Huge disappointment. If I could give 0 star i would! Bought a Engagement ring & The stone fell out of my fiances ring after less than 8 month on her finger. Despite having the receipt and the s... See more
Company replied
Location
Switch locationUnit L 27. 50 Peel Avenue, Trafford Park Centre, M17 8BL Manchester, Manchester, GB
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See what reviewers are saying
Went in today to avoid Black Friday busy rush. What a fantastic surprise. The store was newly refurbished and looked absolutely brilliant. A brilliant and vibrant feel to the store and the staff were... See more
We dealt with Nathan today and can honestly say he was the most helpful person we’ve dealt with in H Samuel from across 3 branches. We came into the Manchester Trafford branch today after my eng... See more
My partner bought the prefect engagement ring from the Trafford Centre Store and I needed to get it resized. Josephine initially helped my partner upon the purchase and then again with the resize and... See more
Company replied
Company details
About H.Samuel - Manchester 27
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit L 27. 50 Peel Avenue, Trafford Park Centre, M17 8BL, Manchester, Manchester, United Kingdom
- 01617475691
2.9
Average
40 reviews
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Outstanding service
The store manager gave outstanding customer service and couldn’t be more helpful with our purchase. Look forward to returning, thank you!
June 11, 2021
Staff was very helpful and didn't rush…
Staff was very helpful and didn't rush us took there time took as many watches out as I needed and never got annoyed when I asked for them back out a number of times.
June 5, 2021
I use order online service
I use order online service. My item arrived on time at Trafford Centre store. I went to pick it up, no problems.
June 3, 2021
Very helpful and friendly!
June 2, 2021
Brilliant service!
Brilliant service!!
We was served by a friendly gentleman who changed my battery in my watch no problem.
May 28, 2021
Very well looked after and very…
Very well looked after and very knowledgeable about the product.
May 20, 2021
In and out within 5 minutes
In and out within 5 minutes with a purchase. I'd asked the sales assistant for her advice on a necklace for a 6 year old girl as a flower girl gift who gave some great suggestions! Very happy with the service! Thank you
May 19, 2021
After having ring finger measured etc
After having ring finger measured etc , we ordered our rings. After email to say rings had arrived, I went to the shop in TC.
Both rings had arrived,I asked to try mine on as it looked small.... yes it was.
Either finger had been measured wrong or wrong size ordered. I am waiting for new ring to arrive.
May 18, 2021
Mrs C
I was shopping for some new earrings. Ria was very efficient and seemed to know exactly what I wanted. She was very knowledgeable about your products,helpful and polite.
May 17, 2021
Great customer service
Great customer service, made my son watch picking for his 13th Birthday a special time.
May 13, 2021
Excellent service
May 13, 2021
Outstanding service.
The staff are always friendly and approachable and I've never had a bad experience whilst buying my watches from their.
May 13, 2021
Good service & price
May 13, 2021
Very helpful
Very helpful, the shop was very observant of safety guidelines, and my transaction was concluded quickly and with a smile. Now you can't complain about that can you? Nice service 👌
May 11, 2021
The staff were very professional
The staff were very professional, and were very, very patient.
They explained the technical details of the watches perfectly.
May 6, 2021
The best jewellers by far xx
May 4, 2021
shop there frequently the staff are…
shop there frequently the staff are always very friendly and go out of their way to help with making your purchase a wonderful experience.
May 4, 2021
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