Hi I’m new to this website but I’m very pleased and delighted how easily I managed to pick a few presents for 2 of my daughters birthdays which I think they will adore 10/10
Location
Switch locationUnit 56, Silverburn Centre, 763 Barrhead Road, G53 6AG Glasgow, Glasgow, GB
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See what reviewers are saying
Very disappointed with Hsamuel. I ordered a diamond necklace for my girlfriend's birthday well over a week before her birthday and on the day before her birthday, hsamuel emailed me saying the order w... See more
We received a great customer service experience by the person Ross in their silverburn branch. He was very friendly with great listening skills. He went extra mile to fulfill our needs. Indeed a great... See more
I went to the Silverburn branch this morning, Friday 20th December. The girl who served me was an absolute superstar. I didn’t really know exactly what I wanted, but she showed me a few options and w... See more
Company details
About H.Samuel - Glasgow 56
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 56, Silverburn Centre, 763 Barrhead Road, G53 6AG, Glasgow, Glasgow, United Kingdom
- 01418810580
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Very helpful staff
The staff at the silverburn branch were…
The staff at the silverburn branch were extremely helpful, friendly and patient.
Lovely vase
Lovely vase and the encryption was lovely. Quick service and would definitely order again.
The service was excellent from start to…
The service was excellent from start to finish, no pressure whatsoever and the ring and necklace i bought my now fiancee was absolutely stunning, she loves it and can't wait to get married
Outstanding customer care
I was in looking for a digital watch.
The sales assistant was absolutely brilliant.
Welcoming, friendly and knowledgeable.
No hard sale and couldn’t be more helpful if she tried…
I purchased the watch and was so impressed with the level of customer service.
*H Samuel are lucky to have a person who clearly cares about people
I purchased a watch as a birthday gift…
I purchased a watch as a birthday gift for my sister. The sales assistant was very helpful and gave me lots of advice .
I was kept up to date every step of the…
I was kept up to date every step of the order collection from store was excellent
The assistance was helpful and friendly…
The assistance was helpful and friendly when I purchased my watch.
Extremely pleasant and helpful staff.
Staff assistance.
The staff could not have been more helpful and helped me decide on my final purchase.
Gill was fantastic with our purchase
Great service and well attended to by…
Great service and well attended to by Karen. Would recommend H. Samuel to anyone.
Hsamuel are an absolute joke. Will never shop there again.
Very disappointed with Hsamuel. I ordered a diamond necklace for my girlfriend's birthday well over a week before her birthday and on the day before her birthday, hsamuel emailed me saying the order was cancelled as the item was out of stock. They took my money even though the item was out of stock and held onto my money for nearly a week after her birthday. And they keep emailing me as though they gave me the item and even expected a good review haha. They even kept the money for the gift box and personalized message and only refunded me for the actual item. I'd maybe have given a less harsh review and maybe even shopped with them again had they replied to my email about the matter. Ah well, plenty of jewellers out there.
Opal ring
It was a surprise gift from my husband.
Already have a pendant of Opal and Sapphire, nice colour and shape.
no problems
no problems. very polite in store and set the date on my new watch before giving it to me
Great friendly staff safe environment
The staff were courteous and pleasant…
The staff were courteous and pleasant throughout the time in the shop.
Gold earrings
Very helpful and pleasant sales assistant. Found us exactly what we were looking for.
Very good and fast service
The staff were very good and the service was excellent and fast
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