Went into the store today as I had a necklace which was silver but looked discoloured.. a young man who worked there said if I wouldn’t mind waiting for manager… manger came back and was very helpfu... See more
Location
Switch location51-51A Clarence Street, KT1 1RF Kingston, Kingston Clarence St, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Please watch out. They can easily scam people. Paid over £1,000 for a watch and also purchased the insurance for peace of mind. When I lost the watch and made a claim, I was told it wasn’t covered. Ve... See more
Company replied
Thanks to Anton, who served me with patience while I navigated my way through various Seiko and Citizen watches for me and my wife. He was very kind and courteous to us and made us feel welcome during... See more
H Samuel in Kingston are truly the best! Both Ilkay and Jess helped me today, which was no easy task lol and they were both amazing! So patient and helpful and they both made a normally stressful shop... See more
Company details
About H.Samuel - Kingston
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
51-51A Clarence Street, KT1 1RF, Kingston, Kingston Clarence St, United Kingdom
- 02085460563
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff was very helpful and friendly
Female employee changed the battery and…
Female employee changed the battery and strap on my watch quickly, she was very knowledgeable about these services.
Helpful and professional
I was given quick and efficient personal service and I was very satisfied with my purchase.
Very helpful staff helped me find a…
Very helpful staff helped me find a engagement ring for my girlfriend would definitely go there again
Great friendly & helpful service as always!
Lovely polite & helpful staff, always friendly. Happy returning customer.
The manager is amazing
The manager is amazing - so quick attentive and brilliant service!!
Thank you so much!
Excellent customer service and help…
Excellent customer service and help adjusting my new watch so that the steel bracelet fits really well.
Helpful staff, very quick
I got into the shop, approached straight away, checked 3 watches out, got given some advice and bought it straight away. Very helpful
Very friendly staff and very good price…
Very friendly staff and very good price for all the jewelry you got , it's my 7th time I buy H. Samuel and I love it all . You can buy the best present there for your family, friends, boyfriend, girlfriend etc. Love you H. Samuel
Service always first class
Delightful and helpful
Very helpful staff in replacing a battery in a favourite watch and advising me on a replacement for a broken Casio.
Everyone was most helpful and shout out to Benny for being a star as always over many years.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







