H.Samuel - Huntingdon Reviews 

17
TrustScore 4.5 out of 5

4.6

Unit C, Benedicts Court, PE29 3PN Huntingdon, Huntingdon, GB


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Rated 5 out of 5 stars

Popped into our local (Huntingdon) store for advice. We were handled by Tammy whose enthusiasm, product knowledge, and courtesy were of the highest order. Whether we proceed with a purchase is uncerta... See more

Rated 5 out of 5 stars

I needed to know the size of my finger for a wedding ring I’d seen online, we went to h Samuel Huntingdon and offered to pay as we’d not be getting the ring from them but Sharon wouldn’t take any paym... See more

Rated 5 out of 5 stars

The customer service was outstanding. We were assisted by Mary, who was extremely knowledgable, friendly and went out of her way to be helpful. She is a real credit to H Samuel. It was the first time... See more

Rated 5 out of 5 stars

Made inquiry about a watch from online before I purchased it,as it didn't say if it came with a chain or not in the description.The lady in the shop was very helpful & went out of her way to help,very... See more


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Huntingdon

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • Unit C, Benedicts Court, PE29 3PN, Huntingdon, Huntingdon, United Kingdom

  • 01480456921

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.6

All reviews

(17)

1,609 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took a necklace in the store and the…

I took a necklace in the store and the chain was knotted, I tried to get the knots out myself but I just made it worse a lovely gentleman that was a trainee took a lot of time to untangle it for me, I offered to pay for the service but he didnt charge a penny I was very grateful, it made my day.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Quick & easy

Made inquiry about a watch from online before I purchased it,as it didn't say if it came with a chain or not in the description.The lady in the shop was very helpful & went out of her way to help,very nice lady called Sharon.I was able to continue my purchase online.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful service

Had to get my ring changed in size and the ladies that work here are all extremely friendly and helpful, especially Sharon and Mary. Such lovely customer service, would highly recommend this branch :)

August 26, 2023
Unprompted review
H.Samuel - Huntingdon logo

Reply from H.Samuel - Huntingdon

Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela

Rated 5 out of 5 stars

Outstanding customer service

The customer service was outstanding. We were assisted by Mary, who was extremely knowledgable, friendly and went out of her way to be helpful. She is a real credit to H Samuel. It was the first time I'd used the store, but will definitely return (and recommend it) as the customer service couldn't be better.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Top-Drawer Customer Service!

Popped into our local (Huntingdon) store for advice. We were handled by Tammy whose enthusiasm, product knowledge, and courtesy were of the highest order. Whether we proceed with a purchase is uncertain but certainly our in-store retail experience was wholly reassuring.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

I needed to know the size of my finger…

I needed to know the size of my finger for a wedding ring I’d seen online, we went to h Samuel Huntingdon and offered to pay as we’d not be getting the ring from them but Sharon wouldn’t take any payment but went above and beyond to assist us, 1st sizing me then showing me different styles to ensure I chose the right size for the ring we’re purchasing

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Can't say anything bad

Can't say anything bad, good service, polite, helpful in store, online service very good, communication is very good, highly recommend.

July 2, 2021
Rated 5 out of 5 stars

Replacement battery…

I simply wanted a replacement battery for my old watch and the young lady , having checked to make sure the problem was with the battery, fitted a new one in double quick time. Very helpful and efficient. And reasonably priced.

June 23, 2021
Rated 5 out of 5 stars

I required a new strap for my Mother's…

I required a new strap for my Mother's reasonably valuable watch and a modest watch for her as a back up. The staff were friendly and very helpful and offered advice aswell as suggestions. Replacing the strap for me and advising me on the purchase of the other watch. My only regret was that I had not remembered to keep the old strap as it had a gold buckle on it, but that was entirely my fault. I would not hesitate to return to the shop in question.

May 18, 2021

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