Lovely lady with blonde hair at the store helped me with my two watch purchases and even gave one of them at a discounted price while honering the other one at their advertised price on their online s... See more
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Great service from the team in the Guildford branch and reasonable price for the item that I bought. I was a little disappointed with the overall range of bracelets that I was looking for.
My sister and I came in earlier and we both had an amazing time getting our second ear piercing !! We loved it so much , and the woman that pierced our ears was so sweet and nice. Her name is Carmel a... See more
Company replied
Wasn't able to use my discount code in-store, even though it says it can be used in-store or online
Company details
About H.Samuel - Guildford
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
12 White Lion Walk, GU1 3DN, Guildford, Guildford White Lion, United Kingdom
- 01483502101
4.7
Excellent
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good service
May 25, 2021
Excellent customer service.
May 19, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer care
Excellent customer care. Served by the manager who was extremely helpful, informative and friendly. A really nice place to shop.
May 15, 2021
Reply from H.Samuel - Guildford
HI AB thank you for taking the time and trouble to let us know of your experience, it is great to hear you were happy with the service at our Guildford store and we appreciate you letting us know I will be sure to let the store team know – Many thanks Pamela
The gentleman in the Guildford store…
The gentleman in the Guildford store was so kind when I went to collect my ring!
May 13, 2021
H Samuel made my purchase special!
H Samuel were helpful, considerate and new their products. My assistant listened and made my purchase feel as special as it was supposed to be!
May 12, 2021
Really helpful and pleasant staff
Really helpful and pleasant staff. A positive experience in the Guildford store.
May 11, 2021
Amazing serves from both the people…
Amazing serves from both the people inside had to make Two trips and both people so polite and didn't question me on y I.didnt have a mask on as I have bad asthma
May 6, 2021
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