Excellent range and fantastic service from Harry at the St Enoch, Glasgow branch. He was patient, letting me try on one item after another until I found what I liked. No pressure or hurrying along.... See more
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Awful experience with H Samuel St Enoch Glasgow. They offered me 2 free rhodium platings due to miss selling me what I thought was a platinum engagement and wedding band. Turns out engagement ring was... See more
Company replied
Recently went to the Glasgow store in st Enoch centre with my daughter who was looking for a watch for her 17th birthday. The staff were fantastic and very attentive, I hate walking into stores and n... See more
Recently my wife and I visited the Samuel store in St Enoch centre Glasgow. We ended up purchasing two items at a good price. The service we received from the staff, particularly the manager was exce... See more
Company details
About H.Samuel - Glasgow
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
44 St Enochs Centre, G1 4BW, Glasgow, Glasgow St Enochs, United Kingdom
- 01412215789
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Very good prices and good staff (I dont…
Very good prices and good staff (I dont know his name but he was very friendly and helpful) in St.Enoch shopping centre. Thanks guys.
my order was in before said date which…
my order was in before said date which was good 😃 the staff were very friendly and advised me on returns and refunds should my item not be up to standard could not be happier with my purchase and will definitely be going back
May use AI-assist with repliesRead more
Crap service but got the job done
Got in after waiting 10 minutes which was totally fine given the current situation. Once we got in, 2 other customers were served before us. We wanted a mens wedding ring and were told to wait for an sales person. That person ended up serving someone else. Finally a woman came over very abruptly and showed the ring without speaking. It was very weird and awkward, she didnt speak and in turn I had to had ask about sizes and availability. The ring size was correct but the lady was very awkward with us. I didn't enjoy the experience and it was something my fiance and I were looking forward too as part of our wedding planning. I wish I had bought online, complete waste of time coming into store.

Reply from H.Samuel - Glasgow
H.Samuel,once again were great and excelled themselves
On entering store very impressed by the social distance and the way staff dealt with it from hand sanitising to serving me.I was in for some items to send over to Australia for grandaughter also first commuion gift.The first commnion watch was i purchased was well recieved by parents of the boy,they passed comments on it as no one had ever seen this before me included.So H Samuels deserve the 5 star rating and more.Man who served me was very plesant and helpful,had a smile always and nothing was any bother to him.
Shop manageress Ann was my salesperson…
Shop manageress Ann was my salesperson on the day I visited shop to purchase a wedding band. Was helpful on advising me on the different qualities between the two rings which allowed me to make my final choice.
I received my item in a damaged box and…
I received my item in a damaged box and the shop was of no help

Reply from H.Samuel - Glasgow
I went in too look for a gift fir my…daughter
I went in too look for a gift fir my daughter the Man that served me was very helpfull and i bought what i was looking for i always enjoy going in as staff are very friendly and helpful
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