The experience was fun and easy to find want I wanted. The only concern I have is whether the ring will fit. I did the paper test however want this to be a surprise.
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Sue Jones the store manager and her colleague Donna at the Hull Alfred Gelder Store were Incredibly helpful when Both my partner and I went in to Purchase an Eternity ring last weekend. Thankyou ladi... See more
Was looking for a gift for a thirtieth birthday so had a look on h samuels and as usual found a lovely bracelet at a very good price. I have used these for years now and whether online or in store the... See more
Staff were friendly but £249 wedding ring I bought soon scuffed within a few days and looked in a worse condition than my old wedding ring of 30 years I don’t work except light housework so I expecte... See more
Company details
About H.Samuel - Hull 2
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
2 Alfred Gelder Street, HU1 2HL, Hull, Hull, United Kingdom
- 01482325904
4.7
Excellent
26 reviews
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The experience was fun and easy to find…
The experience was fun and easy to find want I wanted. The only concern I have is whether the ring will fit. I did the paper test however want this to be a surprise.
December 6, 2025
Unprompted review
Casio G Shock
Big Thank-you to Joyce at the Alfred Gelder Street store inHull.
She managed to reset my watch, after the problems of me being unable to get it into British summer time mode.
Nice to go into a shop with very friendly & helpful staff. 😀
April 5, 2025
Unprompted review
Sue Jones the store manager and her…
Sue Jones the store manager and her colleague Donna at the Hull Alfred Gelder Store were Incredibly helpful when Both my partner and I went in to Purchase an Eternity ring last weekend. Thankyou ladies for the Brilliant customer service we received.
December 28, 2024
Unprompted review
Took my daughter to get her ears…
Took my daughter to get her ears pierced today was very impressed with the cost and how the staff put my daughter at ease
July 13, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to order great watches from H Samuel
Easy to order great watches from H Samuel.
November 2, 2023
Unprompted review
Reply from H.Samuel - Hull 2
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Special birthday gift
Was looking for a gift for a thirtieth birthday so had a look on h samuels and as usual found a lovely bracelet at a very good price. I have used these for years now and whether online or in store the service we receive is always excellent.
July 1, 2023
Unprompted review
Popped in store today to look at men's…
Popped in store today to look at men's chains for a birthday gift, as I couldn't get a proper feel for the items online, Donna was very helpful and knowledgeable, helping me make a decision as to which chain suited my needs best.
April 17, 2023
Unprompted review
Felt really welcome was shown a few…
Felt really welcome was shown a few wedding rings thank you jo from the hull shop
March 18, 2023
Unprompted review
A lovely experience
I was looking for a diamond ring as an anniversary present and found the H Samuel staff in Hull very good. Donna in particular was extremely helpful, explaining the difference in the stones and the gold choices available.
All of the staff showed an interest when we collected the ring which made this event even more special.
October 14, 2021
Unprompted review
Happy with purchase and customer service
June 30, 2021
Found exactly what I wanted (a cross…
Found exactly what I wanted (a cross and chain) and the assistant was very friendly and helpful.
June 30, 2021
Very helpful staff
Very helpful staff. Listened to what I was after, and provide me with a few suitable products. All within price range I’d advised them of.
June 23, 2021
It's a watch strap!
It's a watch strap, a very nice watch strap, but a watchstrap nonetheless. So not perhaps the most exciting of items. But it is very smart, very comfortable to wear and has given my old watch a new lease of life. And it was exactly what I wanted - a plain black leather strap with a gold-coloured buckle. It was a very reasonable price, and the lady who fitted it in the store was friendly and helpful, fitting the new strap in a matter of minutes. So yes, I'm a happy customer.
June 11, 2021
Good service with very friendly staff
June 11, 2021
Earrings I bought were for a present…
Earrings I bought were for a present and really good quality and good value for Tommy hillfiger, lady who served us was really helpful and couldn't do enough for us, really pleased with the excellent service
May 27, 2021
The staff where very helpful and…
The staff where very helpful and friendly without being over baring, they gave me time to browse and didn't make me feel rushed, the Disney ornaments are great value with an extra 20% off
May 19, 2021
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