa... See more
Company replied
Manager at Exeter just made everything perfect for my son and his fiancee from choosing their wedding rings, delivery, pricing and advice. Jade couldn't have done any more for them. Thank you so much
Had the most outstanding service at the Exeter guildhall shop. The customer service was amazing, the Manager Simon was so knowledgeable and gave me all the information I needed. He sorted out the prob... See more
Company details
About H.Samuel - Exeter
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
23 Waterbeer Street, EX4 3EH, Exeter, Exeter, United Kingdom
- 01392275346
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Everyone was very helpful and frirndly
Everyone was very helpful and frirndly. Nothing was too much trouble.
Friendly helpful
Delightful assistant
When I went into the shopI was greeted by a lovely young lady. She was lovely polite and very helpful. I saw her again twice more and each time I went in she was very polite helpful and kind
Sharon B, sales advisor, Exeter
Sharon at the Exeter store was first class in helping me and I'm quite fussy. I was happy with the purchase.
Fantastic service and quick too
First time i have bought online
First time i have bought online, excellent service.
Will definately do again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







