Quick and easy - only improvement would be to make the item specs (width, etc) more visible online. In store staff were friendly and understanding though.
Location
Switch location7-7A upper Mall, Arndale Centre, M4 2EA Manchester, Manchester Arndale, GB
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absolutely made up with service today From Laura at Manchester Arndale store, Laura is a lovely young lady, very friendly without being"pushy", she helped us with our purchase and really went the extr... See more
Thanks for helping me find the perfect items, Amber! My partner & I really appreciated you checking up on us & directing us to the items we wanted to find to try on. Always good to be able to open the... See more
Purchased a necklace for Christmas which was worn 3 times before it snapped. Visited a store for a refund and the manager could only offer a repair at the cost of £60 to myself. Highly disappointed by... See more
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Company details
About H.Samuel - Manchester 7
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
7-7A upper Mall, Arndale Centre, M4 2EA, Manchester, Manchester Arndale, United Kingdom
- 01618351317
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Staff very helpful and they had…
Staff very helpful and they had everything we needed. Will definitely visit this store again
Excellent knowledgeable service form…
Excellent knowledgeable service from the young lady who served me at your Manchester Andale branch. Very happy with her recommendation.....my fiancée loved it.
Lovely friendly helpful staff
Excellent customer service.
Looking for a wedding gift
It was nice when walking into the shop with the sales lady smiling walking towards asking do we need any help. I found what I am looking for my coming daughter-in-law. Price was reasonable compare with other shop. Well recommend to this shop.
Very happy with watch purchased
Very happy with watch purchased. Also very happy with in store experience in these COVID times
I bought a watch that I saw on your…
I bought a watch that I saw on your website + my local H Samuels store got the watch in stock very quicy after I ordered it. Very pleased and I have no complaints.
Great belly bars!
I needed a new belly bar and I have allergies so I wanted one from a shop I could trust. I went to the shop in Manchester, I explained what I wanted and I was directed to the stand with the belly bars. I made my choice, staff helpful and friendly and that day 20%off so a win all round.
Am so glad to meet you again
Very polite to their customers and always ready to help in terms of making a choices .
I recommend H. Samuel to many other customers or visitors when ever or you visit arndale shopping centre.
Very quick service which I needed as I…
Very quick service which I needed as I saw exactly what I wanted through a window.
Brilliant service
Amazing customer service
Great customer service, showed brilliant knowledge of all items questioned and any queries that were presented
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