This has been a good site I’ve managed to grab a few bargains for Christmas saved a fortune on gold chains & bangle .
Location
Switch locationUnit 32, Buchanan Galleries, G1 2GF Glasgow, Glasgow Buchanan, GB
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See what reviewers are saying
Went into Buchannan Galleries yesterday 4 staff members all chatting no one asked to help so I walked out
Company replied
The purchase was straightforward
Got an amazing deal on a chain I have wanted to buy my dad with 30%off
Company replied
Company details
About H.Samuel - Glasgow 32
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 32, Buchanan Galleries, G1 2GF, Glasgow, Glasgow Buchanan, United Kingdom
- 01413311361
4.3
Excellent
25 reviews
No recent history of asking for reviews
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Excellent service
Excellent service, Steph was a credit, answered all my questions and clearly knew her stuff, thanks
June 13, 2021
H. Samuel Buchanan Galleries has the best customer service.
I was assisted by a wonderful lady. I was looking at wrist watches for men and she made sure I got exactly what I was looking for. She took the watches out of the cabinets and let me have a closer look at them. She clarified about their features and I could easily make my choice. I would definitely recommend this outlet to anyone who's looking for topnotch products and wonderful customer service. Thank you H.Samuel Buchanan Galleries for making my shopping experience a memorable one. 🙂🙂
May 27, 2021
The staff in store were amazing very…
The staff in store were amazing very polite the girl Stefanie that helped me answered all my questions even though I had loads and was constantly going over and asking for help. Would definitely recommend this store to any one looking buy from
H Samuel in Buchan Gallery
May 14, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Inexperienced staff in store
Collected my Seiko king samurai from the store, watch looked great, asked for some links to be taken out, after 15 mins it was complete. Wore it to work the following day and the metal strap came apart and the watch landed on the ground, I was fuming(watch now has marks on it) , it turns out that the woman who adjusted my strap had left the little collar out meaning the pin could easily slide out, the female clearly didn't know what she was doing when making the adjustment, very poor service and a very unhappy customer, watch 10/10, service 0/10.
May 7, 2021
Reply from H.Samuel - Glasgow 32
Hello there, thank you for taking the time to write this review! I am so pleased to hear you love the watch purchased, however I am so sorry to hear that your experience in store was not great and has led to your watch falling off your wrist! Please contact us on 0800 458 1065 option 3 and quote 01668770, and we will be more than happy to discuss this with you. Regards Luke
I received excellent customer service…
I received excellent customer service from the manager. I had purchased an item and had to return it, there was no problem and I exchanged it without any fuss.
May 4, 2021
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