My fiance bought me an engagement ring in November, and proposed the end of December only for the diamond to fall out after 3 weeks. It was sent away for inspection and we were told it was 'custome... See more
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The service in the Lincoln Store from Emma was first class. She was extremely knowledgeable and nothing was too much trouble for her. Highly recommend.
Very good service, they had a sale online, but the item was full price in store. No problem getting the discount to match price online.
great service easy to pay, ordered on line next day collection
Company details
About H.Samuel - Lincoln
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
298 High Street, LN2 1AF, Lincoln, Lincoln, United Kingdom
- 01522528618
3.9
Great
36 reviews
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I purchased a bottle of silver jewelry…
I purchased a bottle of silver jewelry cleaner. Staff were pleasant and efficient.
When I received the electronic receipt, however, there was an additional charge listed as ‘charity’ for 25pence. Of course this is no big deal, but what is this charge? I do not remember agreeing to any donation.
June 14, 2021
Lincoln staff really helpful
Member of staff really helpful and had just what we wanted at what we thought was a reasonable price.
June 6, 2021
The young lady who served me was very…
The young lady who served me was very efficient and helpful in helping me choose a gold bracelet which I am very happy with.
She had a very pleasant manner and made me feel welcome.
June 5, 2021
So impressed with the service i…
So impressed with the service i received.I didnt spend much, but the young lady who served me was brilliant.So helpful in helping me make the decision of which item to buy.A very satisfied customer.Many thanks to her and the company.
June 3, 2021
Very helpful
Very helpful no pressure selling.
Explained that even if the website stated a product was available this only meant it could be ordered and not that it was necessarily available in the shop. I feel this needs to be made clear on the website as do the staff.
May 27, 2021
Very helpful and friendly service
Very helpful and friendly service. My son bought a watch and needed some links taking out of the bracelet, the assistant did this for him and also set the time, date etc.
May 27, 2021
Beautiful baby bangle
May 18, 2021
Engagement Ring
Had my engagement ring for three days when I noticed a diamond was missing. Took into Lincoln store who kindly refunded but realised after leaving the shop I was only refunded £394 instead of £399 which was disappointing on the Managers side.
May 18, 2021
Friendly and helpful customer service.
May 11, 2021
Thank you Alicia , thank you H. Samuel
Very nice staff and very helpful and Alicia was a very good staff in help me choose the present what I want in my little budget , was perfect! Thank you Alicia
May 11, 2021
Easy transaction and good communication…
Easy transaction and good communication for when the ring would be resized and ready for collection
May 11, 2021
Good experience
Had a good experience and was helped to find a gift for my granddaughters to give to their mum for her birthday ! Lovely necklace !
May 7, 2021
Very good and helpful service.
Very good and helpful service when I bought a G Shock watch and also good value.
May 7, 2021
fabulous service from staff
fabulous service from staff, and also very helpful and knowledge of items in store
May 5, 2021
Several top quality watches at discount…
Several top quality watches at discount prices. I got 50% off on a great Sekonda. The service from the lady was also top quality.
May 4, 2021
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