I purchased a pair or earrings from the Farnborough Store and was served by a lovely lady called Tiffany, she was so helpful and friendly. A couple of weeks later I went back to the store as I coul... See more
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Went into Farnborough store to exchange a ring for a smaller size. I must say Julie was fantastic and couldn't do enough to help. Delighted that she found the exact size my fiance needed and we are bo... See more
Kat was so lovely and kind, really understood what I wanted and found me the most beautiful pair of earrings. Would highly recommend HSamuel Farnborough especially Kat who really can’t do enough to he... See more
Wanted a battery replaced in a watch I bought from them a year ago and they weren’t in the slightest bit interested and said they couldn’t do it. No wonder shops on the high street are closing do... See more
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Company details
About H.Samuel - Farnborough
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 5, Princess Mead, GU14 6YA, Farnborough, Farnborough, United Kingdom
- 01252516010
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New watch strap
I went in to get a new strap for the watch I bought there about a year ago, the assistant was professional and polite, managing to find a strap and fit it for me.
Watch crisis
I lost my watch and needed a quick replacement. The lady at Samuels was both friendly and efficient , She was able to deal with my crisis calmly and with humor.
The sales lady was very helpful and I…
The sales lady was very helpful and I was able to make my choice without feeling any pressure. I went away very happy.
Amazingly helpful sales assistant.
The sales assistant was absolutely fantastic. She helped me make a present decision, pointing me in the direction of an excellent offer I had overlooked. Would return to this store in Farnborough again.
Beautiful gold earrings at excellent price
Excellent service when trying to choose earrings for a gift. The sales lady was very helpful and then the price was extremely good too for gold earrings. Very happy indeed with my purchase and the gift was very well-received too - the perfect size for the recipient.
I was looking for a gift for my dad i…
I was looking for a gift for my dad i described what I was wanting and my budget and was shown a few items and was able to get the perfect gift for my dad
Staff were lovely and very friendly.
Excellent service and buying terms that…
Excellent service and buying terms that are easy for everyone
Nice and varied watches and jewellery
Nice and varied watches and jewelry, the staff are friendly and helpful.
Good customer service
Good customer service. Ordered earrings online and it was too small. Went to my local store in farnborough to exchange. Process was very smooth and lovely staffs.
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