H.Samuel - Hatfield Reviews 11

TrustScore 4.5 out of 5

4.4

Unit 29 The Galleria, Comet Way, AL10 0XR Hatfield, Hatfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

So easy to order Step by step instructions Pleasure to use

Company replied

Rated 5 out of 5 stars

We went into store and were greeted and assisted by the lovely Parsha, who was very knowledgeable and patient with us as we made our choices Very happy with the service and our purchases - thank yo... See more

Rated 5 out of 5 stars

My husband bought for me a bracelet which proved to be be a bit to short, so we went back together to find something else to replace it with. It took me quite a while to decide what to choose instead... See more

Rated 4 out of 5 stars

Very happy with the product I bought. 4 star because of Store manager and staff at the store. Very rude.


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Hatfield

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • Unit 29 The Galleria, Comet Way, AL10 0XR, Hatfield, Hatfield, United Kingdom

  • 03456092000

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

So easy to order

So easy to order
Step by step instructions
Pleasure to use

September 6, 2023
Unprompted review
H.Samuel - Hatfield logo

Reply from H.Samuel - Hatfield

Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela

Rated 5 out of 5 stars

Excellent service - very happy!

We went into store and were greeted and assisted by the lovely Parsha, who was very knowledgeable and patient with us as we made our choices

Very happy with the service and our purchases - thank you Parsha!

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

My husband bought for me a bracelet which proved to be be a bit to short, so we went back together to find something else to replace it with. It took me quite a while to decide what to choose instead of the bracelet and the staff was very patient and helpful letting me try quite a few things on until I decided what suited me better.

May 25, 2021
Rated 5 out of 5 stars

Staff are Very knowledgeable

Staff are Very knowledgeable, nothing was to mush trouble to browse and choose at your leisure very helpful with so many great and lovely items to choose from, at fair prices to suit all wallets.
Thank you

May 4, 2021

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