I sadly wouldn’t shop with this company anymore. My mum brought a watch from here and it was sent off for repair twice and they didn’t fix it and the staff trying to say it our thought that the... See more
Company replied
Location
Switch location111 The Gallery, Montfichet Road Westfield, E20 1EP London, Stratford City, GB
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See what reviewers are saying
I went to H Samuel in Brent Cross Shopping Center to buy a gift for my girlfriend and there I meet Aman one of the sellers which I showed me various items.Very happy with the value,costumer service an... See more
Been meaning to do a review for 3 weeks now. Shamaila from Stratford store really provided exemplary customer service. I was unable to collect my ring I urgently needed and she organised its postal to... See more
Thanks to Lima and Michelle for fantastic service and help today.. I purchased a Seiko watch and couldn't have been made to feel more comfortable with their patience with sizing it. I highly recommen... See more
Company details
About H.Samuel - London
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
111 The Gallery, Montfichet Road Westfield, E20 1EP, London, Stratford City, United Kingdom
- 02085553423
3.8
Great
35 reviews
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Huge choice of diamond rings to cater…
Huge choice of diamond rings to cater for all budgets. Friendly, helpful staff. Very impressed. Would definitely visit again, only next time it would be my first choice!
June 21, 2021
Good people good services
June 5, 2021
Online doesn't quite cut it
You can't beat going to the shop when it comes to purchasing jewellery. H Samuel is a good shop to visit. Wheelchair accessible, the staff polite and helpful and they have a good selection of items.
June 3, 2021
Swift and fast service
Swift and fast service! Ordered and picked up in store, Staff was very professional
May 20, 2021
I had the best customer service…
I had the best customer service experience from Sadiya. She was wonderful & very helpful. She deserves a raise. If we have more people like her, all customer experiences will be 100% always.
May 18, 2021
Excellent Service
May 18, 2021
Great customer service
Great customer service. I went in there to purchase a watch for my sister’s birthday. The advisor who attended to me was really helpful and friendly. I left the store with a lovely gift for my sister after being disappointed by Ernest Jones.
May 18, 2021
Great service nice and helpful staff.
May 13, 2021
Was met with saleswoman
Was met with saleswoman, help me patience. We went through computer and ordered a watch even it wasn't on display helpful
May 11, 2021
Fast service and good items
Fast service and good items - I found what I was looking for at a lower price than expected. The queue was a bit too long but I suppose this is the new normal in light of social distancing measures and the fact that this shop is located in a busy mall.
May 6, 2021
Simple ordering process.
Simple ordering process.
Website was user friendly.
Quick delivery time with decent tracking option
May 4, 2021
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