What a crappie Web site. Its so stressful to operate, it keeps jumping about and won't allow collecting infomation during the process. If you don't clean this up you will lose sales
Company replied
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See what reviewers are saying
I’ve visited the Maidenhead branch on many occasions now and I’ve been meaning to leave a review for sometime now. I’m a watch collector and any I order online I have delivered to store purely because... See more
Absolutely excellent service - bless the store managers Rebecca and her staff as they went above and beyond to return my wedding rings on time. such dedication to their job - I'm glad they're only... See more
We visited H Samuel in Maidenhead to look at wedding rings. Becky greeted us and was so helpful and clearly knew her stock and was able to describe all the different styles and options and was... See more
Company details
About H.Samuel - Maidenhead
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
39 Nicholsons Walk, SL6 1LB, Maidenhead, Maidenhead, United Kingdom
- 01628670164
3.8
Great
30 reviews
No recent history of asking for reviews
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THE SHOP WAS BUSY BUT THE STAFF WERE…
THE SHOP WAS BUSY BUT THE STAFF WERE HELPFUL WHEN MY TURN CAME ROUND. I BOUGHT A NEW WATCH AND THEY REMOVED SOME LINKS TO MAKE THE BRACELET FIT.
June 21, 2021
Purchase of Harry Potter Pendant and Ear-rings
29/5/2021 - We visited the Maidenhead store to purchase something for my sister's birthday.
Simon and Janise (I hope I have that correctly) were really friendly and welcoming. Simon suggested earrings to match the pendant, without being pushy, and retrieved some others when I was not keen on the first ones.
Not in the least pushy, just helpful and keen to show me something I would like. It was a really pleasant experience.
I know it sounds corny but they really did make our purchase a "sparkly" one. I would definitely recommend this store to anyone.
June 11, 2021
Gentleman was very courteous
Gentleman was very courteous, friendly, went out his way to help with my query
June 4, 2021
Poor Service
As they were under COVID restrictions we were the only ones in store. However, despite there being two members of staff we still stood patiently at the till whilst they ignored us and held a private conversation. Appalling service - what is the point of them being there? So different from the charming person that used to work there. If you don't like customers don't work in a shop!
June 3, 2021
Excellent customer service
Have been in store over the last few weeks to choose a selection of watches!
Becky the manager was amazing!! Very helpful and efficient, would highly recommend H Samuel to family and friends.
May 30, 2021
Unprompted review
New watch battery required and fitted…
New watch battery required and fitted very quickly. No queue and friendly efficient service.
May 27, 2021
Professional service explained…
Professional service explained everything clearly gave options
May 25, 2021
Good customer service
Changed battery in Rotary watch while I waited.
Normally I had to leave and collect at other shops
May 19, 2021
Called into H.Samuel
Called into H. Samuel very recently, once non essential shops opened.
Customer services from two members in store were excellent! I needed a replacement battery for my Seksy watch after months of non use.
Friendly, approachable and efficient service.
Thank you both (male and female staff members)
Helena Norris
May 6, 2021
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