H.Samuel - Farnborough Reviews 

32
TrustScore 4 out of 5

4.1

Unit 5, Princess Mead, GU14 6YA Farnborough, Farnborough, GB


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Rated 5 out of 5 stars

I purchased a pair or earrings from the Farnborough Store and was served by a lovely lady called Tiffany, she was so helpful and friendly. A couple of weeks later I went back to the store as I coul... See more

Rated 5 out of 5 stars

Went into Farnborough store to exchange a ring for a smaller size. I must say Julie was fantastic and couldn't do enough to help. Delighted that she found the exact size my fiance needed and we are bo... See more

Rated 5 out of 5 stars

Kat was so lovely and kind, really understood what I wanted and found me the most beautiful pair of earrings. Would highly recommend HSamuel Farnborough especially Kat who really can’t do enough to he... See more

Rated 1 out of 5 stars

Wanted a battery replaced in a watch I bought from them a year ago and they weren’t in the slightest bit interested and said they couldn’t do it. No wonder shops on the high street are closing do... See more

Company replied


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Farnborough

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • Unit 5, Princess Mead, GU14 6YA, Farnborough, Farnborough, United Kingdom

  • 01252516010

4.1

Great

TrustScore 4 out of 5

32 reviews

5-star
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4.1

All reviews

(32)

1,672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New watch strap

I went in to get a new strap for the watch I bought there about a year ago, the assistant was professional and polite, managing to find a strap and fit it for me.

June 17, 2021
Rated 5 out of 5 stars

Watch crisis

I lost my watch and needed a quick replacement. The lady at Samuels was both friendly and efficient , She was able to deal with my crisis calmly and with humor.

June 12, 2021
Rated 5 out of 5 stars

Amazingly helpful sales assistant.

The sales assistant was absolutely fantastic. She helped me make a present decision, pointing me in the direction of an excellent offer I had overlooked. Would return to this store in Farnborough again.

May 25, 2021
Rated 5 out of 5 stars

Beautiful gold earrings at excellent price

Excellent service when trying to choose earrings for a gift. The sales lady was very helpful and then the price was extremely good too for gold earrings. Very happy indeed with my purchase and the gift was very well-received too - the perfect size for the recipient.

May 18, 2021
Rated 5 out of 5 stars

Good customer service

Good customer service. Ordered earrings online and it was too small. Went to my local store in farnborough to exchange. Process was very smooth and lovely staffs.

May 4, 2021

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