Took my engagement ring in for repair, done an appalling repair! Nothing like my ring, sent it off again for them to rectify issues, dreadful repair!! I was offered half of the £400 I paid refunded, I... See more
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Location
Switch locationL020, Lower Rose Gallery, BLUEWATER, DA9 9SH Greenhithe, Greenhithe, GB
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Just wanted to thank a very helpful sales assistant by the name of Clare at the Bluewater store of H Samuel, who tonight went out of her way to provide great customer care. She took time helping me c... See more
Order arrived ahead of schedule and wonderful follow up service from the Bluewater store. As the watch I ordered required the bracelet to be adjusted to fit my small wrist I called into H Samuel in... See more
I would really like to recognise Nicola who served us at the Bluewater store yesterday evening. She was really friendly and professional. We were buying a men's watch and child's St Christoph... See more
Company details
About H.Samuel - Greenhithe
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
L020, Lower Rose Gallery, BLUEWATER, DA9 9SH, Greenhithe, Greenhithe, United Kingdom
- 01322427485
3.0
Average
61 reviews
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Wedding rings
Very helpfull couldent fault the customers service always with a smile and happy to serve me and and my wife to be spot on service
June 17, 2021
Unfortunately they did not have stock…
Unfortunately they did not have stock of the item I wanted to purchase. However, the assistant cleaned and polished the display item and packaged it up. Not ideal but okay in the circumstances.
June 11, 2021
Joseph was so patient with two "unsure…
Joseph was so patient with two "unsure what we want to buy customers" he did not hassle us or get impatient, he was just jovial and lovely x
Highly recommended dealing with Joseph at Bluewater store x
June 3, 2021
Collected a Rotary Chronometer and purchased angel pendant
Collected a Rotary Chronometer watch in for replacement battery. Your sales adviser at your Bluewater outlet showed me a few controls on the chronometer that I was not aware of, really impressive,especially since I've owned the watch for several years now. Also purchased a guardian angel pendant, same guy (sorry forgotten his name) he was extremely helpful and showed my wife and I a number of pendant options. Your adviser was so helpful and knowledgeable about all the items he was able to show us. Great credit to the store and your business.
June 3, 2021
Member of staff in store was very…
Member of staff in store was very helpful. Was impressed with the way I was informed with the progress of my order. Would definitely visit the shop again.
May 25, 2021
Wonderful service
Wonderful service, the lady who served me was incredibly helpful and friendly and I got exactly what I had gone in for.
May 20, 2021
Very good customer service
May 19, 2021
Amazing service
Amazing service. A watch I purchased had a broken strap during lockdown & i also needed a chain repair done, they were both while i waited but unfortunately I didn’t get the ladies (who served me) name. But she was so helpful & polite, nothing was to much trouble for her. I would give her 🥇
May 18, 2021
Fantastic service
Very impressed with my service from HM Samuel. We went in to look at wedding rings and ended up purchasing two beautiful rings. Very helpful and informative service, definitely recommend.
May 14, 2021
Great choice
Great choice, excellent service from very helpful assistant and very good value
May 13, 2021
Very helpful assistants.
May 13, 2021
Receipt states silver, anklet slightly thin but sufficient not to be seen in tights
I attend the store at Dartford and was seen to by a member of staff quickly. The only issue is the anklet I selected is quite thin and slightly long for my ankle. Nonetheless, the anklet is suitable for the price and I have seen thinner anklets for a similar price. Additionally, the receipt states silver anklet but I checked and it’s 9ct gold (not plated). All in all, I’m a satisfied customer. Thank you H.Samuel
May 13, 2021
very helpful and polite customer…
very helpful and polite customer service was my first time buying an expensive peice of jewellery and satisfied with the experience x
May 11, 2021
Joe was fantastic always ready to help
Joe was fantastic always ready to help. Thank you so much
May 11, 2021
Lovely service
May 6, 2021
Amazing staff
Amazing staff. Very Covid friendly. A great help finding that something special for my daughters 18th
Thank you so much 😊
May 4, 2021
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