Popped into our local (Huntingdon) store for advice. We were handled by Tammy whose enthusiasm, product knowledge, and courtesy were of the highest order. Whether we proceed with a purchase is uncerta... See more
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I needed to know the size of my finger for a wedding ring I’d seen online, we went to h Samuel Huntingdon and offered to pay as we’d not be getting the ring from them but Sharon wouldn’t take any paym... See more
The customer service was outstanding. We were assisted by Mary, who was extremely knowledgable, friendly and went out of her way to be helpful. She is a real credit to H Samuel. It was the first time... See more
Made inquiry about a watch from online before I purchased it,as it didn't say if it came with a chain or not in the description.The lady in the shop was very helpful & went out of her way to help,very... See more
Company details
About H.Samuel - Huntingdon
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit C, Benedicts Court, PE29 3PN, Huntingdon, Huntingdon, United Kingdom
- 01480456921
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I took a necklace in the store and the…
I took a necklace in the store and the chain was knotted, I tried to get the knots out myself but I just made it worse a lovely gentleman that was a trainee took a lot of time to untangle it for me, I offered to pay for the service but he didnt charge a penny I was very grateful, it made my day.
Quick & easy
Made inquiry about a watch from online before I purchased it,as it didn't say if it came with a chain or not in the description.The lady in the shop was very helpful & went out of her way to help,very nice lady called Sharon.I was able to continue my purchase online.
May use AI-assist with repliesRead more
Friendly and helpful service
Had to get my ring changed in size and the ladies that work here are all extremely friendly and helpful, especially Sharon and Mary. Such lovely customer service, would highly recommend this branch :)

Reply from H.Samuel - Huntingdon
Outstanding customer service
The customer service was outstanding. We were assisted by Mary, who was extremely knowledgable, friendly and went out of her way to be helpful. She is a real credit to H Samuel. It was the first time I'd used the store, but will definitely return (and recommend it) as the customer service couldn't be better.
Payment and easy site to use
Top-Drawer Customer Service!
Popped into our local (Huntingdon) store for advice. We were handled by Tammy whose enthusiasm, product knowledge, and courtesy were of the highest order. Whether we proceed with a purchase is uncertain but certainly our in-store retail experience was wholly reassuring.
I needed to know the size of my finger…
I needed to know the size of my finger for a wedding ring I’d seen online, we went to h Samuel Huntingdon and offered to pay as we’d not be getting the ring from them but Sharon wouldn’t take any payment but went above and beyond to assist us, 1st sizing me then showing me different styles to ensure I chose the right size for the ring we’re purchasing
Can't say anything bad
Can't say anything bad, good service, polite, helpful in store, online service very good, communication is very good, highly recommend.
Replacement battery…
I simply wanted a replacement battery for my old watch and the young lady , having checked to make sure the problem was with the battery, fitted a new one in double quick time. Very helpful and efficient. And reasonably priced.
Excellent service
I had a new battery inserted into my…
I had a new battery inserted into my watch which was done quickly and efficiently. I have been a customer here for a number of years and have always had great service. Thank you.
The ladies where both very friend and…
The ladies where both very friend and helpful. I'll be shopping there again.
very helpful staff
The lady who served me was very helpful…
The lady who served me was very helpful and very polite it was nice to get a member of staff willing to help as much as she did
I required a new strap for my Mother's…
I required a new strap for my Mother's reasonably valuable watch and a modest watch for her as a back up. The staff were friendly and very helpful and offered advice aswell as suggestions. Replacing the strap for me and advising me on the purchase of the other watch. My only regret was that I had not remembered to keep the old strap as it had a gold buckle on it, but that was entirely my fault. I would not hesitate to return to the shop in question.
Excellent customer service
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